Artisen

This was such a great stop on our Matthews food tour! One of our friends recommended it and I was super impressed! First of all, this does NOT taste vegan. No skimping on texture, flavor or creaminess. You're allowed to sample a few before deciding so I took advantage since there was a ton of flavors and it was hard to choose! I landed on the tres leche flavor. I loved the little waffle that came with it. The gelato was fantastic. My only complaint was that the service wasn't very friendly at all. Not bad, but it could definitely be improved!There is not a ton of seating but we were able to get our group of 5 at a table comfortably and hung out to chat over our gelato for a while!

Some of the best gelato I've ever had. I love the variety of flavors they have to offer. There's surely to be something for everyone. I was shocked that it was vegan as it was perfectly creamy and delicious.

Wait was very long. There was a party of 4 infront of us and it took 20 mins for them to get their coffee and desserts. I did feel bad because it was a Saturday and one girl was working alone, but the full focus was on one party at a time even when the coffee was brewing we weren't being greeted or helped. Should have just left but stuck it out and unfortunately the flavors were nothing special. Good for people with a lot of allergies but if you are going for just taste and a good experience I wouldn't recommend

Artisen is an absolute gem of a spot located in Matthews, NC! Don't let the term Vegan intimidate you - this gelato is tasty for every palate. There are tons of flavors including blueberry cheesecake, cookie dough, brownie batter, and more! They even have a case with a variety of sorbet as well as some doggie gelato to take home for your little buddy. What a nice touch! The texture is a little different than gelato you may be accustomed to, which is expected for vegan products. The waffle cones are all gluten free but the texture is very similar to a regular waffle cone. My only negative feedback would be that the young girls working in there were not very friendly at all and didn't seem to care that it was our first time visiting. Information about the business/product and a smiling face would have been a nice touch. Customer service has really gone downhill after COVID, unfortunate really.The creative and approachable gelato flavors will keep me coming back for more.

We loved Artisen! A friend just told me about it, and we had to check it out that evening! The staff was super nice. Everything is dairy free, gluten free, nut free, and egg free, so you do not need to worry about allergies here. We were able to try a few samples before making our selection. My son and I got the chocolate chip and strawberry flavors. They were so creamy and delicious! The strawberry had chunks of strawberry in it! We will definitely be back soon!

Staff was incredibly friendly and they have such a big open shop and outdoor seating but unfortunately the gelato was quite disappointing. The texture was way off for gelato and ice cream, we tried different flavors and it wasn't worth finishing. I wanted to love it!

Decided to splurge on gelato and this place was so worth it. A great place to chill, eat delicious gelato, and talk. Staff was super friendly, the gelato was oh so yum, and the place was very clean. While we tried 4 different flavors and all were great, the orange and fig gelato was by far the favorite.

This place is a nice neighborhood gem! Close to downtown Matthews. Artisen is an all vegan gelato restaurant. Excellent tropical flavors such as sour sop, passion fruit, and more. I tried the tres leches and the Stracciatella. I enjoyed the tres leches more than the other, but both flavors are good. This a must try. Service is good. Store hours are great

I love the gelato here! So many delicious flavors (I often go for stracciatella, and most recently they had rose). The actual atmosphere of the place is fine, but I typically buy pints and take them home to enjoy. This is my go-to place when I want a sweet little treat :)

Great unique flavors fill this gelato shop- some of which are bubble gum (not unique but wow I haven't seen this flavor since childhood), chocolate/orange, and apple pie. After sampling some, I ultimately chose to stick to my more traditional craving and go with mint chip. I had a some of my husbands chocolate/orange which was tasty as well! A small cone and a small cup came to almost $11.. it's is pricey!! However, I will say this is some of the better gelato I have had recently. They allow you to sample and don't rush you. This place is vegan, but is humble about it. Decent amount of indoor and outdoor seating. My small cup came with a delicious waffle cone cookie on top.