The Hall at Live!

I surprised my Mom with John Legend tickets for her birthday. This was my first time at this music hall... I remember coming to the casino the week that it opened, and then coming every now and then on special occasions. I never once had an opportunity to check out the music hall. After struggling with parking, we made our way into the casino and asked where the music hall was -- there are no signs for it, so I just asked someone at the security desk. I should've seen it sooner -- there was quite a line to get in, haha. As scary as it looked, it moved pretty quickly! Tickets were scanned, and we made our way inside to the main hallway with bathrooms and paths to our designated section. It was bright and stunning! There was a bar with quite the crowd, but we didn't bother checking it out. We made our way to the main hall, and I was surprised at how big it was. The seating map was indicative, but still, seeing it in person was something else. The first floor had soooo many seats, but then the higher level was massive too. We were pretty close to the stage, and it was such an experience! We could see everything, and the sound was fantastic. The only thing was the exact positioning of one of the speakers (or lights? I forgot now)... but it blocked John whenever he was sitting at the piano.All in all, it was a fantastic show and we really liked the venue. Since we were on the highest level of the garage, getting out was a pain as you can imagine. I didn't want my Mom walking extra far, but if you are up to it, I would advise just parking in the mall lot and walking over... it's not too bad. That night was particularly cold, though.

My last concert of the year! Located by Arundel Mills Mall, there's plenty of parking (and it's free!).Before entering The Hall, you have to go through the normal casino security, which was quick and easy - we simply walked through the metal detectors (no bottlenecks). We asked security how to get to The Hall and they kindly gave us directions. The Hall was easy to locate with its giant signage on the wall. Approximately 15 minutes before the show was scheduled to start (8pm showtime; doors opened at 6:30pm), there was still a long queue extending through the casino floors. Fortunately, the line moved quickly and it only took about 5 minutes to get to the front, get our tickets scanned, and get a wristband.Note: This is an AXS venue, so you have to download the AXS app to access your electronic tickets. Before purchasing tickets, the AXS website makes it clear that there is a bag policy that you must comply with to attend the concert - bags cannot be larger than a 5"x7" clutch. This was reiterated as we went through the security line to enter the concert venue.Large banners were present to get to your ticketed section. It's mostly floor seats (think theatre-style). At my event, there was also riser seating for the 400s sections. We were in Section 401 which was pretty centered with the stage! As a short person, I appreciated the elevation of the risers vs. being closer on the floor.Despite being a smaller venue, they had multiple large screens all around the venue. All of the extra screens on the side were probably unnecessary, but they were put to good use by attendees. Sound quality was good. They also had WiFi which was easy to connect to.My only complaints were that people were slow filing into the venue due to the limited entrances into The Hall - well after the show was scheduled to begin, people were still making their way to their seats. The backroom lights actually popped on a few times during the show. This seemed unintentional and was distracting from the show, but it helped the many stragglers find the way to their seats. Drink lines were also long. Food and drink purchased at the venue were allowed to be brought to your seat.Overall, The Hall is a decent venue to catch a show.

I love the new and improved hall. It is beautiful. I love the decor, lighting and acoustics. I always have a good time. I can't wait until my next show.

After seeing a few events-all with varying layouts, I would say overall it's a decent venue, but the quality of the experience is really dependent on which layout is chosen. My experiences varied between:-open standing room only- fantastic- not a bad spot to stand, great acoustics, nice lighting- very enjoyable-stadium seating-rows of 'rented seeming' connected foldable seating-very cramped, super annoying when someone on our row bounced or moved we would feel the vibrations-lots of bad view spots-less enjoyable-folded chair seating- rows and rows created in an U shape to allow for audience intimacy-achieved the goal, allowing us to interact with one another while still seated-very enjoyableConsistent easy parking only a quick walk to get inside;TIP: if you want to eat/drink do it before entering the venue because drinks/food are so overpriced once you're inside, but are reasonable at varying restaurants within the casinoStaff is always friendly & welcoming, ready to help & navigate

The venue is pretty nice. It's large-ish yet small enough that there is no bad seat. There is a bar that runs along one side of the venue. The lines do get pretty long, but as we were entering, there was an opportunity to buy drinks right there at the front and we skipped over that, but in hindsight, it would've been a good idea to get the drinks there instead of waiting in the long lines.

Nice and spacious event hall. A place anything could be hosted here. I've been to wrestling matches, musical events, bridal expos and now High School graduation. I will say each event has brought on a very different experience. The layout for graduation wasn't the best you couldn't see anything upfront. The large display monitors didn't have the best picture quality so it was difficult to identify the students. All I can say is wear flats and come super early unless you have assigned or priority seating

It definitely isn't classy, but if the show is good, you may not mind the folding chairs arranged on the floor. I didn't buy food, but the drinks were good.

Unfortunately the seating is very poor. Seats are not raised in any way so if you are vertically challenged like me, AKA short, there's no way you can see anything unless you're sitting up front

How awful. Service is the worst I have seen. Went to go to a show at Live Hall. Absolutely no signage as to how to get there. Watched four young ladies refused entry because they were under 21. Why does that matter? Because they insist you walk the floor of the casino to enter the concert hall. Not because of the show. But they can buy tickets so they are more than willing to basically steal money because the ticket office is beyond their reach. Restrict purse size with no warning on tickets. No reason why. No cooperation just rudeness from the staff, who lied about where the entrance is. Won't ever see me again. Would rate a zero. Unsafe outside because of lack of sidewalks. Seating sucks.

this venue has potential, but the sound quality for the concert was pretty amateur. The seating is terrible. The rows are way too close, if you're in the middle the whole row has to stand up and you have to squeeze between people just to get to the aisle to exit. This has to be some kind of fire code violation. I don't think I would go back to this venue again.