El Ranchero

Great food. Great Service. Happy atmosphere. Checked all 3.cant beat that. John Chicken Enchiladas were outstanding!

Came in on a Saturday around 3:30pm. We were seated immediately. Our servers were all friendly. They brought us chips and salsa within 2 minutes of sitting down. Our orders came out within 15 minutes. My grandpa and I both ordered enchiladas and my grandma had the taco salad. Both plates of enchiladas were great. I had the spinach and chicken and the spinach sauce on top was super creamy and flavorful. The side of rice was also delicious. I ended up mixing the rice in with my sauce My grandpa had the crab and shrimp enchiladas with a cheese sauce. He kept raving about the sauce on his, as well. My grandma added a little hot sauce to her taco salad, but other than that said it was delicious and filling. The bathrooms were clean and stocked with soap and paper towels. The decor inside was bright and colorful. Would recommend!

Freestanding box restaurant. Nice murals on the wall. Clean. No host or hostess on duty. Great menu, with a small bar area. Service was slow but drinks perpetrated so service was fast. Nachos took a while but they provide chips and salsa while you wait.

I was craving some Mexican food and decided to stop in El Ranchero, the restaurant is very popular I was excited to taste the food here. I ordered a a well done fajita is was made just the way I ordered it, was a little bummed that they didn't offer hand made tortillas. The tortillas were stuck together and the edges were hard so I couldn't eat it with my meal. I did love the rice it had an authentic Mexican flavors. The beans tasted out of a can so I didn't enjoy them. The service was great our waiter was one of the two there so he was extremely busy servicing almost the entire restaurant. Very impressed with his rapid service. The restaurant is family friendly, super clean with lots of space.

Went to dinner with my family and I ordered the burrito jalisco but asked for no shrimp because there was an allergy at the table. We all got our food and I started eating but noticed there was shrimp in there. I let the waiter know and I waited an additional 20 minutes for it. Started eating again and it seemed fine but again there was still shrimp in there. I'm pretty sure they took it back took out the shrimp they could see and brought it out to me. What if I had to allergy?! Luckily I didn't because that could have been bad but for the manager to not even come by was absolutely ridiculous. I've worked in restaurants and you're supposed to do what you can to make the guests happy and they completely failed. Loved their food but this was now my last time here. Be careful if you have an allergy

Prices and service were good. Food was average. Decent lunch options and combos available.

The service was excellent! The food was okay. I'm Mexican, yes from Mexico! The salsa was not spicy mostly tomatoes..my daughter had tacos...nothing to write about....I had chicken fajitas, still nothing exciting and my husband had shrimp ceviche....it should have been minced shrimp ceviche with mostly tomatoes so this is a No thank you for me.

Favorite all time Mexican restaurant for both drinks and food! Always tastes amazing! Good size portions and love guacamole made table side!

My friend took me there a few times. I enjoyed their shrimp fajitas. Their chips are very good too! A nice place in Hagerstown. I've been meaning to be back soon! I definitely recommend this place.

We normally love this restaurant and the food, but had a very poor experience recently. There was a miscommunication on a take out order. We attempted to order vegetable fajitas, but instead received the Texas fajitas. We drove back to the restaurant after bringing our food home to straighten out the order (so my vegan daughter could eat dinner). After speaking with the staff and the manager, we purchased the correct order (in addition to paying for the incorrect order). What's even more disappointing than paying for two meals, was that no one from the restaurant apologized for the mistake/miscommunication/inconvenience. An apology goes a long way for customers in the service industry, regardless of who's at fault. But let's be clear...a vegan wouldn't have ordered a meat entree!