Carolina Grill Cheesesteaks

Terrible experience! They poured ranch dressing over cheese fries that we thought was on the side. When I politely mentioned this to the owner he snapped back at me rudely with "that's how you ordered it". When I clarified that I simply said yes to the ranch and thought it would be on the side to dip in he repeated again in a very rude tone that's what I asked for. Then said he didn't care about my business. Was totally bizarre that he would have been so agressively rude over fries without any willingness to reconcile. The comment about not caring about my business will keep me from ever returning. When so many businesses are struggling I am shocked about the rudeness of this experience. I will support other local owners who care about their customers.

This place gets overlooked since it's only two stores down from Chick-Fil-A. It's a shame that more folks don't give it a try because they serve some really good food. Everything is made-to-order while you wait. The bread they use for the sandwiches is toasted slightly crispy on the outside and warm and soft on the inside. All of the meat used for the sandwiches is really good. I often get the cheese steak or the Italian. Today I ordered the teriyaki chicken sub. The price is very fair. I like it because I can order a sandwich only(no side) and save a few bucks. The people are great and are good at recommending something from the menu. They have a 96.5 sanitation grade. Everything looks clean. I recommend giving this place a try.

Terrible food. Bone in first bite of of cheesesteak. Gross! Would give 0 stars if I could.

The food was horrible. I wanted dark meat and they gave me white meat instead. The rice was undercooked. Black beans are from a can.

The Carolina Grill Cheesesteaks at the Carolina Mall in Concord, NC still has a sign that says "Carolina Grill Cheesesteaks", but it is not the same restaurant as before. It is now "Brasas Latin Fusion" and no longer specializes in cheesesteaks. It still offers cheesesteaks, but no longer carries the 6-inch size, so I don't go there any more.

This place is overly priced! They charge a $1 for a side of cheese sauce for my fries and they charged me 3 dollars plus tax for fries which was a total of 12 French fries!! I asked for mayonnaise on my cheesesteak and they didn't put it in there but charged me. Their staff is rude and not friendly one bit! Need to find a better cheesesteak place in concord! Do not recommend

Amazing tasting subs definitely recommend and great customer service !! I usually add jalapeños but they put enough of everything on it

You should stop making cheesesteak sandwiches and fries. They both lack flavor and I'm sure I could get better from a school cafeteria. This is by far the worst cheesesteaks I've ever eaten. Just change professions and save yourself time and money.

I asked them for a small cup of SINK water that we needed for my daughters service dog...they wanted to charge me for it.. I repeated its Sink water for a service animal and they rudely told me to use the bathroom (which only dispersed HOT water) and sarcastically wanted to get into a convo about hard times and cost of running the business.. if they are struggling that much to not give SINK water I would not support this business and give them a dime of my money.. they deserve to close ‍

Ordered a cheese steak and forgot to get a drink. Valverde wanted $.50 for a cup of water and we only had a debit card to pay with. Had to purchase $3.00 of bottled water for a minimum card purchase. Not the way I would do business, but each to his on. No longer a customer.