Lucky Chens Kitchen

Part of my order was left off per a family member who forgot to add what I wanted. I call 15 mins before close to add something that takes less than a couple mins to cook and I could have been there before they supposedly close but get no answer both times I called! All I wanted was the crab wanton to add to what we got. If they would have answered they could have made and I picked up before they closed. Very frustrating as that's the main thing I want when I order Chinese. Guess that they don't want my business

This is a mom and pop Chinese restaurant... we have been coming here since they opened. The food is very consistently very good. We decided to support them during COVID as they really do work very hard to make their food and service as best as they can! Smiles i can remember their son sitting behind the counter either doing home work or playing a game .... that same young man is now helping to manage the phone and register while taking orders. This family has done their best over many many years!!! Singapore mi fun is one of our favorites as well as the house fried rice!

I have had food delivered from this establishment numerous times, it's usually really good but tonight the egg rolls were not cooked properly and still frozen in the middle, the house special lo mien was also not cooked completely, after I cooked it it tasted fine, however the entire reason for getting good delivered is to be lazy. At this time I am not sure if I call again.

The food here is terrible. No flavor and the taste is awful. When you pay that kind of money to just throw in the trash, That's not right. We have had food from here before and it wasn't this bad. The delivery was fast and they are nice people, but the food I think is the worst I've ever had. Yuck!! Beware...

We've been ordering from this location for as long as it has existed, but with new ownership, the quality has decreased and prices steadily increased. However, this is not the reason for the poor review, they have their underage son working the register and taking orders. It was cute and understandable for a family owned business at first. Sadly, after the 10th or so incorrect order due solely to the child, it was just too much when the mother made no attempt to apologize or accept that there is an issue. We've never even requested money or an order corrected. Rude and unprofessional workers should be your reason to look elsewhere and above all else. If they care this little about the service, imagine what is likely going on with the food.

I was really in the mood for Chinese food. I moved to town about six months ago, and had tried another local place, but wasn't too impressed. So to say I was hesitant is an understatement. I was impressed that this place delivered, so I was excited. My wait time was an hour which I was okay with. 30 minutes after that, my food still hadn't arrived. I called the restaurant to check on the status of the order. I was informed that during their dinner rush, they had lost track of my order. I get it, stuff happens, but I would have expected a call. When the food arrived 30 minutes later, I had received a 15% discount. The food itself was okay. Everything was hot and completely fresh, but some of the food was just average. The rice and soup as well as the Sweet & Sour Chicken were amazing. I would say the General Tso's was horrible compared to others that I've had, and the crab Rangoon was okay. Overall, I would say it's average. I only took off one star for customer service and two for the food.