Valley Pizza

Where can I start about such a bigoted restaurant? First of all, my delivery time said 15-20 mins, it took about 30-35 mins for my food to arrive. When my food arrived, the Caucasian driver approached my apartment complex with fear in his eyes because African American children (all of whom are under the age of 12) were sitting on the stairs, doing nothing but playing with Barbie dolls and being kids. He refused to get out of his car, making me walk to his car to get the food I asked for on delivery, which last time I checked meant door-to-door service (and the Grubhub staff agreed with my definition of the word). Once I got my food, he forgot to give me my soda which I paid for.I called the restaurant to complain, in which the Asian owner justified the racist actions of the delivery driver. Given that this restaurant is located on the 5100 block of Park Heights, which is a majority black neighborhood (unless you count the Southern belles who come down 1 weekend in May for Preakness) and serves and delivers to the African American community which surrounds the restaurant, I think they either need to get some diversity training or shutter their doors. Needless to say, I will not be ordering from Valley Pizza again, nor I will encourage any of my friends and neighbors to spend their hard earned money supporting a business which promotes bigotry.

Horrible customer service. Apparently delivery drivers won't come into an apartment building to deliver the food you ordered to be delivered. Make it make sense. Why do I pay a delivery fee and am expected to tip when yall won't even get out of the car?!?! And the food is trash! Never again!!!!!

After 90 minutes for sandwich, I called the store for an update. Man!! What a bunch of rude folks!! No respect for the community. I cancelled the order. Never again !!!

They need to do a refreshers course on costumer service skills with the employees. I ordered from there last night, and the guy who took my order was very rude. They will never get another dime out of me again. The food was trash too.

I order from here often because I live in the area. The food is very decent , but the customer service is horrible. I had one incident where the man on the phone was super rude and disrespectful and I stopped ordering from there for a while. Recently I ordered from here and a woman answered the phone i assumed they were busy because of the overwhelmed tone In her voice. When I begin to tell her my address she cut me off and said I won't take orders from a child you have to get an adult. I'm 20 years of age and told her so. She then just repeated it multiple times before hanging up. Although my voice is childlike, it's incredibly incompetent to assume that I'm a child because of my voice and even more ignorant to hang up on me. I believe she didn't want to take my order because they were already super busy.

I will never order from this place again. I spent $70 on 4xlagre pizzas that wasn't cut and was dry 1 chicken cheesestake subs 1 shrimp chicken cheesestake with very little meat, surely wasn't 3oz. Of meat a lot of lettuces to substitute the meat a tomato that was clearly cut for salad not a sandwich & 10 of the driest mild chicken wings that taste like they left them under the heating lamp way too long and they dried out but they put the in the hot sauce thinking they will get softer. I AM VERY DISAPPOINTED IN THE $70 I SPENT TO FEED MY FAMILY..I HATE TO ORDER FROM A PLACE THAT DON'T CARE ABOUT HOW THEIR FOOD LOOK OR TASTE. NEVER AGAIN. WISH I COULD GET A REFUND AND THEY SAID IT WAS NO MANAGER AVAILABLE. BS

I order from this place way too much. I think they try take advantage because it's really nothing good to eat in the hood. When the lady answers the phone, it's cool, but when the guy answers the phone my order is always messed up. Then the old man doesn't get out the car and they try to up charge for a tip. This place is trash and they don't deserve our black dollars anymore simple as that. Kaylah's had good food and it burned down somehow. They can't keep taking our black dollars and treating us like second class citizens and we're making them rich. No more from me.

It took an hour and a half for the food to come. The person who took my order over the phone was very rude. The fries was Cold and soggy ,was charged an extra dollar for egg in salad and it was not even put inn, it was left out. And that's not all that was wrong, but I just don't feel like typing everything because it would feel as if I was writing a novel. I will not order from this place again.

First off the food is Good. But the people working there is the problem. The female who answers the phone always has a attitude! The delivery drivers won't get out of there cars! Not even in daylight! If your that scared.. Don't deliver. Just have carry out!

If I could give this place a ZERO, I would. I got a flyer in my door from them and decided to give them a try. I called and was promptly told that since my phone number came up private that I couldn't place a delivery order. I was on my cell phone, and my phone never comes up as a private number. I offered to give the woman who answered my cell number and address, and she said that I had take my number off of private. I again said that I was a new customer and wanted to try them out, and she rudely said that without my number I couldn't order I told her that she lost a potential customer after she tried to argue with me, and she said "FINE", and hung up on me. Ridiculous wench.