Figs by Todd English

The owner of a local art gallery recommended we dine at Figs ... and as 'out-of-towners', who are we to argue with a local?It was a simply beautiful Saturday, and we sat outside. Our order, a beet salad, tomato & spinach soup and a crispy eggplant pizza were a DELISH! MY only gripes were:1. One waitress was handling all the outside tables, so attempting to get her attention was trying. To be fair, she was working her butt off, but she and the bus boy just were not enough staff to accommodate their patrons.2. I ordered a diet Coke and then a re-fill. They charge a hefty $5 for any of their sodas, which is indicated on the menu. So that's on me. But re-fills are not free! It was ANOTHER $5.When the majority of restaurants do free re-fills, and you do not offer free re-fills, either indicate it on your menu or make sure the wait staff is instructed to tell the customers that it will be another $5. To sum up, despite the delicious food offered at Figs, seeing a $10 charge on the bill for two diet Cokes left a bad taste in my mouth.

First off I can't comment on the pizza... because we never got ours. I can however comment on the service, which was among the worst I've ever received. Which is how my friend and I ended up going to the theater hungry. Let's back up: I arrive and am seated outside immediately (which was lovely) and order a glass of wine while I wait for my friend. He arrives and orders wine and we split a salad and pizza (go half and half between two types). I ask for a small substitution of ricotta for gorgonzola on the pizza. Fifteen minutes later my friend asks where his wine is... and the waitress brings him a glass of red. (He ordered a white.) He asks for the correct wine and we wait. Ten minutes later she brings the correct one and then asks me what the substitution on the pizza was again... the pizza we had ordered 25 minutes prior. This was not a good sign. Our salad comes (thank goodness we ordered a salad!) and we inhale it. At this point we have maybe 15 minutes before we need to leave to get to the show. So we check on the pizza. She says it's in the oven. We ask for the check so we can pay now. Check comes. We pay. Still no pizza. We have to leave in 5 minutes. We ask her to box it up and we'll try to eat it while we walk to the Emerson Colonial. Finally she is headed out the door with the pizza... and in the doorway drops it so it does a 180 degree flip upside down. She picks it up and brings it to us, and pauses before revealing that she dropped it. We open the box and it's completely destroyed. She looks at us and says nothing. I suggest now would be a good time to comp our wine and salad given we had been there for over an hour and never got dinner. She says she can't do that. I ask to speak to a manager. She says there isn't one on duty. We have to go. She says let me see what I can do. Five minutes later she comes back and says all she can do is take off the pizza we never got. At which point we sigh and leave. We speed walk across Boston Common, arrive with two minutes to spare, and sit through a 3 hr musical with our stomachs rumbling. Truly the worst night out I've had in Boston.

The pizza is undoubtedly delicious, the service is, eeh, I have been here three times in the last 12 months. All I want a fig and prosciutto pizza. I have ordered it each time I visit and have yet to eat one. Each time, "we're out". So, always a delicious second choice but for a place named FIGS, I would love to taste one. On this most recent visit half of the beers listed on the menu were not available and no ice was available for the warm soda. But, in the end, bagged ice got delivered. So, overall, eeh. Also, the plates on this most recent visit could have been cleaned a whole lot better.

Honestly pretty disappointing. I love watching top chef, so being near one of Todd English's restaurants was pretty exciting for me. I asked the servers if we could sit outside, and they said that we couldn't because it was reserved. After being inside for about 40 minutes, no one came, and the table was empty the entire time. The menus we were handed were also dirty. Sauce finger print stains on 2 of them. No air conditioning with an open hearth pizza was pretty miserable, and the bathrooms didn't have soap. Food was pretty good, meatballs were excellent, but the eggplant parm pizza had almost no flavor. Fig and prosciutto was good though. I'll be honest I don't think I would come back. It seems more of a tourist place rather than a staple where I would come every week. If this were restaurant wars, I'd tell Todd to pack his knives and go.

Pizza was great! Ordered spicy chicken pizza and split it with the eggplant pizza. Both were deliciously made but the eggplant pizza could've used some more toppings. They were both made to order it came out in a timely manner. I personally wasn't a big fan of the spicy broccoli appetizer. It just tasted like pickled broccoli with peppers and nothing more.

Stopped by for lunch while visiting from out of town. A very small inside space but can see them putting the pizzas in the wood fire! The patio is also very adorable. Service is ok a tad slow. Overall the pizzas we ordered were really good there were 4 of us and 2 pizzas were plenty.

Walked in for an early Sunday dinner. It wasn't too crowded so we were seated right away. The menu has a lot of different options for pizza and you can do half-and-half pizzas as well, which was good for a group with different tastes. We got the asparagus fries, which were very good and the pizza came out hot, was really crisp on the bottom and very tasty as well.

Stopped here by myself to grab a bite to eat. The service was decent, it was a slow Tuesday night so not too many tables were filled. Ordered the Crispy Eggplant Pizza and it was okay, eggplant and sauce was good, but the flour on the pizza was really caked on, it was mostly all I tasted when I would bite into it. Hoping that was just a fluke so I'm giving it a 4 stars.

Located in Beacon Hill is a fun new twist on pizza. This pizza gets cooled so hot but for a shorter duration of time to create a fluffy crispy pie. delicious types to choose from. Great place to get food on a date whether you're headed to the Commons, the Esplanade, or sight seeing Acorn St. The service was good too.

Really bad experience through Uber eats, pizza showed up two hours late and of course was ice cold. Half of our pizza was missing toppings Overall, seems like a poor operation. Many better options.