Big City Chicken

I never order chicken strips for myself, but that's all the kid wants. So i find myself sampling chicken strips every now and then. These are some of the better chicken strips I've had. Do get them they are fresh crispy and surprisingly moist. It took a while to get them, but like they say... good things come to those who wait. It was a busy weekend at the navy pier, so seating took some planning.

Good product, terrible service. Unfortunately, the staff was too busy jawjacking, ignored myself and another customer for what felt like two minutes before they even acknowledged us. At that point the service was still poor. Crispy barbecue chicken sandwich was good, waffle fries were OK. If I hadn't waited til 2 in the afternoon to finally eat, I would have walked away.

I would rate it lower if it was possible. The chicken was lukewarm the fries were not hot and they were flaccid. The chicken also had a leather type texture I will never buy from this place again I spent $65 I was very disappointed and didn't have time to go to another place to pick something up to eat. My whole family was very disappointed. I will make every person I know aware that if they fly through Chicago Midway never to buy from Big City Chicken!!!!!!I had to go back to the counter because my grandson ordered Fry's with bacon and they didn't put the bacon in they were just going to throw some bacon on top of the already wilted fries and I directed them to give us some fresh fries with the bacon.

The meal is delicious. Wasn't planning on spending $17 for a chicken sandwich and fries with soda but it was delicious, fresh, crispy and spicy! I loved it! The service was subpar. The cashier should have been friendly but maybe she was hungry, overdue for a break or the music was too loud but whatever the case, I, as a customer, just want to order without having to repeat myself not twice but three times and if she was having a hard time hearing me than she should also speak up because I couldn't hear her either and had to ask another worker to check the register for me to see how much I owed. Luckily this sandwich was scrumptious. Would I come back? Yes!

Overall: Quality chicken sandwich for one of the better meals at the Pier.The good: Hands down one of the best fast food chicken sandwiches I've had (granted, I haven't had Popeye's). Thick cut of chicken that is breaded well, and comes with my favorite buffalo ranch option. The buns were great as well, and the sandwich as a whole is pretty large. The waffle fries were also a huge plus and were seasoned well. Truly one of the better options at the Pier for a quicker meal.The not-so-good: Pricey, but at least we were full and happy. Long wait time too, probably about 10 minutes (after ordering, which took another 5) during peak dinner time.Food: 9/10 Atmosphere: N/AService: 7/10

Let me preface this by saying I didn't even try their chicken lol. I was hanging around Navy Pier and looking for something to snack on. I looked at Big City Chicken's menu and ordered seasoned waffle fries with a side of cheese. So overall, taste is ok for both the fries and cheese but the fries really were just over cooked and crunchy to the point where I felt like I was eating potato chips. Not bad if they were actually chips, but not great for being fries.

Really slow service. Chicken was fine. Fries were meh.Rough showing.My 8 year old was very happy.

Not a bad place to get a snack around the navy pier. The food takes awhile to come out, so be weary if you're trying to find a quick bite to eat before a cruise or something. The chicken sandwich was good, it's quite similar to chick fil a or McDonald's chicken sandwich, but of course more pricey. The fries are really what stood out to me. They were seasoned well and super crispy. I enjoyed the amount of fries they gave as well! Overall not a bad place to get some chicken if you're hanging out at navy pier.

Absolute trash place. Chicken tenders are like sparse long nuggets with very little meat. Fries were reheated n all stuck together. Trust me, don't eat here. Hoping it'll let me leave a picture I took. So terrible.

Best chicken in Chicago! Fresh, hot and tasty. Love crispy waffle fries. Worth the wait and price. Regular diner who lives 1 block away. Neighbors discount would encourage frequent visits like some other restaurants in our neighborhood.Increase menu offerings like coleslaw, fried okra or onion rings and caramel cakes.