Bull Shooters

I had a server by the name of Kailey K. Tonight at league. I have not felt so well attended to in years anywhere I've gone. Every time I needed something, not only did she seem to just appear to ask, but it was Meer seconds to a mi ute before i had what I ordered she was so quick! If I get a choice to have her as a server again, I'm taking it! And as an added bonus...she was so gorgeous! A diamond in the rough! Thank you so much Kailey!

Incident date: August 21, 2024Timeframe: to 8.15is to 9.45 pm AZI have been to this place since 2018 and have participated in the pool competition once or twice, and that's why I have been a big fan of the staff (at least I was until this week) and always brought my friends here who were visiting from a different town. This was probably the biggest pool/billiard place with no wait time and quality tables.But, on August 21 when I arrived with my friends because one of them was celebrating his birthday, we had a completely awkward encounter with one of the staff members. The background is, we got out pool table and now we started playing as were very excited. I think we were in for 20 to 30 minutes but there was no server and some of us wanted to order some food but mainly the water first. The server who was assigned to our section walked through us 2-3 times and yet she didn't care to look at us or ask if what we wanted. At one time, when was collecting the drinks or fixing the table, a friend gently tried asking her and she said "one sec" but never came back.Finally we had to approach another server who was assigned for the competition area and then she told our server to help us. When our server finally got to us, she didn't look happy and completely in a different zone (when I say zone, yes, she was not normal). We told her what we wanted and we were still very nice to her with a smile. Towards the end, I simply said can we also get some water please, and she nodded yes. After a few minutes, she got us water bottles, I was like wth? It means that she was trying to SCAM us. When I asked when she came second time, she said when somebody orders water, they give water bottles, if I wanted regular water, I must mention water from jug, I already gave up after that moment. For the food as well, she took some time for which I was okay even if I was hungry (because there was a competition going on and I know the etiquette).During this time, one of my friends was already extremely disappointed and had to go to the main bar 2-3 times. A little background about him, he works as a manager at one of the top restaurants in prime Scottsdale area and in the restaurant industry for 11 years now. He said they never treat customers like this no matter if they are from whichever country or background.To conclude, I hate to say it but we felt racism and there is no answer for how we felt. The only reason I kept calm because there were other staff members who were extremely helpful and helping others. Our server was definitely on to something and she was not in a mood to help us in any way. When things got a little tense towards the end (verbally), I made sure to calm my friend but was very disappointed that the other friend's special day was ruined because I got them to the Bull Shooters. This was my last ever visit and when I say it, I mean it. I have been to 18 different countries in Europe, Asia, Australia, North America, and never had to face what I faced here. And this is why I am posting the detailed review because our evening was ruined by that server.If the management/owner is curious about what exactly happened, then they can check the video footage and the timeline on when the server actually came to us. But before that, how times she passed our table.

I love this place, great place to come have a drink, any drink you can think of! Tons of dart boards, pool tables, karaoke, and corn hole. Pizza was good, first time getting food here, you can't go wrong with pizza. Service is always quick, the bartenders are super nice.

The bar staff are overwhelmed and not very friendly. The karaoke staff don't know how the system works. Tonight they stated 30n min late but after a few stopped to mess screen s. No announcement.. killed the vibe

This is a huge pool hall, first time coming. Food was pretty good. Gets busy on Saturdays for sure. They even have a karaoke room next to the outdoor smoking area. Lots of tables from regulation size to small ones that take quarters. $15 bucks an hour for games. Service is kinda slow , bartenders seem like chicken without heads that's prolly cuz I went on a Saturday nite . But not a bad place for booze n balls. Lol

Excellent pool tables and the staff was friendly. Will definitely return soon. The food was also good.

I was there this past weekend for karaoke & didn't feel comfortable singing along with a few others because one of your employees walked around filming everything & everyone without permission. I do not appreciate my photos being taken or recorded without my permission. It was a big group and at first thought she was part of the group until I realized she was recording the whole night.

Absolutely inexcusable and upsetting to filter Mexican music! We weren't allowed to play multiple different Mexican artists due to filter issues on TouchTunes made by management. 5 thumbs down!

Cheap drinks, tons of pool tables + dart boards! They also provide a side room with booths, tables, and a mini stage for karaoke! Tons of fun!

Loaded Potatoe soup was the special tonight!!! Thanks Mike Bats and your team for being the best bar west of the Mississippi!!!