La Chalupa Mexican Restaurant
La Chalupa Mexican Restaurant
tables and chairs
a mexican menu
people sitting at the bar
Yummy
thank you lancaster for voting us best of the best
a variety of food items
a man standing at the counter
the front of the building
the outside of the building
Chalupa and Burrito combo
I made a nacho.
outside
Kenneth N.
Oct 25, 2024
Best place I've been to since moving to the area! Thanks for all the great food and service..
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Mike C.
Feb 6, 2023
The food is always fresh and delicious. I drive all the way from Clover South Carolina to Lancaster just to come to let Chalupa the waiter is wonderful. His name is Flaco. Well, that's his nickname. Actually, this is the only Mexican Buffay I have ever been to very rare to find.
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Lisa M.
Nov 12, 2022
We LOVED this place and will definitely be back when we are in town. The buffet was fantastic. Great food, great service, and we had a wonderful experience.
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Mitchell F.
Jan 8, 2022
Hands down the best Mexican restaurant in town. Cleanest, friendliest, and freshest! Never disappointed and the manager/owner is always on point making sure every guest is satisfied!
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Gail H.
Dec 27, 2024
Food always good and very fast. Prices have gone up over last few years but guess par for course. Mexican used to be the less expensive option but not any more. But I'll keep going cause it's GOOD!
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Gandm H.
Jan 7, 2023
Went in with friends and we had a really good time. We ate from the buffet and the food was fresh. They have made upgrades to the facility and it is nice. The food and service was good, we will go back.
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Richard B.
Feb 5, 2022
Great brisket, Mac and cheese, shrimp, and toast. Didn't care for the greenbean casserole or bbq beans. Ribs were too tuff. Would not get those again. Service and atmosphere were great. Will be back for the brisket.
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Jay D.
Jun 1, 2023
WARNING!!! PREDATORY AND DISCRIMINATORY BUSINESS PRACTICES AT WORK HERE!!! Never in my life have I been treated with such disrespect and inconsideration as a customer or as a human being. This business, and its staff, have absolutely no regard for customer rapport, satisfaction, or (most importantly) health and safety. Yesterday evening I placed an order with this restaurant, as I've done many times before, and, just like every time before this, encountered issues with my order. However, last night was the WORST and FINAL experience I've ever had with them or any restaurant for that matter, BAR NONE. Firstly, I'd be remissed if I didn't mention the steadily rising prices that this establishment continues to alter at their convenience and their blatant over charging for side items that are relatively inexpensive and are typically included at EVERY other Mexican restaurant. Secondly, what they did to me last night was, not only, wrong but it was unprofessional, degrading, abusive, discriminatory, and ILLEGAL! it was an extremely clear violation of my civil rights. As a person that suffers from serious stomach conditions, I am always very particular with my order. When I placed the order over the phone, the woman (Maria), tried to manipulate me into paying extra for chips that are supposed to be included with the order of queso dip, then she asserted that, in order to receive commonly included sides (SC, lettuce, PDG, & cheese), that I would have to pay an outrageous weight fee in addition. I agreed to pay for the side fixings and, very specifically, asked for the burritos on the vegetarian menu as they're prepared plainly. When we arrived at the restaurant, the order was incorrect. All of the sides I'd asked for to be placed in separate containers were piled onto the burritos and smothered with hot sauce, something I cannot eat as I have a serious ulcer. I expressed to them, with tact and patience, "I apologize for the misunderstanding ma'am, but I ordered the vegetarian burritos, not these, can you please remake the order" I also conveyed the importance of this being due to medical reasons and the woman (Maria), instantly gave me an attitude and stormed off into the back to have them remade. She came back out with the new order after about 10 minutes and, again, it was incorrectly made. This time, there were no toppings and the burritos were smothered in cheese and hot sauce. I, again, reiterated my original order and expressed that I have a medical condition. She then starts cashing out other customers and gets on her cell phone and blatantly refused to acknowledge myself or my husband when we asked if she was going to remake the food correctly. After a few minutes of trying to get her attention, she takes the food from the counter WHIPS it into the bag and tells me to get out of their restaurant and refuses to honor the order altogether. On top of willfully disregarding my health and safety, she continues her degrading behavior by calling the police to have me removed from the premises simply for refusing to leave until she honored the order. To be clear, I was not being disruptive, disrespectful, it threatening in any way. This was an egregious civil rights violation and they WILL be held accountable for such. I reiterated several times that I had a medical condition and they showed no consideration for that whatsoever. As a disabled Veteran and former Military Police, I find their behavior to be abusive and discriminatory in nature and it did violate civil rights laws. Please do not eat here anymore. They constantly over charge their patrons and they do not care to make accommodations for medical conditions which IS their responsibility, being a business whom deals with food preparation. Thank you for reading this very long and sordid story and I appreciate any support from the community. I understand the importance of supporting small businesses such as these, but I also recognize the importance of holding businesses responsible in situations where they behave in an abusive manner. Thank you again.
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Anthony D.
Dec 11, 2021
Horrible experience. Could not communicate with anyone in English. Finally sitting down to eat I saw 2 different cockroaches on the floor that I had to step on rite under the tables. Extremely dirty facility. Poor customer service. The people there in the morning are extremely rude and off-putting. I'll get my tacos elsewhere from now on
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Shreeta M.
Feb 7, 2022
This place is the absolute worse Mexican restaurant I've EVER eaten at and will NEVER go back and would NEVER recommend this place to nobody, not even a stray dog. Where do I start. 1). The door greeter who seats everyone was not friendly. 2). The waitress (Brooke B) was worse than the door greeter. I asked if we could get the table cleaned since it still had dried food stains on it from the last guests and instantly the look on her face switched to being annoyed. Since this was our very first time there I asked if I could see the buffet to decide whether we wanted it or order from the menu. After seeing that the buffet had alot of meat that I didn't eat my husband and I decided to just order from the menu and the kids decided to eat from the buffet. 3). I had to find Brooke to let her know we were ready to order from the menu. 4). My husband's food was fine, but my enchiladas were room temperature as soon as it got to our table and the shrimp on my salad didn't look completely done at all. 5). After finding pieces of beef and chicken mixed in with my shrimp salad and informing them of it then discovering that the cook obviously didn't clean or just change skillets in between cooking other meals (like you're suppose to in the food business) they decided to take the price down rather than just taking the entire salad off of our bill like it wasn't that important while the entire time I'm thinking what if I were allergic to any of thoses meats. 6). To top it all off, all 3 of my children have been throwing up everything they ate from that disgusting buffet, and after checking reviews for this business once home, I realized I would have NEVER EVER convinced my family to try out this restaurant. Normally I always check the reviews for any spots we haven't eaten at but I didn't this time and don't know how or why I didn't think to do it this time. F me for that. Please please please DO NOT TAKE YOUR FAMILY TO THIS RESTAURANT! I realized later, after the kids began eating their food, my husband and I started looking around and realized how nasty and unsanitary this place was (1st red flag). No one was wearing gloves, no masks, no hairnets. Not appealing looking at all!! I should have convinced my family to leave then. This business needs to be shut down asap!
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