Bojangles

Located not too far from the Charlotte Motor Speedway, I stopped into this Bojangles for a snack as I'm exploring the Harrisbrug and Concord area.Easy order at the speaker where I was understood clearly. At the window, a gloved and masked associate handed over my lunch and took payment.Two piece dinner (white meat, breast and leg) with cole slaw and a biscuit. I do love the Bojangles biscuits but I only took one bite as they are decidedly not keto friendly. The chicken was still hot and crispy.Tip: Request a packet or two of hot sauce if you need extra kick as I do.[Review 13425 overall, 744 of 2020.]

This place used to be operated well and the staff was friendly. Now, every-time you pull up to this location, you can expect to hear very loud, obnoxious banter in the background while you're ordering, even cursing! It's one thing to have a good time with your co-workers, but at this location, many of the staff is very rude and inappropriate with their personal business going on during work hours. They completely ignore you when you pull up to the window and don't even look at you or say hi. I don't expect anything crazy or even have high standards when it comes to fast food service, but better customer service would make things much better. The food is okay, but things are often missing from orders.All in all, I rather go to another location, eve if it's a little out of my way, I do not enjoy coming to this place anymore. The way business is ran here now is super disappointing.

I come here a few times a month, and the food and service are a hit or miss. Today, the food was pretty good, but the tea tasted horrible. If I could describe it, it tasted the way goldfish water smells. I was completely disgusted and poured it all down the drain. I ordered two sweet potato pies and the outside of the boxes were covered in pie filling (I guess). Since this is the closest location on my route, I'll be back, but please get it together.

Food nasty, it was also a very dirty restaurant! There was A employee in there with his pants hanging off his butt! I asked him can he fix himself, he looked at me and continued to fix food. I spoke with the manager with pink hair, and she acted like she didn't care. I also have videos of them walking around looking like this! The chicken was not cook all the way, and this place is a mess!!!!!

This location was nothing but terrible with their service. Me and my family went through drive thru and we were met with silence. They then took our order with no enthusiasm at all. Sounded like they were just there to be there. When we went to the window they were missing an order and the girl just said "oh we were out of that" with no warning beforehand. We also didn't revive a receipt. We then went inside to order something else because we didn't want to wait in the drive thru that barley moved. My brother ordered the chicken sand which meal and waited about 20 mins for his order and there was even someone who ordered after him and received his order before my brother. A certain employee gave my mom the wrong change and when my mom called her out for it she acted oblivious. Our entire experience was just horrible and we will never be coming back to this location. I don't recommend this place to anyone.

Went there a few weeks ago and they told us they had no chicken and to come back later. This location is never clean either. I love Bojangles but this one has been disappointing.

this is my third time eating here. All three times the service has been extremely slow and terrible. This time I found a piece of red hair in my fries. After I ate about half my food. I dumped my fries out and there it was. Im trying to call them but they won't answer the phone. Do not eat here. I won't be anymore. this is the last straw.

This place is horrible I was unable to get my mobile order last night that I made because they didn't have chicken to make it I submitted a refund form and haven't even gotten a email back that they received it and then I called this afternoon spoke with someone and they said I could come in today at 7 to pick up the order that I was supposed to get just to come all the way over here and be told no I have to resubmit the damn refund request!!

This is the worst location I've ever been to. I waited 25 minutes past my pickup time for my mobile order. All I ordered was a Cajun biscuit and fries. There was nobody in drive thru and nobody inside. I watched all the employees through the glass just sitting on their phones. I called and the girl had a nasty attitude. I finally got my order 25 minutes later and my food was cold so I don't even know what took them so long. TERRIBLE customer service and food quality.

food was nasty,hard chicken tenders,gave me what was left,they had an attitude the whole time