Levi's Restaurant

I went to the Levi's in Mitcheville MD earlier today (during the 5 pm hour). The young man at the counter..was not attentive and it was as though I was bothering him asking questions...he is so into his phone and the loud music with profanity in the restaurant.... when, my foods was ready...he threw the hot sauce and cornbread in the bad and said "I am pissing him off" for asking him to place those items in the bag. That was enough.....I asked for the manager which is an older guy and he said he can't find no better help and he's been there a lot time. We are in a sad state when we feel we need to tolerate poor customer service from anyone. This is unfortunate! Please think twice about visiting this restaurant.

I've dined at this restaurant before and after the renovations and change in management. The previous food quality and business management team left me with more to desire. The old customer service was in desperate need of improvement just to get to industry standards. The new management team and the food quality they produce seems better, however, still leaves me wanting more in both food quality and customer service. One day I drove by and saw the inside of the restaurant seemed to be renovated, so I stopped by to give them a try during lunch. They have lunch specials which lured me in. They offer a small discount on your lunch items when you purchase with cash. As far as the food is concerned, in my opinion it is good enough to pass if you have an urge for soul food and you desire something quick, however, much of their soul food menu items could benefit from being prepared with more pride and attention to detail. Heavily sauced proteins, overly sweet candied yams, and fried proteins overly crisp are all indicative of low quality preparation and lack of attention to detail. I visited this place for their lunch specials a few times to verify their quality and I'm convinced that what they have produced is their consistency. The food quality is low and their prices reflect it, so understand you get what you pay for. I think I'll stick with the fried whiting from now on, however I will give other lunch items a try if they look appeasing in the display.NOTE: the fried whiting is delicious.

Called in an order Saturday night. Dark meat baked chicken with rice and gravy and cabbage & fried trout with mushrooms and Mac and cheese. The food didn't taste like anything at all, absolutely no flavor. The only reason I gave 2 stars was because the gravy was decent. We didn't finish our food. Literally a waste of money.

Since the new management, I visited twice and same result with the Mac and cheese very box tasting and lack of seasoning. The bbq chicken was good but greens and cabbage weren't as seasoned as before. The fried catfish was good as well. Most of the meats are cooked well but the sides need improvement. Missing the cooks of the old management.

Service here was absolutely amazing. The staff were very friendly. James was the cashier and displayed such amazing hospitality to me. The process to order was smooth and the wait was not long. The pork ribs and yams were delicious! I probably wouldn't try the Mac n cheese again. I would be back to try more next time.

The staff members are kind and attentive. The portions are huge, but some of the sides need improvement. For instance, the macaroni and cheese is not seasoned and lacked enough cheese to hold it together.

No wonder this place got 2 . This place some bullshit. Got 5 wings for $11.99 and they were nasty. Don't go here. Not worth it.

I was their on 2/22/2025, the cashier never looked at me did not give me my full order drop my receipt in bag. I use to go their a lot my that young lady has made me not wa t o come back. The food is dies not taste as good as it use to. Get a cashier that smiles and look at customers.

I called the restaurant to place an order for for Whiting on January 30th at 5:55pm. The young man that answered the phone asked me what I wanted for sides. I asked him what were the options. What he said to me was you need to go on the website, figure out what you want and call back when you're ready to order. This is absolutely disgusting customer service and he should be retrained or fired. That is not how you talk to a customer. Needless to say, I hung up and will never support this business I did a quick search and found out that Horace and Dickies is open in Glen Arden, Maryland. And while it's 15 minutes longer to drive to it, it is well worth the customer service that I received on the phone when I asked them for Whiting and what my options were for sides. I've included pictures of the meal I received from H and D.

That young man they have working the register with the locks is HORRIBLE. He walked in reeking of weed. The smell was so strong it made my nose burn. Then he turned on hard core rap music with profanity and all. I love music but that type of music is not appropriate in the workplace. And, he kept looking at his phone, his attitude is raunchy and he treats customers like they are bothering him. This place has gone WAY DOWN. Levi's officially sucks. They should've bought the old staff and cooks back.