Koizumi Express

Owned and operated by a couple that loves what they do. The food is great and although you normally have to wait a bit for them to finish making it for you during busy times it is a local favorite that I'll come back to time and time again for some good hibachi.

My husband and I eat here almost weekly ! The food is absolutely amazing and the customer service is the best. The owner and his wife work hard making sure the food is fresh and nothing short of amazing ! Sometimes there is a wait because they are so popular but we never mind waiting ! The food is always fresh and perfect No complaints here at all ! It's always so clean !I personally love how they play christen music in the lobby ! We need more places like this !

Good food, but portions are a little small for the price. This is a mom and pop place. Has tables to sit and eat inside but a lot of their orders are to-go. Will return!

not the best hibachi place in Rock Hill but it is conveniently located in the Newport Walmart plaza beside Hwy 55 and Verizon. I read the reviews before coming in but decided to try this place out anyways because I hadn't eaten anything but cereal. when we got there there was only 1 cashier and 1 cute little old aasian cook, both female and no customers. the cashier was a nice tall white lady and she was nice. I ordered the steak and chicken that was $12.04 after tax. she asked me if I was okay with mushrooms and I said sure not really thinking anything of it. I was starving. I had eaten in 5 or so hours and was shaking while I was waiting for my food to be done. (it was taking a little longer than I hoped and my boyfriend was feeling under the weather [sore, weak, cold, bodyaching] so I asked the cashier to change my order from dine in to to go because he really wanted to go home but we had to stop by Walmart first to pick up some cat medicine for my kitten and I really didn't want to shop at Walmart on an empty stomach because I would definitely buy everything I saw in the grocery section [i ate enough to satisfy my starvation in the car but still ended up buying a lot of snacks at walmart])it took 20 minutes from when I ordered my food for it to be done as there was only one cook and she was finishing up a large order that consisted of 3 to go boxes and 3 smaller to go boxes. the food came with 1 shrimp sauce, sweet carrots, mushrooms, and nO MIXED VEGETABLES. I'm not sure if they just ran out of mixed vegetables and that's why the cashier asked me if I was okay with mushrooms but THE MIXED VEGETABLES ARE JUST AS IMPORTANT AS THE MEATS. THE MENU EVEN SAID MY MEAL WOULD COME WITH MIXED VEGETABLES AND SHRIMP SAUCE OR STEAK SAUCE. I was so disappointed in that but so very hungry that I willingly tried to pretend the mushrooms were zucchini and broccoli. The chicken was soft but cooked and the steak was a little too over cooked or dry for my liking. The sweet carrots are SUPER SWEET like super concentrated. I could only eat a few at a time. Overall it was a below average experience and if I ever go here again and they don't have mixed vegetables I'm giving them 1 star. Eating the leftovers right now and it's not terrible but definitely could use some mixed vegetables.

Sadly, some things simply never change...Let me preface this review by saying that I have frequented this establishment multiple times over the years since its inception. Once upon a time, long ago, there was truly great food, service and value to be had here, but those days are LONG gone it seems.As of this review, it had been a few years since I'd last visited this establishment. Like many before me, I had tired of the poor service, unreasonable wait times and lackluster food quality being served, all the while still being expected to pay for a premium food experience. At any rate, needing to do some nearby shopping, and having only ate a bowl of cereal that day, I felt it best to at least try to find something substantial to put in my system going forward.Though there are other eateries around this location, my curiosity really got the better of me, and I had to know, had they changed, were they actually better now? Dumb mistake!Upon entry, I was glad to see that the eatery was clean and orderly, and it appeared as though the owners themselves were running the actual front of house and kitchen, whom were also nice and greeted me, quickly taking and preparing my order, but this was also on a slow, late Sunday afternoon, so my hopes were looking up.But then things took a dreaded twist when I received my order of Teriyaki Steak, with drink, which was $11. While the food was tasty and prepared properly, there was simply far too little of it on the actual plate than what should have been expected for the charge. We're talking $11 here. You could easily go to any other Hibachi establishment in the area, order the same thing, and easily get twice the food served here, and have it be better quality at that.Well Koizumi, the final joke was on me it seems. I can say without a doubt that due to the severe lack of value here, this is my last hoorah with you for good. There's just way too many other Hibachi eateries in the area that do this so much better, with much better quality food, and for a much, much better value at that.Do yourself and your wallet a favor, go to Ichiro, Hibachi Express, Sake Japan or Fuji Japan in the Rock Hill area. Matter of fact, go anywhere other than here, if you'd like to partake in better quality & quantity Hibachi offerings that are portioned in a much more realistic value for your hard earned dollar. You most certainly and absolutely will NOT find it here.

Terrible service! Was told 10-15 min wait. Yet took 45 min to get our food. We are late for work and won't be back. When we asked for our money back because we had to leave, they wouldn't comply. Too many places around town to go for food to waste our time here again.

I had a to go order from here - The food was what I expected for a to-go/express Japanese food. The service was good and food was prepared quickly. Nothing exceptional, but not terrible.

Omg y'all this place is the best. I got it numerous hibachi/ Japanese places and this is seriously the best one. They were fast, clean and friendly. Not to mention their prices are very affordable for the portion sizes. Highly recommend them!

Being generous with two stars because at this point I don't think it will kill me. Ordered scallops and jumbo shrimp for $15.45 and was handed 4 small shrimp and four small scallops. Flavor of the shrimp was upgraded to mediocre due to the fact they were accented buy soft canned carrots. But hey they added enough rice to feed a third world country. Restaurant was pretty clean and it didn't take long for them to fill my order. Thank goodness because this "snack" has left me hungry. Not coming back.

Ordered food for pick up and it said it would be ready in 30 minutes took a 1.5 hours to actually get it. When we called whoever answered the phone said we ran out of precut steak and had to cut more and said there was nothing he could do. Pitiful customer service.