Juanita's Bakery

The service was unprofessional, and the quality of the cake was subpar. Despite providing specific instructions, the cake was not prepared as requested, and the final product did not meet expectations. Additionally, the staff was not accommodating or helpful when addressing our concerns. Overall, I would not recommend this bakery due to the poor service and lackluster baking skills.They are lucky I didn't come turn up in the bakery and throw the actual cake onto the floor of the business. El servicio no fue profesional y la calidad del pastel fue deficiente. A pesar de proporcionar instrucciones específicas, el pastel no se preparó según lo solicitado y el producto final no cumplió con las expectativas. Además, el personal no fue servicial ni servicial al abordar nuestras inquietudes. En general, no recomendaría esta panadería debido al mal servicio y a las mediocres habilidades para hornear.Tienen suerte de que no apareciera en la panadería y tirara el pastel al suelo del negocio.

Beautiful cake not too sugary(which I love) very light icing and very fluffy I loved everything about itMe encanto este biscocho no estaba muy dulce (Ami no me gusta el supiro muy dulce) el biscocho estaba muy lindo

Lo que venden es bizcocho de vainilla de caja, no es bizcocho Dominicano de cumpleaños. Yo soy Dominicano, antes lo hacian bien. Los bizcochos saben a bizcocho barato de caja. Gastamos mas de $100 y no sirvio lo botamos, bonito por fuera pero un disparate por dentro. Llame para hablar con la dueña y la mujer que contesto que no era Dominicana me dijo que lo unico diferente del bizcocho Dominicano es el merengue. Una ignorante que no sabe lo que habla, el Dominicano cuando prueba un bizcocho Dominicano lo conoce no solo por el merengue, si no por el sabor y la textura muy diferente a un bizcocho barato de caja.

It's a nice Dominican bakery they make some delicious cakes of your preference. I had a bad experience with a cake 2 years ago I left the cake on the car and the cake melted and broke in 3 pieces. Otherwise they taste delicious

The cakes here are super super delicious and fresh, I would recommend this place to anyone in the Charlotte area looking for a delicious cake that feeds a lot! I genuinely loved the fresh and flavorful ingredients that were in this cake because it wasn't too heavy on the frosting and was very moist. They also did a really good job with the decorating!

I placed an order of a cake for my daughters graduation. The employees are nice and lovely. The prices are fair and the cake is huge! I got a 2 pound cake Dominican style. The cake came out really nice and she loved it. Taste really good too. I'm impressed and will make another order in the future for my other daughter.

**multiple reviews for this place below** 11-15-2020...Absolutely love this place! I usually get my cakes from Manolos bakery but they are jus no good at cake decorating. So I searched for the best Hispanic cake bakery I could find that did beautiful amazing cakes, and I went with this one. Prompt and wonderful service. As a mother to all Spanish children I am still not fluent in Spanish, but the people at this bakery brought someone to me that spoke enough English to take my order down of the cakes I wanted and how I wanted them. I even had to call a few days later to change the pick up date a week later for one of my cakes which was not a problem. And you can bring any picture of any cake you find on the Internet and they will make it for you. I know because I had them do a beer cake with real beer on it. I had 2 different pictures I showed them of unicorn cakes I liked and wanted it to look one way but with the hair on the unicorn to look like the other picture. And they did it just like that perfectly. My first cake so far was amazing! beautiful! my daughter loved it! I definitely will never go anywhere else for a cake and besides getting a regular cake you can even make it tres leches and it's not the real messy kind. Amazing flavor and quality.They are amazing at what they do here. I absolutely love it! ***Edited 11-28-2020: Excuse the picture of the Corona cake on the top right side. My daughter couldn't keep her fingers off it. Had another cake made for my husbands birthday today. This place NEVER disappoints! I chose a corona beer cake from the internet and they made it exact! All I had to do was supply the corona. Beautiful and well made! Everything on the cake was edible. The ice was a hard glass candy, the label was edible, and they even had candy limes, but I specifically wanted real limes instead. It came out exactly what I wanted. The flavor was amazing as usual. I usually do strawberry filling but I went with peach this time and it was so moist and flavorful. I usually always go with tres leches cakes and theirs here are amazing because they are never messy and drip out the bottom yet the cake is still moist and coated in the milk. My cake was ready on time as they always have been. I've never been to pick up any of my cakes and they weren't ready. All staff I have encountered are very professional and they even can take orders for English or Spanish speaking customers. I highly highly recommended this place!!!

Great customer service and the cake is just AMAZING!!!! Exactly what I order was exactly what they gave me. Will be coming back to place more bday cakes

From nyc so I have had a lot of Dominican Cake..this is the best bakery in Charlotte!! I ordered my moms birthday cake it was fresh and not too sweet. We order pineapple and guava. Love it will be back to order my birthday cake!!

what happened to Juanita's cake? did they change the ingredientes, the recipe or the baker? I have been buying Juanita's cake since 2013 for every occasion. Birthdays, holiday, work meetings, even my wedding cake was from Juanita's. But since January 2022 the quality is bad, the cake is not what it used to be. it used to be moist and delicious, but now is dry and not very tasty. please go back to what you were doing before.