First Class Preparatory School

First Class has went above and beyond my expectations of childcare. Not only are they extremely reliable, they are very extensive and hands on with the children that attend there. My child has learned so much. She can count to 100 at only 5 years old, write her name, knows the days of the week, the months of the year, the seasons and even can say her colors in Spanish. The daycare director Mrs. Glenn has always been helpful and attentive to my child's needs and/ or any of my concerns regarding my child, etc. I would recommend First Class to any and all parents looking for childcare. It has been the most wonderful opportunity for my child to learn and grow. All of the staff is communicative and helpful. I can't wait for my younger/future children to be a part of this spectacular place.Thank you First Class for being so wonderful!

This is going to be a factual review of my experience with this place.Once you read it, tell me if any of this would be acceptable to you. If it is then I will chance my rating.Before I do begin I have to say the only saving grace for this place is it's lead teacher Misty. She is everything! Thoughtful, caring and goes above and beyond EVERYTIME! She deserves a better job! My son started at this daycare in January.There was always someone new in the classroom in the afternoon, the first 2 months I think he went through 5-7 2nd shift teachers. The owner seemed nice at first but...keep reading.1st - the owner lost my sons medical and sent me a nasty text 2 months after it was due telling me that I didn't do what I was supposed to so my son could come that day but not afterwards unless I got the paperwork ( keep in mind not only had I turned it in, but it was the 1st thing I got done and took a day off just to get this paperwork in) of course that annoyed me a bit but I thought ok I can deal with this.2nd - the owner had an awful habit of texting at all hours of the night. She texted me at 3 am several times....what could possibly be so important that couldn't wait till morning? My phone had to be on in case my husband has an emergency, but often I found myself woken up by a text from Ms Glenn asking me to bring formula or some other nonsense. 3rd - went back on her wordsThe owner stated that formula was included ( this was probably just a tactic to get people to sign up) she quickly negated on that and I had to bring formula. 4th - I witnessed several violations such as teachers being over ration and many more...I'll ensure I report that to the right authorities.5th - the owner had a NASTY NASTY attitude perpetuating the stereotype we are trying to erase. She is rude to employees and parents alike. 6th - she lamented about not having a car seat for her foster child, I quickly gave her one of mine, like new and a boatload of diapers and clothes for her baby among other things (she will later tell me that's nothing and is an obligation as a board member).7th - I feel bad for the board members trying so hard to help this school. They don't know that she runs her customers off! FINAL STRAW - the school is supposed to open at 6:30am, I had informed the owner 2 weeks prior that I got a new job so I would be dropping off at 6:30-6:45. Well that went well for 2 days, after that when I arrived there was no one at the school, this happened 4 times, one time with no one there till 7:15 making me 45 minutes late to work. When I texted her she got an attitude and treated me liked we were inconveniencing her by being there, she offered no explanation for being late and had a nasty attitude. The last time I told her she made me late for work several times and that it was causing me consequences. She offered a halfassed apology which honestly was too little too late.Keep in mind had she just gave me a heads up I would have accommodated her and changed my schedule or something! I gave her a 2 week notice. After some heated nasty email exchanges, she pretty much told me that she would not prorate his last day $35 and my donations were an obligation and really mean nothing, I decided to take my son out that same day. When I got there to grab my son's belongings she had the nerve to ask me for wipes donation!! HA ! As if! I would rather donate the 500 wipes to a REAL Christian, not a money hungry, rude woman that has no clue how to run a business or how to treat people. GOOD RIDDANCE ! You will NOT survive if you do not learn how to treat people. I do not recommend this place unless you enjoy being late for work and receiving unwarranted attitude and a scatter brain disorganized person. No!

This is such an awesome childcare facility! I love the "homey" atmosphere and all the teachers are awesome! The director is great and my kids loved going to first class prep! We were sad we had to leave in June because we relocated but if you are in need of childcare this is definitely the best place hands down! Mrs. Glenn and her staff will definitely take good care of your child because Im very picky but I had no complaints the whole time they were there!

0 Stars. Don't send your children here. Nobody asks for ID at pickup to confirm (I bet I could've said any child's name and they would've handed them over to be honest). One day I stopped by to visit just to see the teacher eating chicken talking on their personal phone while the babies in the infant room struggled to feed themselves their bottles in a high chair. Faces never cleaned and sent home in dirty diapers. No one wears gloves to serve the food either. I know it's tough to find childcare right now but this place is not the place for your children to be.

