Coal Fire Pizza

I've been to Coal Fire Pizza once or twice before but was in the mood for some pizza & was in the Waugh Chapel area and decided to stop in. We were quickly seated at a table in the center of the restaurant, but we asked the busboy if we could be seated at a booth, and he was kind of enough to clean off a dirty table to accommodate us, and we really appreciated that gesture, as we have a one year old and booths tend to make it easier to control him. Lol. Unfortunately, that was the highlight of our visit. Our server - Camy - was extremely short with us, and we commented that it was odd but we weren't really bothered by it - just an observation. Our onion rings came out at a decent time and they were good. Roman(our Son) & I personally enjoyed the dipping sauce. There was a horseradish base that surprisingly wasn't too harsh or strong for him. My Wife didn't like them at all, but she's also not the biggest onion ring fan, so don't look too much into that - they weren't the best but they were far from the worst. From there, we waited. And, waited. Aaaaaaaaand waited. No food. My Wife was extremely hungry & asked if we should pay for the onion rings & leave but we decided to be patient and wait it out. What was strange was that Camy never visited our table once. Not to check on us. Not to acknowledge the wait. Not to see how our onion rings were - Nothing. My Wife just reminded me that she did stop by once, & refilled my Wife & daughters drink, so I do want to be fair, but afterwards, she disappeared again. In all that time. It was at least 45 mins til we got our meals & there was literally no service in between. What was really confusing was there weren't a lot of people in the restaurant so the wait didn't really make sense to us. I saw Camy servicing another table & noticed the way she was carrying her drink tray & having been in the restaurant industry commented to my Wife: "Ohhhhh, she's newer to serving. I can tell the way she's carrying the tray. She's overwhelmed. I feel better knowing we weren't just being neglected."I promise I had settled in my mind that I would give them 3 stars out of empathy alone. I'm not a mean guy & don't use these reviews to bash anyone's livelihood. My Pizza - Prosciutto Cipolla - was good. I added bacon to it and it paired really well with the prosciutto & sweetness of the sauce. My Wife was underwhelmed with her Chicken Parmesan. She thought it was dry and even attempted to put more tomato sauce on it, but she just didn't like it. The kiddos enjoyed their Chicken tenders. After an ok experience, I was still going to give 3 stars, until we paid the bill and left out. Camy was still really short with us, and seemed in a hurry. Upon leaving, and seeing the other side of the tiny restaurant, I noticed why. Camy and two other servers were seated on bar chairs laughing, talking and watching the big screen. I'm not going to lie, this was offensive to me because the service here was so poor. I tried to make excuses for her, and never, not even once, gave her a hard time or a dirty stare. But to see that we were neglected, and treated as if we weren't worthy of an attentive server grinds my gears because we're good people and deserve to be treated better when we're spending our hard earned money. We still didn't say anything to Camy or management bc we try to be as unproblematic as possible but I was sure I was going to give them 1 star on my Yelp review until I got up this morning and thought it through. I wish I got that busboys name but who knew he'd be the highlight of our experience. For as bad as Camy was and as much as we were underwhelmed with our experience at Coal Fire, that young man does not deserve 1 star. I wish his counterparts cared about pleasing their customers as much as he did.

Just finished a great lunch with my 2 girlfriends, and we all have been raving about how great the food was here. We had a great server who handled like 8 tables by himself until his coworker showed up for their shift. It was a little dark inside the restaurant, but it felt more of a date night ambiance than anything else. We shared a few appetizers for starters. We had the calamari, which was tangy and tasty. We also had the little bruschetta app as well, and the cheese and tomatoes just were so delicious for the spring day we were sharing together. We ordered a white pizza off the menu. Surprisingly, the pizza crust turned out to be phenomenal. It seemed under proofed, but it tasted great. It's not a thin crust, and it's not a hand tossed texture, but it was light and airy inside. We had a yummy salad with a honey mustard, nuts, and tomatoes. The last thing we split was the Italian coldcut sub, but we got onion rings instead of fries. The girls didn't enjoy the onion rings because it was more of the batter than any actual rings of onions. It was dusted with salt, which helped enhance the flavor, but I think we should have gone with the fries instead. All in all, we had a great lunch and would come back again. Jake n the girls

