Boston News Cafe

I love this little cafe located right in Downtown Crossing!It's located at the back of Franklin Street (behind 77 Franklin) with doors on the side (Arch) and the alley. Tucked away this is a hidden treasure! Hot breakfast served until 11am. Lunch served all day. Order sandwiches or soup, or make your own salad. Choose from salad toppings like walnuts and cranberries, feta and shaved Parmesan, fresh veggies, tuna salad and chicken salad, etc... basic but with a nice flare! Popular in my office (we run down for lunch often) are chicken pesto sandwich and hummus veggie wrap. They also do catering. Order online. Delivery available of course. The ladies that work here and the family that runs the place are super friendly. You can pick up and go or there's counters along the windows in one corner of the place to sit and eat (approx 10 chairs). A bonus... they offer a few sundries types of items so you don't have to run to somewhere else if you need floss or a Kind Bar or lighter :)

I walked by here a couple times and today I decided I should give it a try since I did not bring lunch to workMy first impression was how clean the place is. The place is spacious ( there's no seats indoors to eat). The sell breakfast, sandwiches & wraps. They also have snacks like chips, fruits, candy etc. I ordered a Tuna Melt sandwich without the bacon and it was really really good! They toasted the sandwich which made the sandwich that much better. The ladies there are very kind, easy to deal with. Very quick service no lines at the time I went (2pm)I will definitely be returning whenever I don't bring lunch to work or whenever i'm in the mood for a good sandwich.

The big selling point for Boston News Cafe is that they sell Boar's Head, and the sandwiches that incorporate Boar's Head are great. But unfortunately, either the meat sits out for too long, or a lot of the other sandwiches don't use Boar's Head... regardless of the sticker they slap on the packaging.I've had their Chipotle Chicken sandwich twice, as it's one of their specialties. Unfortunately, I was underwhelmed with it both times. While the sauce was creamy, spicy, and flavorful, the chicken was dry and dull. The food comes out relatively slowly depending on what you order.I was found the layout and operation a little annoying and off-putting. There isn't any sort of semblance of a line... it's more of a crowd of people where there's some general understanding of who's been waiting longer. There's no apparent flow... you order somewhere along the long display case, then pay at an arbitrary cashier station on the other side of the store. There's no signage or lines to help you out, they just sort of assume you know what to do.The confusion is compounded by another problem: since there is no line or organization, people who have already ordered will stand around waiting in the same spot they ordered in. So when you walk in during the lunch rush, it's impossible to tell who has ordered, if it's your turn, and how to navigate through the chaos.Their business would be significantly improved by simple putting up a divider in front of the display case. This would create an organized line, people entering on one end, ordering their food, getting their food, then paying at the other.All in all, it's not a bad place. The sandwiches are decent ("A-OK", as a Yelp 3-star review will say), and it looks very clean. I come here every now and then for lunch, but never *ever* after 11:45AM. The earlier you get here, the more chance you'll avoid the hectic lunch rush.

This is one of my new favorite lunch spots. I have been a couple times now and gotten wraps both times. The Mediterranean chicken wrap is very tasty. The chicken in both wraps that I have had so far was cooked perfectly. The veggies and wraps themselves are so fresh and tasty. I had the cranberry walnut chicken salad wrap today. It was delicious and I can't wait to get it again!

Had a last minute client office lunch meeting with 16 people. Needed lunch delivered to client's office less than 24 hours from the time I was placing the order. Not only did the online ordering system work seamlessly, but they loved the sandwiches. Two people in the room literally said, "This is the best sandwich I've ever had". Great work BNC. Thanks for helping me keep up my Don Draper reputation. You'll be my go to lunch catering spot when I'm in Boston.

Wow, I walk by this place all the time and finally said "I should give this a try"I ordered a Turkey Club on toasted ciabatta and a cappuccino. Well it was one of the best I have ever eaten. Hot and with a surprise added bonus of roasted red peppers.I haven't tried the State Street location but if same group is training them then I'm sure it's a home run.Also, cappuccino was spot on.And they sell scratch tickets too.

The staff is always so nice! This is my go to spot for lunch and the food is consistently great!

Was not impressed with the breakfast at all. The eggs are pre-cooked, and I would say, they probably don't even cook them at the store, they tasted like reheated frozen egg patties.

The Women in here are rude they hate their jobs they don't make your food right if I ask for a salad I expect lettuce not everything but the lettuce if I say Politely please add one flavored pump of hazelnut don't put three I am paying for this right and the Chicken is SALTY beware

On point always, freshest food in town. Quality and quantity, great folks