Lolly's Bakery

The WORST customer service I have ever received in my life, ordered a cake for my daughter's 1st birthday and prepaid for it only to be disappointed when I went to pick it up. The writing on the cake was completely off centered, part of the decor was damaged on the front, and the bottom of the cake was polka dotted when I specifically asked for a square design. When I asked to have it fixed the girl at the bakery refused & said they do the decor in East Boston so I could go there if I wanted, when I asked her to call a manager she said she might not pick up. The excuse was that whoever checks the cake must have not checked it before it was shipped to the Lynn store...thanks for wasting my time

After ordering a delicious and beautiful cake from here for my birthday last fall, we ordered another for our engagement party this spring. Everyone loved the tres leches flavor, strawberry filling, and fun design! Although one small design element was missing, I can't wait for a reason to order another cake from here

Delicious food that's you get to choose yourself. Staff was so kind, friendly, and helpful. Highly recommend!

I was a regular at this place until I moved out of East Boston, visited a couple of weeks ago and it still is good. The bread they sell is delicious and I have fond memories of eating it with beans every Saturday. When you walk in, you smell the bread and see it on carts which give a sense of how fresh this place is. The treats they sell are also good, one I like in particular has pink frosting with sprinkles on top.

Lolly's is a neighborhood Spanish bakery. The outward appearance and interior is nothing fancy and very casual. It was clean inside and smelled wonderful! The lady inside that assisted me with my order was very pleasant and warm. They are bilingual and specialize in Spanish baked goods, breads, desserts and cakes. Pricing is budget friendly as I ordered a medium slab cake that could serve 20-30 individuals for $30. Unfortunately, they don't keep pictures of their past work or any ready to buy cakes on the premises. This was a bit frustrating as I had nothing to go off of and decided what to get on the fly. I decided to order and try them out since they've been around since 1997, the bakery smelled wonderful and the lady at the counter was so pleasant. My sister and I tried a fruit dessert made with condensed milk, vanilla and fruit. It was delicious Can't wait to try our cake!

Just popped in here for the first time last week after driving by twice a day, everyday. Lolly's pastries are self serve, and I got 2 bags of pastries for $7, and they were delicious. I don't know what any of them were but I wish I did. The girl at the register was very friendly and efficient. I will definitely be back soon!

WORST CUSTOMER SERVICE! Cake was ordered for my niece and cake did not match the design at all; cakes writing was not centered, cake design was messed up & the employee blamed it on the morning person not checking the cake when it was delivered from East Boston. Associate didn't care to fix the issue nor find an alternative to the issue. Working in customer service my entire life I do not expect such a horrible experience for someone working in the retail industry

Went in to pick up my god daughters 1st birthday cake, upon looking over the cake the writing was not centered, cake had a smudge on the front of it & over all was nothing that we asked for. The lady working the front desk when we got there had no compassion for our disappointment & at first refused to call the manager. Her only responses were I didn't do this, you can go to East Boston and see if they can fix it & the girl that was here this morning must have over looked it. The attitude and customer service of the women at the register was very poor. Couldn't tell you if the cake was good because I left without it.