Big Chill

I visited the Big Chill for a concert. This is a simple venue that can be spruced up for a special occasion, but stands on its own visually. This was a candle light night, which was more of an initiate setting. There was a bar set up with limited options for drinks. There was not food, but they allowed food to be brought in from the outside, and they're near a restaurant. Overall, it was a neat experience. I think that the staff worked for a private event business, not necessarily the venue. So there's a good chance your experience may differ.

I attended a wedding here yesterday and was pleased with the entire experience. I would've given them 5 stars but the parking lot provided limited spaces. The staff was very friendly and attentive. The space itself was beautiful and didn't require much in terms of decoration. Although I'm not aware of what happened behind the scenes, from the perspective of a guest, I would recommend this space for an event. The food was good and the drinks were great as well!

This place is terrible at giving back a refund. It has been well over a month and still haven't gotten a call from the manager.. even though I have called every day leaving voicemails to speak with the manager , Still no call back. I would not recommend this place!!

I cannot express how much I LOVE this place and these people. I actually did a work event AND had my wedding here, both in 2018! The staff and chef are so nice. They are super accommodating and the space is HUGE! 3000% recommend doing an event here!

This should be one star but because of COVID I have to cut them a break for obvious reasons. I know it has been tough for all businesses, and especially small businesses and even more especially small businesses whose income is dependent on all the things the pandemic has shut down, like large scale gatherings and food service. That being said, I have interacted with a lot of businesses that are suffering the same exact restrictions and setbacks but none have been as disappointing and frustrating to work with as what I've learned about Big Chill. Their main issue, among many, is simply that they are clearly robbing Peter to pay Paul in order to hungrily grow their franchise. This has been obvious to me for years but it wasn't technically causing an issue for them or their guests because there was always incoming business; however, now it has become clear as day that the way they have handled their customer service--particularly as a business in the customer service and hospitality industry--is abysmal. From poor and insensitive communication to going rogue altogether, working with this group has been a thorn in the industry's side among a lot of other really pleasant experiences from other companies and vendors, given the circumstances. I hate that something as tragic and unprecedented as this pandemic has become my final straw, but it has. I can compare them to too many other competitors who are suffering the same issues but have not offered the same excruciating experience--but rather gone above and beyond. In a new world where one of the only currencies left is simply positive interaction, Big Chill is (quite literally, by the way) bankrupt.

This is a CIAA weekend review.The Big Chill is definitely properly named, especially the BIG part, the place is huge, several rooms including one huge main room. It's also a laid back place for the most part so it was chill. A little on the fancy side but nobody was wearing tuxedos so it was chill in my eyes.The night started slow and the size of the place kind of made it look too big but as people arrived the extra space was definitely needed and appreciated. The club is big enough that you can dance and have a good time without constantly bumping into everyone around you but also not so huge that you won't still be around other people.The bartenders were good and made the drinks strong but at the same time very reasonable priced. I'm used to DC prices when drinks are going for 10+ dollars, so a 5 or 6 dollar mixed drink was right up my alley.Security and the front door were cool, they knew people were there to have a good time and didn't go through all the pretending that their club was extra hot by making people wait outside for no real reason. One odd thing I did notice was that the group I was with all brought tickets in advance and some of the group, their tickets were brought by one guy, well at The Big Chill, the person who actually bought the tickets must be present for you to gain entry. I could see this being a problem if you get your tickets from a friend in advance but don't arrive to the party with them, you may have to wait. No huge issue though.There is no real parking lot and if there is, it is either small or hidden, so we valeted the car but even that was affordable and honestly you just feel extra fancy when you pull up to a venue and somebody opens the door for you.The Big Chill was a cool place to have a night out, definitely more fun if you're with a bigger crowd because like I said the place is a bit on the massive side but I judge places about how much fun I had and I had a cool time.I recommend The Big Chill for your partying needs.

Such a beautiful venue for weddings and/or wedding receptions. I was here for a friends wedding in August and was pretty surprised with how nice everything was. From the room where the wedding was held, to the pre-reception area, with the cash bar, then going into the main reception room... it was so beautiful and decorated so nicely. The food was impeccable! I remember having potatoes and some kind of meat (possibly beef). It was all really good.

This is Charlotte's little hidden gem of a venue. Complete with leather couches, a full bar, a fire place and 3 distinct spaces for your event (though typically you use all 3 if your guest list is over 150).The decor is rehabbed art deco and includes a stage for a DJ or band, and the place can fit a 250 person wedding easy. Tyler is the manager and runs a tight ship - with great attention to detail and over and above service. Servers are always cheerful, helpful and attentive. Parking is a bit of a struggle since it shares the lot with Dilworth Neighborhood Grille, but the prime location to Uptown and Dilworth makes going to the bars after the event super easy!

I came here to participate in a NEW event (Network of Executive Women). It was our Spring event and we were here to listen to Jon Gordon speak about books he had written, and words of inspiration. The place was filled to the brim with people. I was at table 26 and there were about 8 people per table, if that gives you any indication. Since the parking lot is so small, the Big Chill had valet available. The valet worked so hard, they could not keep up with just the sheer amount of volume coming through. I sat in the valet line for about 15 minutes. Once I got out of my car, weaved my way through the tables and sat down, the presentation was great. They have a good stage area, and I think for the most part everyone could see very well. The bathrooms were a bit tricky to access because of the amount of people, and could use some updating. We had lunch available, which was a buffet. They had amazing chicken. I don't know what was on it, but it was definitely a couple notches above the kind of food I expect from these venues. They did a good job at directing people when to go to the buffet. I think it took about 20 minutes to get to the line. Once everything was over I think it also took about 20 minutes to get my car back from the valet. I think most people took advantage, so at the end there was a mad dash. overall, great location, off Morehead, and great venue. Just be aware of parking (because the surrounding businesses will tow)!

NEVER HAVE YOUR WEDDING HERE!!!! The Big Chill are some of the most disrespectful and unprofessional people I have ever met. I did not encounter one staff member that was polite. I cannot say enough bad things about this venue. I am so disappointed as a long time charlottean in the way they run their business. It's amazing they still have a business. They threw out personal belongings and left other items outside on the sidewalk. They should be ashamed of themselves.