H & A Tobacco & vapes

Bought a vape for my wife it was broken they would not allow me to exchange it they said I should have tried it before leaving the store I don't vape so why would I try it out. Worst vape shop I've ever been too actually the only one I've ever shopped at very bad 1st experience with them hopefully there's better out there.Update the "owner" said to bring it back and he'd see what they could do but now he's saying they don't accept returns but when I explained what happened texted me the message below. Hopefully he's a man of his word I know him from my work and thought they were good people I'm honest and not looking to rip off anybody especially from a business that I deal with professionally from time to time. Update owner did not honor his word wouldn't even meet with me or even call. If you're new to vaping I do not recommend this business I work retail and I've never seen a business ran so unprofessionally. At least have your workers recommend you try the vape before leaving the store. I told them I had no idea which one my wife would like she's the one that usually purchases these things and they recommended this one the last one they had in this flavor I'm almost certain they seen me coming. We now shop another business off of Morganton Blvd much better owners.