Brewtea House

Came here about a week ago. I ordered an all about fruit tea, a classic milk tea, and a house milk tea, all with boba. I asked to order a side of popping boba but in a separate cup so I can feed the popping bobas to my son. Before any consideration, the person assisting me immediately said, "no, we can't do that." Maybe they can't and management should look into making that change. I was willing to pay for an extra side and throw in for whatever an extra cup charge could be, but oh well. Or maybe it was the person assisting us. Whatever it was, this has never been an issue anywhere else I've gone. The experience wasn't great. The drinks were bland and the bobas were hard. Originally in the classic milk tea we asked for black tea base but they were out so we settled for green tea instead. Left my craving still to be desired. We won't be back, especially considering there is another boba spot now in the mall that is open and we will give a try to instead.

For the area you don't have much selection but definitely tastes like mall boba to me. The house milk tea isn't bad by any means but it doesn't stand out much either. The boba is cooked well but is flavorless (RIP brown sugar boba/honey boba). Small btw here really does mean small. It's not your regular size boba from other places.

Ummmm, ya. That's all the cashier said to me. She did say it several times though.the staff is quite communicative with each other.I did not buy an expensive drink at this establishment. They made it real easy to walk away. Who owns this? Maybe show up sometime.

Ordered jasmine milk tea. Flavor was good but it is very sweet, even half the sweetness would still be sweet. Borderline undrinkable

Yesterday's (1/15/2023) employees were not it. My 10 year old LOVES to get boba tea, so yesterday she asked me to stop by the mall so she could get a tea, with her own money, so I did. There were 4 people working, well 3 standing around and one girl was wiping things down, so actually just the one was working, unfortunately she wasn't the one that helped us, or this review would probably be different.Anyways, my daughter ordered a strawberry fruit tea, with strawberry boba. The girl that made it seemed irritated by idk, having to do her job. When we picked it up off the counter there was a lot of black things in the tea, my daughter was like what is that, I said it looks like mold, I turned around to ask and was told it was tea stems, um, okay, weird, never had that before. My daughter then takes a drink and says something is off, so I again turn around and tell them something is not right with the drink. The girl in the beanie offers to remake it (with an attitude and eye rolls) and I'm like that would be great, I then try to tell her that my daughter said it tasted really minty, and she said yeah well we don't even have mint here. Okay, I was just trying to let you know what the issue was. She then proceeded to talk shit to her 2 other coworkers and roll her eyes while remaking my daughters drink. Like wtf, we weren't asking for your first born, or a kidney, we were just asking for the drink we actually ordered. I'll find a different tea house to take my daughter to, I don't need a side of attitude and shit talking with my tea, I prefer scones.

Favorite is the Tigers blood drink definitely one of my favorite if I want something cold and sweet just hits the spot. Most the drinks are pretty good hope they have bubble waffles soon.

I ordered a banana strawberry smoothie and it was watery. They were not busy and I was the only customer at the time. So I am unsure how they did not make my drink out of this world. The prices were reasonable and the customer service was actually good.

This place is the best restaurant to get your Boba Smoothie. I love to get their Strawberry Coconut drink with Mango Popping Boba, Lychee Jelly, and Crystal Boba. The crystal boba is a harder texture compared to the popping boba. The popping does exactly as its name, explodes in your mouth full of flavor after collapsing into it from their large size straw. This fruity mix is AMAZING!!!!Comparing the price to other places, it is cheaper and you end up getting more for your buck in comparison to other places only providing a tiny bit of boba that layers the bottom of the drink cup. There's so many options to try in a couple of different ways. I haven't tried the tea yet since I usually only purchase their smoothies. Whenever I have a question about trying something new, each employee has been friendly to provide their opinion as well as a suggestion. One of the most helpful employees has been the darker skin girl with brunette curly hair. She's speedy with making her drinks and knows the entire menu. Despite having seen people be rude to her, she still carries herself well. Whenever I go there and it's busy, she and the rest of the staff buzz around like busy bees trying to get everyone's order out in a timely manner while keeping the kitchen clean. Someone is always doing the dishes keeping all of the equipment spotless. If you're around the South Hill Mall and visit the food court, this place is a must to go to.My only issue is that I went there at 8pm when the mall closes at 9pm and the place was already closed down with one employee left. She had mentioned that depending on how busy it is, they have to close up at 7:30pm or 8pm. This was the only time I wasn't able to get a drink from them when I went to the mall just to go here.

We have been here twice and both times the workers were not kind. No greeting no smiling. The last time we had to wait about 15 minutes for a tea and the Boba was brown and hard. We won't be back.

The mute with fishnet gloves on his arms who took our order was unfriendly. Didn't even greet us. Didn't say thank you. I could barely hear him and he could barely hear me through the plexiglass they have between us (it's summer 2022 we can get rid of the plexiglass now). I stupidly felt obligated to tip. Regret that. Drinks were good but the weirdo at the cash register was enough to make me not want to return. Hire some nicer people.