City Cigar Company

Visited 10/02/2018I came here to purchase a few cigar boxes and cigars for a birthday party. The store manager was very friendly, he greeted me as soon as I walked into the store. He asked how he could help and directed me to what I needed. They have a great assortment of cigars and a bonus about this cigar store that's unlike other cigar stores in Charlotte is the smell. As soon as I walked in I was not hit with the strong smell of the cigars. It was very refreshing being able to shop without being overwhelmed. The cigars are all encased in a glass room area which is very helpful and doesn't take away from your experience. I will certianly be back to this location for future purchases and recommending this location to friends as well.

A real cigar store with an extensive selection of tobacco products with emphasis on cigars. Chris Hughes is the manager and was extremely helpful in taking me on a tour of their huge humidor.They have the entire Arturo Fuente brand/family of cigars and a very good array of excellent brands. The range of prices is on the high end, but the selection makes it well worth the price. If you are new to cigars and don't know what you might like, this is the place where you can buy one cigar at a time and later talk with Chris to get guidance on which other brands might please you.This is a really professional level tobacconist and worth further advise and purchases..

Great shop, wide selection and super awesome shop owner - welcoming, knowledgeable and helpful.

Great place! Premium cigars at a very fair price! The owner/staff are friendly and a pleasure to speak with. This is a great store with great cigars! Love coming here.

I've been to a lot of cigar shops/brick and mortar humidors. City is by far the best I've ever been, and frequented. I've been to JR. And nothing compares. The staff are friendly and knowledgeable. They carry sticks you can't find anywhere else. Best prices too. And they remember you and treat you like family. They don't act like they're above you just because they know more about cigars than you (and trust me: they know more than most). I'll never go to another shop while city is an option. They don't carry high end, high prices humidors in excess; but you don't need to drop a ton of money on a box. I hope they expand to SC soon.

Great selection and staff! The manager is extremely generous. He gave me two free cigarillo packs!

Finally, a solid well-stocked humidor with knowledgeable, friendly people who truly care about the customer! Up to this point, in Charlotte you could only pick one, but now you get it all in one place. Chris and his staff rock the cigar world with an amazing humidor (good fair prices too), knowledgable staff, and a true spirit of service. There is no equal in this town or any that I know of in my wide and deep travels. I am so grateful for such ole-fashioned service with cutting edge product and accessories. Worth the trip to Ballentyne, one I make daily!

Great little shop run by McCranie's. Chris is very knowledgeable and always helps me find a cigar that suits me. No smoking room, but there is a small smoking area outside. The selection is very nice, but there aren't very many HTF cigars. Overall, very worth a visit.

I've been to many cigar shops and this one is by far the best. The owner is very friendly and he's very knowledgeable. The store has a great selection and they hit every price point. Even the cheaper cigars are quality smokes. Be advised this shop does not have a lounge. I'm about quality products, price and service. I never smoke cigars at cigar lounges, so not having a smoking place does not matter to me.I highly recommend this shop.

Love this place! Small, quaint and incredibly friendly... The owner is always there and always friendly and open to questions. Great selection from lower, mid to high range cigars. I am new to cigars and have tried several cigar stores including multiple Tinder Box locations. Tinder box does not have the same personal touch of City Cigar Co. I look forward to visiting again and this being my go to cigar shop.