Bowlero Charlotte

A group of my colleagues and I decided to make a reservation at Bowlero for our team event in Charlotte. As there were 20+ of us, we reserved 5 lines and planned for the full food catering with drink tickets for all. As I was helping to coordinate, I arrived right on time and found the check in process to be easy. Once we were shown to our lanes, I was excited as the place looked fun. Our waitress quickly walked up to me and asked if she could get me a drink to which I asked for an Iced Tea. She then asked if I meant a long island iced tea to which I said, no a regular unsweetened iced tea. She quickly shot that down and told me they didn't have that. When I then asked what non-alcoholic options they had, she told me that they didn't have any and I'd have to either get water or order a drink and just ask for light alcohol which is ridiculous. I walked up to the bar myself to ask a bartender and was luckily helped. Once the food package started to come out, I think we were all disappointed in the quality of the food. Many of the options had to be sent back from either being cold or just being so terrible they don't meet a basic acceptance criteria. The manager ended up coming out to apologize to our group for all of the issues and worked to make things right. The venue itself is fun and could be great but a lot of work needs to be done around service and quality of food. Until these fixed happened, I wouldn't be back.

I have been to Bowlero Charlotte multiple times with friends and family. While in the area and looking for something to do, this seems to be the activity version of comfort food for a lot of people. I am not much of a bowler, but truth be told, I am sure I have put my fingers in far worse than those bowling balls.I have eaten the food and it was decent. We had drinks. No one complained and people seemed happy each time I went there. They played decent music.

This review is super late, but I had to circle back and make sure that I gave Bowlero a review!I hosted my 39th birthday party here (Downtown Charlotte location), and it was an awesome time! Everything was arranged with the help of Melyssa, the Director of Sales with Bowlero. She made sure that I booked the package that would be most beneficial for my group size, she was quick with her email responses, and she was very friendly. When I got to the location, the front desk employees assisted me with finding my lanes and made sure that I understood how the night would go. The staff were super accommodating and friendly. There were some hiccups with the food order, but the staff made sure to make up for it by providing my friends and family with substitute options. My package came with a couple of food options and alcoholic beverages for my guests. Everyone said the food was pretty good and the drinks were good. The only complaint that I have is that some of my guests arrived before me, but the staff didn't give them their drink tickets when they stated that they were with me. Because my guests didn't know that food and drink would be provided, they purchased some things before I got there, and I felt bad because I didn't want anyone to spend their own cash! SN: another thing that I didn't like is that it was soooo hot in there lol. Beware!I would definitely book an event here again, and I would recommend that others give it a try for a fun night out with friends and family.

Held an event here with friends and it was awesome, service was great and the employees were kind too. A place with Bowling, an arcade, food and drinks. Great location for fun!

Had a large party and the bartender (can't remember his name) and chef (Rico) did a great job handling all the madness. Food was very solid for a bowling alley and we loved the margarita tanks.

Bowling, arcade, food and drinks. Great location for fun. Rico in the kitchen is super awesome. He came out to ensure we were enjoying our meal. The staff is all very helpful. Prices very reasonable.

The bowling alley itself is pretty cool. Dim lights, good music, and a bar to make this a great weekend scene. My friends and I unfortunately did not make a reservation for a Friday night. We were quoted an hour wait but actually waited longer for a lane. 1 game of bowling cost about $40 for the group of 4 with shoe rental. This was after we applied a discount. We did have a coupon that we had to convince the staff was valid. That was a little hiccup .. but otherwise all good. Didn't try the food.. but ordered a sprite and it was $4.50.. expensive!

the food was fantastic and came quick. it was decently priced and the chicken was very crispy and flavorful. the pretzel sticks were salty and just wonderful. the fries were a little undersalted but very good nonetheless. overall, i enjoyed the food.

If you like being ignored when you order via QR code & nothing shows up then this is the place for you! Bar manager is a peach! If you go to the bar to carry your own drinks to your lane expect to be ignored there as well & treated with straight tude when you ask why you were short changed on a half full beer tower.

I decided to take my family out for some fun bowling and arcade over the weekend. We was having an issue with the lanes not having the pins drop down. This happened several times and was a continued wait each time for the lanes to be working again after we alerted an employee. Also, we had issues with the people next to us bombarding over to our side and taking the balls from our lanes. I went to go address these concerns with management and they told me the lady that was in charged was the general manager, Tacarra and she was present that day. I tried to address my concerns with her and she completely ignored me. She seems super overwhelmed and didn't seem like she knew what she was doing at all. If you have a title of general manger, you need to act like one. My family will not be returning. Please hire better management.