WISH.COM OF DAYCARES!!This is my daughter's first daycare experience, she's almost 3. I knew this would be a hard transition for her but not a trauma experience. First day I picked her up at 3:45 expecting her to be playing or doing an activity and instead my daughter and about 8 other 2 year olds are sitting on a small carpet and the 1 teacher in the room is ACROSS the room cleaning. Meanwhile my daughter is sitting in between two boys who are fighting across her and she is SOBBING! Soaked face from tears and snot pouring in her mouth. The teacher did not come over and tell me anything about her day or even one word she just kept cleaning. Talk about pissed! Later that night my daughter pooped her pants on purpose and she has been potty trained and accident free for over a year! Not to mention she told me all about her day and the teachers were yelling and it made her cry and the kids were mean. Next day I talk to the admin when I drop her off about the situation and it was explained to me that the room was being cleaned up so the children could be split up into two different rooms and they have the children sit there on the carpet while the teacher sweeps, mops and sprays all the toys. WHAT SENSE DOES THIS MAKE! these are 2 year olds and we're talking about at least 20-30 min to clean and you expect them to sit there and do nothing while you spray chemicals all over the room there sitting in!? That morning I also had to drop her in a totally different room because that teacher was out. The admin also told me she would let that teacher know to make sure the kids faces are cleaned up before they go home. Why aren't they being cleaned and taken care of all day instead of just when I pick her up? The admin also asked me how my daughters vocabulary was which I thought was super weird for her to ask. Only thing I could think is she's worried about my daughter telling me stuff. Who knows! Moving forward I pick her up that day and she's yet again in another different room. It's her 2nd day and she's been in 3 different rooms!! Today was her 3rd and finally day! She cried from the moment she opened her eyes all the way to school. I picked her up at lunch and we won't be back. There was no structure at this facility or learning. Just a bunch of kids going balls to the wall all day while the "teachers" are just "there". 100% DO NOT RECOMMEND! My daughter was excited and ready to go to school now I just feel like she's traumatized

We have a child currently enrolled at this daycare. The only reason we haven't left is because we are waiting for an opening with a different daycare. After what we have been through I wish I could leave no stars! Show up on a random day unannounced. I did, to a crying child with a full diaper. I've been turned away at the door because they didn't have enough teachers. If you didn't have enough staff then why do yall keep accepting new kids? They want the money but don't actually want to watch or care for the kids. Today we showed up to a note on the door saying they are closed today with no previous knowledge. I work, my husband works. How do yall expect to get paid when I keep missing work because you can't do your jobs? I could say so much more but I have a kid to watch since they decided to take the day off. Do yourself a favor and find a different daycare! They were really nice the first two weeks and then nothing but stuck up and rude after that.

To trust someone with your child is one of the most intimate levels of trust one can give. As a parent when we leave our child in the care of others we leave behind our most precious jewel. Of course, expectations are high because if you are like me you desire for more than just a clean diaper and a snack at snack time. This is one of the first times in my childcare journey that I have been able to leave my baby in the care of others and know she is truly taken care of. Communication is impeccable, the staff is caring, and the facilities are just what my toddler needs to grow and nurture her little imagination. I have been a part of the shiny, sparkling, fireworks daycares with all the bells and whistles, and do you know what is missing? The simple love of children. A child is having a bad and is greeted with a warm nurturing hug, a mother has a million questions, and the staff answers every question with a smile and comforting voice of reassurance. This is what I have experienced at First Class Preparatory. I can confidently say I have had the best experience at this daycare. When I leave my most precious jewel for the day, I know she is in good hands.

Just wanted to share my experience at First Class Preparatory School I had the worst experience. My daughter was there all of 2 hours before the director called and told me to come pick my child up. She is 3 only has been to one other center. She wasn't given a chance to adapt to her new friends and surroundings . Stated my child was not a good fit because she was standing on tables. I was stuck at work and it took my mom 45min to get her. Ms. Glenn proceeded to call me 9 times within a 30min time period. The director was rude and threatened to call child services on me for not coming to get her the moment she called. My mother was never asked to show her id but the director shoved 100$ in her face(my registration fee) then handed my 3year old off who she had BY HER ARM not her hand her arm.

Originally we loved this school until the owner started doing things and saying things that didn't make sense!We pulled our twins and would not recommend this school for safety reasons!