Hanako

Let me just say that I did not actually eat physically at the restaurant, and what I'm saying is based entirely on the food and nothing else. I did not take pictures because I do not believe that pictures of food that has been delivered via app, fully represents the restaurant. But I will say that I was not a fan of the sushi AT ALL!!I had the spicy tuna roll, the volcano roll and the hot and sour soup. The fish was dry, mostly flavorless even with soy sauce, and did not taste fresh which is the crux of sushi in my opinion. The ginger was fine, the rice was fine. The best thing was the hot and sour soup. A lot of flavor, lots of mushrooms. It was good! But when I go to a "sushi" restaurant, I expect the sushi to be the stand-out and it just wasn't here.I wish I had better things to say but I just don't. Unfortunately, I wouldn't even go back here for the soup.

I'm giving this place two stars because the food is actually decent, but the service is pretty terrible unless it's completely dead there. The woman who serves people more than likely the owner, has never had any waivers staff so when the place gets busy, it's impossible almost to get your food, I have been going there for 10 years approximately. today is the first time I felt inclined to leave a review because my wife and I went there and we sat down. The lady was nowhere to be found. A man brought out drinks and walked away, and did not return for 20 minutes not even with some fried noodles or something to hold us over. We left five dollars as a courtesy to cover the tea that I had but unfortunately we will not be back.if I am paying to eat out I want consistency. If I'm tipping you well I want you to remember what I had to drink etc. etc. they need to hire at least one person for wait staff.

I hate to have to post photos and rate any business low publicly, but I feel people should know what they are getting with this restaurant. Placed an order over the phone for lunch because the online ordering wouldn't allow this before 1:37pm for some reason.Received the order for pick up and tried my egg roll sitting in the car. There was a hair sticking out of the roll after 2 bites. I let them know and the lady was very apologetic. She offered another roll. Of course the next roll could also have a hair in it! I accepted a miso soup as substitute.Ate some of the take out the next day and I'm pretty sure I see an eyelash on my plate.I wasn't expecting some gourmet food here, as we all know what to usually expect with cheap Chinese. But they clearly don't wear hair nets here and this is unacceptable at this point. Just avoid and drive a few mins down the road for something else.

The dining area and service is not great. The egg rolls tasted like something out of the Walmart freezer. Our main courses were actually good though. I had Sesame Chicken and the chicken tasted fresh. Something I don't get from places like Red Bowl.

I stopped in for pickup but ordered through an app. The service at Hanako is fantastic. They offered me something to drink while I waited and had me take a seat. Joe is so friendly and chatted with for a minute. I had to wait because I decided to add to my order, but my food was ready when I got there. They have a large menu. It's Asian fusion since they have Chinese, and Japanese dishes. Lots of vegetarian options. I had the Age tofu which is one of my favorite dishes. It was soooo good. I was concerned about traveling home with it, but it was in great shape when I got home. The packed the sauce separately. I also had the vegetable and tofu stir fry with just broccoli. It was fresh and delicious. They do take out, eat in and they also deliver for a minimum of $18. They are located right near Lowers on Charlotte Hwy in the same shopping center with Showmars and Bojangles. I am so happy that they are so close to my house. I will definitely be back.

I want to give these guys a good review. Because I've always been skeptical to eat here because of the meh rating. I finally ate here tonight (after Prime Fish The new sushi spot nearby had a 2.5 hour wait on takeout and Akahana in fort mill had me on hold for 15 minutes before I could even place an order). So in my impatience, I decided to try Hanako which is closer to me anyway. And to my surprise it was actually quite good. I've gotten a California roll from here before but that's it. I enjoyed it- but it's a Cali roll. Not rocket science lol. So tonight I got the Phoenix roll (my favorite), an a few basic rolls- shrimp tempura which actually had 2 rolls of shrimp inside versus 1 i get everywhere else so I really appreciated that. And I got a philly roll. 3 rolls for $20 that hit the spot...would totally come back. Big nice sized rolls too. I can eat and I'm breastfeeding and I still couldn't finish. I DO recommend this place despite some of these reviews. These guys did a great job for moderately priced sushi!!!!

This place needs to close! We walked in and no greeting! Pointed to a table! No introduction! Dropped water on the table and walked away. Waited a good 20 min and no return! Walked out! Do not waste you time! If the front of house is that bad, how bad is what you can't see! No thank you!

Flavor of the food is amazing, the price is great and staff is super friendly. I usually order the lunch special for 3 people and it's never been over $30. Every time we arrival to pick up our take out, my daughter loves to use the bathroom lol. She loves the decor.

They have a new sushi chef and he is amazing! The outstanding roll is the best roll in the area. The only complaint we have would be the air never seems to be working. But, we sweat through it just for the sushi! They changed thier sushi chef so no longer amazing

EXCELLENT food and service today.. Can't wait to come back. Thank you for a great experience will definitely recommend and return again and again!