Pasquale's

This makes me really sad to write because my husband and I really did love their food prior to recently. Is there new management? I know there was a name change...Tonight was the icing on the cake and we will not be returning.We ordered food at 6:30 through a third party site that told us it was about an hour for delivery. Fine. About fifteen minutes later it changed to an hour and a half. Okay. Not great but stuff happens. After an hour and 40 minutes I called. Oh it's made we just don't have drivers. (Umm...) If the reviews I'm reading from tonight are true, that wasn't the case, but whatever. I hung up, asked my husband if he wanted to cancel, and he told me yes so I called to cancel and surprise my food was out for delivery!Asked to speak to a manager who told me if I hadn't wanted to wait and/or pay the delivery fee and driver tip (30% of my order) I could have just come in and picked it up myself.Anyway, we did get our food. Mine was warm (I'm honestly surprised) but my husband's was lukewarm and not appealing. I tried it, it had definitely been sitting out, the cheese had gotten weird and the sauce was cold. I don't have the energy to call again and deal with the obviously overworked staff, we just won't be getting food here again.The manager on duty asked me what she could have done differently: Call people if orders are going to be this late. Offer cancellation or credits. Stop using third party sites if it means approximate times aren't going to work. Don't blatantly lie to customers about timing and food preparation. Pause ordering if it's going to take 2 hours to get food out. And change your sauce back. Aside from being cold, husband said it was gross tasting.

This place needs to go. Terrible business occupying a premium location. The food is awful and the service is awful.

We stopped at Pasquale's on the way home after a long trip to West Virginia. We were really hungry and the serving sizes definitely satisfied our hunger. The food is surely the main focus of this place as it should be. The beefsteak sandwich was HUGE and very tasty! The gyro was so perfectly seasoned - and again it was huge! The prices are reasonable. The service was good. If you're hungry and nearby, certainly stop by.The atmosphere and dining room are NOT the reasons to come to this place. It is all about the food!

Came for dinner on a Friday. The place was nicely decorated for Christmas and our waitress was nice. That's about all the good I can share from our experience. We ordered a pizza and the crab soup special. The pizza crust and sauce were devoid of any flavor. If you opened a can of tomato sauce, smeared it on a bread-like crust, and used bulk shredded mozzarella I believe you could replicate the pizza. As for the cream of crab soup, I really struggled to find any crab and at $14 a bowl (it was a 'special' so the price was not posted); it was disappointing twice: first when I ate it, then when I got the bill. Pizza, soup, and one iced tea. With tip, $51. Never again.

ACTUAL RATING "0". Owner refuses to accept gift card I received from my children. Supposedly switched systems and says she has no way of knowing if it was used. If used, wouldnt they have taken it, or marked remaining balance if entire amount wasnt used? It has a number on it and someone's signature. She is not back until after the new year, so I asked for her to contact me asap. Employees contacted her twice within a 5 minute period while I was there. But she has yet to contact me. Not honoring a gift card issued by your business and not talking to customer directly is a very bad way to run a business and i find it reprehensible.

Went here today and ordered the 8" sub special today. My son ordered a bacon and cheese sub. No problem. I ordered BLT and they couldn't accommodate. The special said any 8" sub. The owner turned her register screen around and said they didn't have an option for that. So how did my son get a bacon sub but I couldn't get a BLT? The difference was the lettuce and tomato. Do you all not offer lettuce and tomato on any of your subs?Very disappointed. The food wasn't bad but the service was awful.

I've been going there for 7 years and it has just gone downhill. The pastas are awful with no flavor. They used to be decent. Unfortunately I will not be going here anymore... we called and the manager didn't seem to care that the food was bad

Over priced and just not good. Manager wandered around on her cell phone. Very unprofessional. We'll pass in the future and you should too.

Overpriced and distasteful pizza. Veggies not spread around and thrown disorderly on one side of pizza. Undercooked and cold. Not recommend.

I'm new to the area and was hesitant to order from here because the restaurant is a Pasquale's/Kings. I've have had horrible experiences with the Kings in Brunswick, MD. I was disappointed with my order. I ordered a medium sized 1 topping pizza and a tossed salad. First, it was some change short of $29.00. The salad was absolutely horrible. A cheap tin container packed with iceberg lettuce and the majority of the lettuce was the white heart parts. The rest of the ingredients were placed on top. A ton of sliced red onion a couple tomatoes and a scant amount of cucumber. It was missing the black olives and had 3 horrible tasting green olives on it. The pizza was okay, but certainly over priced and on the greasy side. This will be the last time that a Kings franchise gets my business. They also charge $15.00 for a veggie sub, which is a complete ripoffConsidering the small size compared to Firehouse subs. I gave it 2 stars because my order was ready on time.