Usually when I get coal fire it's take out before I go into work (the crab pizza and grilled Caesar salad). But today I sat down with the kid. The staff was friendly and attentive. We ordered everything at the same time, and my drink came from the bar quickly. The butterscotch old fashioned was pretty good, but I didn't taste the butterscotch in it (my whole point of ordering it was to taste that). The wings and salad came out next. The wings were jumbo, and crispy. I really liked that. The ranch was a little watered down but the wings almost didn't even need it. The salad was just a salad. They offer a grilled romaine Caesar salad that's really good, I'll get that on the next visit. Next the star of the Evening came out. I dont eat pork anymore, so I didn't taste it but the pizza looked amazing. It was full of pepperoni and Italian sausage, the spicy pizza sauce, and thin crispy crust. My son LOVED it. It literally made me want to go back and order a pizza for myself. Lol. My ribeye was nice and cheesy, the meat wasn't dried out, and it had a nice steak flavor. It needed a little more sauce, so I saved half for when I got home, which was still good when I heated it back up (and added some more toppings & condiments...lol) . My only gripe is that most of the tables are close (it's not a big spot), so it gets a lot loud if it's packed in there. But I'm giving my overall experience a 8.5/10 I'll continue to support this establishment.

Coal Fire has to be under new management because for as long as I have been going here, I never thought that I would rate them so low. To be completely transparent this review is about the female manager on duty on 5/27/24. We ordered a pizza to go and went to pick it up. Coal Fire has always been a nice spot to go sit down and eat but not today. Checked out pizza before leaving (ALWAYS CHECK YOUR FOOD BEFORE LEAVING FOLKS!) and low and behold the pie was black! Now, Coal Fire is known for having a slight char on their pizza. That is what makes it good, but for the entire pizza to be black and burnt? No bueno. So, like any unhappy consumer, we asked to have the pie remade. You would think that the manager would say "sorry about that, we will get this fixed" right? NOT TODAY! What we got was "you should have asked for no char." Hello? Your kitchen served up a black crusted pizza and it's our fault? Now, after the exchange the pizza got remade and for it coming out like it should have the first time they get 2 stars. Coal Fire used to be spectacular. It is sad to see it take a turn for the worse.

Let me first start by saying GRACE was a great server I've never been here before pulled it up to check out menu decided to give it a try we got blanco pizza and pepperoni we got the lemon drop and coal fire drink all of that was soooooo good we got the calamari too and sent that back yuk nasty tasted old from someone's freezer however everything was worth a return visit in the future let me say again GRACE WAS AMAZING

Picked up food here before hitting a local brewery. Ordering was quick and ready. Food was ready when we arrived. Got a sausage pizza and mozzarella sticks. A solid pizza. Nothing to write home about but solid. The marinara for the mozz sticks was very tasty. Definitely leftovers. The place was busy on a Saturday evening which is good to see.

one of my favorite! great homage salad dressings. So good! love the pizza. the best! Elaina, the manager is so great. Always makes sure everyone is doing well. Love our waitress, Amanda. She always knows what we want. Love this place. We come every week.

Great food for the price point! Staff were friendly.Had the Greek salad and the Margherita pizza.

I am utterly baffled by the 3.5 star rating. This is some of the most original and delicious thin delicious pizza I have ever eaten. The signature sauce, sausage and kalamata olives pizza is my #1 favorite pizza of all time. The service is fantastic the onion rings are better than a bloomin onion, and I love a bloomin onion!Calamari is fantastic lightly fried but crispy. And on top of everything else the prices are reasonable.The ambiance is great as well. I could hang out in this place all through a rainy day or snowstorm.Give it a shot! Thats my recommendation!!!

Came in at 5pm for dinner. Servers and hosts are all sitting at the back table hanging out. No manager around. They left me at the host stand for a minute or two staring at them until one of them felt like getting up to seat me. After seating me, the host sits back down at the table and they continue their conversation. More than 5 minutes pass and another group of customers comes in. I guess this is finally enough for them, because the girl gets up first and walks into the back. Then the guys all get up, my server finally comes over to ask what we'd like the drink, the other guys disappear in the back.There is some yelling and whistling for attention from the people working in the pizza counter to the service staff. The service staff are laughing and BSing in the kitchen, but nothing is getting done. Food takes a long time to come out, refills are missed, no service staff to be found in the dining room 90% of the time. People left waiting at the front counter to get helped.I can see why this place is empty at dinner time. Food is good, but the service sucks. This place *needs* a manager to keep the service staff doing their jobs. Waiting at your table frustrated because your server wants to finish his conversation instead of asking if you need refills is really irritating.Should have sat at the bar, at least that lady was manning her post.I think we will skip this place on Friday and look for another pizza place. They are a dime a dozen. Won't really miss this place when it finally closes from going broke. No matter how good the food is, $83 just to be irritated through dinner isn't worth it. Take out is cheaper anyway.