Kate's Skating Rink

The check in process is horrible!!!! Waiting for an hour because they let people hold up the line to complete their waiver is insane!!!! Management needs to retrain their staff. This is NOT a good customer service experience. People complete your waiver online before or step to the side and complete your waiver. I will never wait an HOUR outside again!!!!!! Don't come here. The other locations are not this incompetent!! Do better!

The customer service is always excellent. Everything is always so clean and the environment is welcoming. The concession stand has a great variety of snacks and food. The prices are very fair. If it's your first time skating or if you're looking to get back into skating the have a great pro shop!

The music is loud. The service is great and the vibe is amazing. I've skated here for almost a decade. It's a great great place for your kids and your family to let go and enjoy life. they also have a great selection of wheels and skates in the pro shop. And they're very helpful when it comes to the customer.

Kate's Skates is a fun place. This old-school skating rink brought back major nostalgia of my childhood. They have the classic wooden rink with arcade and prize station. The rink itself is pretty large, but be warned there isn't much walls around it. So if you were relying on holding onto the wall during skating, you're sadly out of luck.I didn't venture over the the concessions area, but it looks like they sell typical rink fare including popcorn, soda, and slushies. All of the prices seemed family friendly, but the food was definitely not gourmet. I bought a groupon, but the regular prices seem fairly reasonable. You pay a price for admission and then also a skate rental fee. You can get either in-line or quad skates here. They also sell kids "walker" supports for $5 an hour if they might need a little help. Just a word of warning, this location closes at 5pm on Sundays. Be sure to plan accordingly or go to one of their other locations.

It had been 25 years since I last skated when we went to Kate's Skate Hudson location for our grandson's birthday party in October. We all had such a blast that we have taken them back every week since! (I'm the dorky looking one wearing the elbow and knee pads...better safe than sorry.)I love the black rental skates -- they seem quite new. In-line skates are available, too. Their wooden floor is terrific for skating and the music is the perfect volume. One thing that really impresses me is that you can rent little "skate helper" thingies (I don't know what their official name is) for novice skaters to help them get the hang of skating without falling so much. There is also a tiny area in one corner for kids to practice. Over the past weeks, we have had the pleasure of watching our grands get better and better each visit. A plus is that they are enjoying exercising and it's a welcome break from video games. The play area includes a playscape and arcade games. THRILL!! our proud three-year-old actually won a rubber ducky in a claw machine that only cost 50 cents! That was so exciting for us all.The staff is cheerful, helpful and friendly, admission is competitive and we have thoroughly enjoyed our weeks skating. We appreciate, too, that their Veteran's Day skate was free for veterans. Thanks for that! Be aware that there is a "kids skate free" program which is easy to access but you need to sign up for it before you arrive. Coupons are emailed Mondays through an app called My Hownd.

We always have fun here. Have never had a bad time at all and we usually spend quite a few hours here when we come. Especially on hot summer afternoons. We get the refill cup for the day which more than pays for itself. I like the layout of this one over the other one in town but the other one is good too.

Thanks to Kate's for keeping it real! I hadn't skated in 20 years but a bunch of friends were going so I tagged along. Most of my time was spent practicing not killing myself. Just staying upright in the never ending parade circling the rink offers plenty of exercise. There's always a little danger involved. It was crowded in the afternoon and kids seem to splat on the floor every other second right in front of you. But they pop back up like it was nothing and keep skating. I think everyone should tie on some skates, have a corn dog and a snow cone every few weeks and remember what it's like to be away from computers and TV and enjoy the simplicity of movement and being alive.

it was the best skating rink ever and there was a Arcade it was so fun there was a store with some cool things and toys you buy your own skating shoes too that is what we love the staff was so kind

U have to be an adult after 8:00 and I drove an hour over here they did not even tell me on the app that there was family nightBut service was great

1. We first entered. The girl at the front started to ring us up. I found out it's cheaper online so I told her I would go ahead and purchase them there instead. She said okay and I stepped back. After purchasing, she insisted that I couldn't redeem them that day and had to wait another week to redeem them? I said well why didn't you mention that before? No answer. I said that doesn't make sense. She looked at my phone, said she was gonna keep it right there and she'd be right back. I had to complete my registration on the site to even redeem them. I kept telling her this. She rolls her eyes and goes and gets her manager who then explains to her that she would just have to do a redemption smh 2. We then go to the skate rental. The boy there gives me the wrong size even when I told him it was the wrong size. He then tried to argue with me and say oh that's what was in the shoe. I said no it's not. I looked in the shoe and it clearly says 5Y. He gave us a 3Y. 3. I go to get 4 skate assist from the skate rental. I'm told I have to go to the front to go get tickets from them. Paid $20 for them. Go back to the skate rental and was only given 3 when paid for 4. When told the same person we had given him 4 tickets, he then just pushes the 4th skate assist out. No apology or acknowledgment. 4. As we are walking past the play center, the person supposed to be managing (Nick) that area decides to snatch one of the skate assist from the child using it and then gives it to another woman sitting down. When I approached him about this, he stated oh you're supposed to have a wristband when you get one. We take it back from him, give it to the child that we paid for to have it, advise him that's not what the skate rental representative did. He then stammers to get his manager. Okay, fine. She then comes over, says oh well they must've been so excited that they left without their wristbands. I advised her ma'am, a 29 year old that isn't skating wouldn't be excited and leave without what's required. Does she reprimand Nick? Of course not. Does he apologize? Definitely not. Oh and let's not forget, WE SAW NOT ONE OTHER CHILD USING THESE ASSIST WEARING A WHITE WRISTBAND INCLUDING THE KIDS HE DECIDED TO GIVE OURS TO! This Kate's needs some customer service training as well as how to not be discriminatory!