Pagliucas

It's not the same Pagliucas that we frequented years ago. The quality of the food is not on par with the past, nor the service. First the service, it was certainly friendly but inconsistent. It took some time between visits by the server to get new drinks and such.In the past, it was a good go to place for southern Italian. The previous visit, I got the Cioppino, which was disappointing. This time, I chose the pork chops with peppers and potatoes. The pork chops were thin and not browned or crusty as you would expect them. The peppers were fine and the potatoes are crispy, but it just lacked flavor. My benchmark for this is an Italian restaurant in Newark New Jersey. This wasn't even close. For an appetizer, we had the prosciutto and it was - not very generous. My daughter had the chicken with lemon parentheses (or isn't that chicken piccata?) that was generous with three chicken fillets. Sautéed well with capers on top of spaghetti. It was tasty.One of the things I look at for great restaurant execution, or not hitting the bar is the cleanliness of the restrooms. Just not where it should be. I don't know if the management or ownership changed. There wasn't a manager present overseeing or checking in with people. That's the third time we've been to the restaurant without that presence. I might be a little generous with three stars. I'm so disappointed. I used to love this restaurant , it was unpretentious with just great quality food.

Nice, cozy restaurant. We came here because a friend posted good comments about it. We came at a good time, they say us down right away. The staff is busy but attentive. Our order came out right away, and the portion are just right not to small or to large. There's a lot places in these neighborhood (little Italy, north end) to try, but I'm glad we came here. I recommend trying it.

We ate here on our trip to Boston out of process of elimination because no other restaurant could accommodate a party of seven and all restaurants were very busy in little Italy. We saw the poor reviews before entering, but had no choice as we were hungry, I will start off by saying most reviews are accurate. Nothing great about this restaurant and nothing really horrible, besides the gnats and bugs inside the restaurant. The food was just ok and nothing to talk about. The place is tiny as most places in this area but it just didn't feel clean and up kept. I would not recommend this restaurant, especially if you don't live in this area.

The food was OK. The service was OK. It was tucked off the main street (Hanover) and not very busy. There were lines at most other restaurants in the area, but maybe those places are more than just OK. I just expected more from a place that has been around a while (maybe that's the issue?) in the "famous" North End of Boston.

We visited there on Sunday night not too busy it is a very small place and loud the food was not good my fried peppers were ok . We wouldn't go back for sure .

FromThe lights hanging outside to the chaos and ambiance inside. This was an authentic little Italian family restaurant. We had fun people watching, and being in a family atmosphere. Large portions of food! Decent prices. The service was wonderful, even though very busy inside. If your looking for a quiet romantic dinner- this is not the place. But if your wanting to meet friends and catch up , or even a large group of friends!

Staff and Service:- Small restaurant with a few folks working- Service was good overall, but it was difficult to get their attention a couple times even though it wasn't loud in the restaurant Food and Drinks:- Gnocchi Sorentina: flavorful, soft, saucy, cheesy - Arrabiata Ziti: was hoping this would be spicier with the Arrabiata sauce, but it was still delicious- Meatball with ricotta: two big meatballs that we split with four people. Good flavor and the fresh ricotta added a nice touch - Margarita: flavorful with a citrus / almond flavor to itMiscellaneous:- They take reservations - we made one for 6:30pm on a Thursday, but we didn't need it. Started to get busier around 7:15pm

IMO how you're received upon entering a restaurant can set the course for the night. The hostess was not rude but she definitely was not engaging nor appeared to be interested in a light greeting chat. Her first words to me were "Hello, how many?" We told her 3 and her immediate response was "Wait." We have dined here many times in the past. Within the last year when we dined here the food was sub par. Specifically the (Lemon Chicken) was like shoe leather. I struggled to cut it much less chew and digest it. Completely dissatisfied. Fast forward roughly another year and I thought, every restaurant can have an off day so let's give it another try. To be consistent I ordered the Lemon Chicken once more. The breast meat was not as tough as last time but it wasn't juicy or tender. Another observation was that the Olive oil, served with bread prior to our meal, lacked flavor and tasted "light." The bolognese (sp?) was basically marina with ground up beef. The red sauces were also lacking flavor. The order of succession with the waitstaff and the scope of what they should do seemed off. I can appreciate other waitstaff checking in on our meals, but our waitress checked up on our level of satisfaction when our meals were almost done. She was pleasant but... The level of service was lacking in other areas as well. There were multiple times when we tried to flag down any of the weight staff and we weren't acknowledged. It bears worth mentioning that it was not crowded when we first got there and it wasn't filled to capacity when we left either. So why this dining experience (including the food) couldn't have been better stumps me. One of the gentlemen in our party seemed to almost constantly be ignored when he would put in a polite request. I would follow up his request with an "excuse me" and lifting my arm to get attention and my efforts also went unnoticed. I realize that everything has gone up which forces menu prices to rise. But I have to wonder if they're acquiring their food from a lower grade supplier. To have the same meal nearly a year apart with almost the same below standard quality is disappointing. Unfortunately, in my book 2 strikes you're out so sadly we won't be returning here again. I won't suggest other Italian Restaurants but there are several to choose from within very close proximity.

Food was good Appetizer are decent in size. Prices very reasonableService efficient and quickPlace is not very noisy

Had a reservation at 5pm along with several other parties and all of us had to wait at least an hour to be seated. The restaurant was incredibly understaffed and disorganized. Do not go here if you want water in a timely manner and breading on your chicken parm. We were neglected for 50 minutes before receiving our food and were pretty sure we got someone's leftover bread. Go literally anywhere else in the North End. Also, sauce was really salty.