Jekyll & Hyde Taphouse and Grill

Not the best, not the worst. Standard pub like establishment with 2 rooms. One more family style sit down and another with a full sized bar in the middle. Plenty of Jekyll beers on tap that were all delicious. Menu full of options from some entrees, to burgers/sandwiches and a few soups and salads.The wait staff was young, but pretty friendly and on top of it for the most part. I thought some of the dishes were a hit (1885 chicken sandwich) and some were a miss (Mac n cheese). I'd try this place again if I'm in the area but wouldn't go out of my way for it.

A cozy restaurant but a bit noisy when crowded. The menu features Irish, American and English cuisine. The staff was very friendly and accomadating.Three of us ordered the Hyde's Shepard pie and one of us ordered the Limerick beer glazed salmon with roasted brussel Sprouts. Everything was very tastey, plated nicely and good portion size. Prices on par with local eateries. We would certainly go back again and try something different on the menu.

11/27/24. Went midday for some thanksgiving eve cocktails and snacks. We had a few beers and Mrs. Clausmo, a spin on a cosmo(really tasty). Shared a bunch of apps: the pretzel, Irish nachos, medium wings, and 2 flatbreads (spinach/mushroom, and chicken bacon ranch). We enjoyed everything, and the servers were friendly and efficient. Cool place.

This was our third visit toJekyll and Hyde in Waxhaw. Arrived at 6:30 on a Friday night and they were busy. We stood at the hostess area for several minutes and were ignored by two hostesses. They never greeted us or smiled. Looked miserable! Was told an hour wait with an attitude so we gave our name. Went to the bar which was crowded but the bartender was friendly and attentive. Took our drink order. We were seated within 20 minutes. Service was not good sadly. Drinks took forever and had to ask the waitress twice for them. We ordered the tuna tower and asked they please peel the cucumber because it's very chewy the last time. The waitress left and came back to tell us the manager said they were too busy to peel cucumbers (WTH) so we cancelled that dish. Food is just OK. Drinks and food l are pricey and service not good. We will not be going back.

Great service, fun ambiance and yummy food. We have the spinach and mushroom white flatbread, salmon and steak sandwich. Everything was tasty and we enjoyed the casual and lovely atmosphere. Definitely recommend.

Wish there was a maybe button. This place is hit or miss at best. I've been here a fair amount of times. Probably 7 at this point. So I waited to write this review. Let's start with the positives my family loves the chicken sandwich and it's been consistently good. If you are gluten intolerant, this place is not safe. And you are limited, to the steak and steamed vegetables. And don't bother asking for what temperature you want your steak because you will get it overcooked 100% of the time. I know this by experience. It's never been good. Also we had an experience where my husband and sons Wing's came out raw. When the manager approached us, he was combative. I wasn't looking for anything. Just letting you know our wings were raw. This led me to believe that this place needs better management. So that is all. This place gets two stars for the good chicken sandwich for people that can eat gluten.

First time dining here! I haven't been to the chain in years, previously went to the one in Matthews and have to say this location is so much better!! All of the food and dessert was excellent as well. Avery was our server and she was absolutely delightful! She was present, polite and quick with everything! Highly recommend if you dine here ask for her :)

Avery was our server and she was the best.Thank you Avery. Avery was very attentive, we never ran out of drink

This was my third visit to this restaurant and I have previously enjoyed my meals. But today, both the food and the customer service were lacking. I ordered the Reuben and when my waitress came back to see how I liked my food, I told her I didn't like the sandwich. The bread was soggy. The meat was a thick cut and tough. Every bite the sandwich basically fell apart and was unpleasant to eat.My waitress's response was "Yeah, we don't make a traditional Reuben here." And she walked away. I don't think she really meant to be rude. I think she was very young and not trained on how to properly handle a customer complaint. That her response clearly said that my enjoyment of their food was irrelevant to her.As I left, I did speak to her manager to explain that he needed to train his staff properly on dealing with customer complaints. He was apologetic and thanked me for bringing it to his attention.Perhaps it was just a bad day, but when the food and the service are both poor, it certainly doesn't make you want to go back.

Perfect fit for downtown Waxhaw.Food and service was excellent.Our server Avery was very knowledgeable of the menu and provided us with an outstanding experience.