Bargain Basement Home Center

Don't buy from this guy. We bought a new washer drier combo and it does not work. In the manual there was a shipping bar that must be in place when transported and re-installed if need to be move again. There is not one. The transmission is locked up. I explained this to the owner, which he attempts to tell me that they don't have problems out of this unit and that I should have removed the shipping bar. It was not there. He informed me that I needed to contact the manufacture for repairs. I stated we need to wash clothes and that I wanted my money back. He informed no I will not get back my money and started cussing at me and informing me that I was a possible dumb ass and that I did not know how to operate the machine. I also can come up in person and we could take outside and discuss it. He is shady. Don't buy from him.

Was in the store to buy a complete set of a appliances for a rental property. Blake did a great job of explaining and making recommendations. The service guys were fantastic and delivered the units properly and with care. Highly recommend based on price and service.

I've had a very good experience. I purchased an electric stove and oven a year ago and will buy from them again!

This place was recommended to me so I checked it out. While the prices are pretty decent, the selection wasn't that good.However, when an employee approached me I realized none of the employees were wearing masks. I asked him to put one on and he said something like "No. We don't do that here." So I left. I'll pay more money for safety and respect.

I wish no stars was an option. I spent $7000 cash at this place to buy appliances for my new home. Please note they charge more to use a DEBIT CARD. I picked the appliances out and had to wait until after my home updates to pick them up. Upon arrival to pick up the appliances I noticed scratches and dents that were not on the original ones that I had picked out. I know this place is scratch and dent but the ones I originally chose had the imperfections on the sides that were going against walls (aka not showing in the home). Owner and salesmen were extremely rude and unwavering in well this is what you get attitude. I would have returned everything if not for lead times affected by covid. I will never shop here again. There are other discount stores around. I actually bought the same refrigerator from Best Buy brand new +finger print resistant for $300 less than what I paid for it here.

Went to Bargain Basement of Hickory today and what a pleasant surprise!!! They have a little bit of everything you need for the home. Tim was very helpful in assisting me with finding a blower and other stores in the area. Ms. Harris

This place is horrible, horrendous,high strung and the customer service sure could use an upgrade. Tried to buy a deep freezer paid for it in Cash waited 2 months nothing. Go to get my money back and now the owners out of town. Three days later I ask the owner a few questions and he jumps out from his desk and tells me to get the hell out. If that doesn't tell you something about this place then we have a long way to go. I will never step back in to that racist store again and suggest you think about it as well.