Café L'appetito

Needed something for breakfast so opted for a sausage, egg and cheese on a bagel. Pretty hard to mess this up but the eggs were super watery, making for a pretty poor experience overall...

Unpleasant service and below average pastries make this a miss. Every time I go here in the late afternoon/early evening, the employees are either hiding in the back, hiding in a corner, or preparing to close (they close super early for a busy hospital). The place is cute, and their cookies look great, but the employees give off a negative "we're busy" vibe. Also, avoid the cannoli and rice crispy treat. They were gross.

I have a love hate relationship with this place. While the sandwiches are generally good, the service here is atrocious. The people are extremely rude, and you still have to wait in line even if you place the order in advance. They definitely don't care about customer service, and with how cramped it is in here, be ready to wait some time for your food.

Mangia mangia! This spot located on the 2nd floor of Northwestern Hospital is a nice spot to grab a sandwich and a hit of caffeine.I tried out the Italiano sub, and it gave me all the feels. From the bread which is soft yet sturdy to the meats (capicollo, salami, mortadella) and the Italian spices with the EVOO, it all comes together for a nice lunch.Check out the chai tea latte. It's a good balance between sweet and spices, and my go to whenever I'm around! Their lattes also hold their own. I made the mistake of going for a small when I should have chosen a 16 or 20 oz. Leaving you wanting for more is a good thing!

2/2/22The woman at the counter YELLED at me for taking a (plastic wrapped) cookie out of an easily accessible cookie jar on top of the dessert case.If you don't have a sign that says, "PLEASE DON'T TAKE COOKIES OUT OF JAR YOURSELF", or, "WE WILL BE GLAD TO HELP YOU WITH THE COOKIES", or even, "PLZ DON'T TOUCH COOKIE JARS", then don't yell at your customers when they do... If the jars aren't meant for customers, then take them off the counter!I've worked in stressful customer service jobs and understand that dealing with the public can often be frustrating so I go out of my way to avoid making anything difficult for store staff. This horrible woman was in need of a break and maybe a cookie herself? Won't ever go back and will make a point of telling my friends/family to avoid this place.

This is a smaller version of their main store on Huron. It doesn't have the grocery store items, but it's fine for sandwiches and cookies. Another food court place for sandwiches at Northwestern hospital is Saigon Sisters.This place seems designed to get people to leave. Service was fine, so I think the layout and paint scheme is what's so uninviting.

I really like the food at this place. I used to frequent L'appetito in Lakeview all the time. Unfortunately, it closed down. Now I go to this one located in Northwestern Hospital out of convenience. Its a block away from my job. The service is the reason I gave it two stars. The level of service is AAAAAAAAWFUL. They could care less about being there. Whenever, I order a sandwich the person NEEEEEEVER remembers what I say. They look at me dead in the eye and say..."ah huh", turn around to make my sandwiche and sure enough they will ask what I wanted. Its really sucks because Im there 4-5 days a week because when I do get my sandwiches, they are so delicious. It is just frustrating because the employees really seem like they don't even want to be there or care about customer service.

I wish I enjoyed my sandwich. I've been wanting to try this spot for a minute and sadly I was disappointed. I was expecting the breakfast sandwiches to be fresh to order. Freshly scrambled eggs, ham and bacon and then they would press the sandwich. It's not like that here. They have a case where they pre cook their sandwiches and just press it on the griddle so that it can be hot. When this happens, your sandwich is still super soggy from the eggs that have been sitting. Price wise I am glad I paid what I did, which was 5 bucks, but you can get a better breakfast sandwich at McDonalds or Starbucks. I won't be back.

Don't recommend. I only got a rainbow cookie but it was not good. Tasted like it had been frozen and then defrosted to serve during the day. There was no almond flavor AT ALL like rainbow cookies normally have. It was also lacking the jam between the lawyers. Probably will not be coming back

I just had the wateriest, most tasteless cappuccino ever, made by completely indifferent baristas. It used to be a lot better.