Istanbul Hookah Lounge

This was one of our first stops on our pedal pub tour. I honestly can't remember what drink I had here lmao but I do know that I had a shooter and it was only $3. First this is a hookah lounge so the downstairs when you first come is very small, then they have an upstairs with a room to the left and one to the right. It was HOT so I am not sure if I'd go knowing a lot of people will be there cuz I would die from a heat stroke. But they have a cute wall upstairs to take pictures so we did that before we left. The guy serving us was really nice so I'd give it a 7/10 for his service.

I love this bar. Tonight we sat inside, typically I sit outside. The music is a good volume for talking and dancing at the table, in the chair- there is no dance floor. Drinks specials here are GREAT & reasonably priced. Gratuity is already included so remember that when tipping. This is a go to. It can be very crowded in the French quarter where this is located, so try to get there early. There is a spacious upstairs with different music than what's going on downstairs and outside.Also, for tracking purchases, this still shows up as Metropolitan Cafe, NOT Istanbul on your bank statement.

Key on Saturday night , gave such great service and her enthusiasm and dedication was very much welcomed. We have been twice now and every time she has gave us excellent service, will return

Pretty cool and chill place. The bartenders are usually very nice. I did wish they clean up a little bit more after their tables

Good music. Drinks were really sweet and overpriced. Not my type of place I would drink at plastic cups seemed cheap.

By far the one of the best hookah lounges I have been to on my travels. Staff was very friendly and helpful and the drinks and hookah were absolutely to die for. Small hole in the wall place in charlottes French quarter. Definitely stop by

My group and I have been waiting for a long time at dirty tables and no one has checked in on us or gave us an estimated waiting time even after we've payed. It's now been 30 mins. If I could I would give them a "NO STAR" rating.

We went downtown in search of a spot to hangout. We searched and decided to give this hookah spot a try. It was packed outside, so you would think it would be on point. After standing in line and ordering our drinks and hookah we were directed to go upstairs as there were tables open. The open tables still had hookah pipes from the precious guest as well as their drinks and food containers. We asked the ladies downstairs if they could clean the table and they said yes, but it took them 20 minutes to do so. By then we moved to another area that a group had just vacated. We moved their cups off the table and proceded to wait for the hookah. We got tired of waiting and went back downstairs to ask about the hookah and it seems they forgot about us. Eventually everything was squared away and that's the only real positive. The hookah and drinks are good, but the service and cleanliness is not even remotely up to snuff.

Bar service was terrible. Drinks were over priced for what you were getting, and the automatically add 20% tip. Not worth it

I wouldn't recommend coming here if you value customer service. The waiters have horrible attitudes and piss poor service. To start, she was very dry and not welcoming when taking our order. It costs $30 for a basic hookah + an added 20% gratuity. It was kind of crowded outside, so we took a table upstairs. We barely smoked our hookah upstairs before a table opened outside. The waiter advised we couldn't bring it down ourselves and to go outside and they would bring it for us. 25-30 mins passed with NO HOOKAH being brought out. Instead, another male waiter disposed of our hookah. During the duration of our wait, we had to ask 3 times if our hookah was being brought out. The same rude waiter (which I wish I got her name) started packing up the outside area as they close at 12.We then got the attention of the male waiter and asked what the hold up was. He advised that there was miscommunication and he was told to throw the hookah out instead of bring it outside. He told us we had two options: a remake or a refund. We asked for the refund as they are now closing in 15 minutes.. who wants a hookah to smoke for 15 minutes? We then go back inside AGAIN, and now the lady waiters are giving us a hard time about the refund stating we smoked the hookah. If you count a 5-10 minute puff between the two of us as smoking a hookah that's supposed to last for hours then okay. Finally, after making rude comments they just agreed to refund. She only handed me back $30 in cash instead of the $36 that was spent. I accepted and left. We will not be returning because the service is piss poor. If you work in customer service, at least have the attitude for it. Not once was my boyfriend or I disrespectful or rude. We simply wanted the service that we paid for