Black Diamond Restaurant and Lounge

I was amazed by the quality of food and ambience. Loved loved the Oxtail and land chops. The suya taco appetizer was to die for. Excellent experience!!!

Ordered delivery. Suya, joloff, and chicken tacos. Only got the suya and joloff. Entire entree of chicken tacos was missing, and the receipt stapled to the bag was accurate-so this is inattention by the staff. Also wondering why sauces are a *mandatory* up-charge? That is petty. As for the food, the joloff was nothing wonderful - although the $4.50 up-charge of oxtail gravy made it average tasting. The suya was overcooked to the point of being burnt and very dry. There were no peppers as advertised...only onions to accompany. And the $3.00 up-charge for hot pepper sauce was a tiny plastic cup of hot sauce. What could be a great establishment was a disappointment. Lastly, I tried to call the restaurant to advise of the missing entree, but the phone numbers listed on both the website and also on Yelp are disconnected. That's shady. After reading other reviews that were negative I wonder why owner/manager has no feedback?I wanted to be able to recommend, but I do not.

Black Diamond....First let me start with....Stop, I repeat STOP requesting $20 deposits....immediately! For what!? Because we paid the $20 deposit last Sunday 7/14 and arrived on time for our 12:00PM reservation just to be seated in silence while waiting 15 minutes just for drink order and did not receive our food until 1:05PM. Sooo y'all pressing for $20 just to have your customers wait a hour for service not making sense to me. This establishment needs a bit of work because holding customers accountable to show up for their reservation when your staff need to be held accountable to make it to work on time to prepare the food for your paying customers. Their chef did not walk in UNTIL 12:45PM. Secondly, it's literally a shame this establishment is ran so poorly because food is, BOMB....minus them waffles. We did not walk out because we were personally aiming to ONLY support small Black Businesses that weekend but how can people support if you lacking on staff, service and manager even being present to run spot....But shout out to Renee for having to serve the only three tables of people solo, and shout out to the people at those other two tables also for having to sit around even longer than our hour wait for their food. Sooo, it's a pass for me right now for visiting again....that $55 Diamond Platter does not out weight the lack of customer service for me.

When entering the establishment, the aesthetic and ambiance was very inviting. There weren't too many people dining during that hour, however we had a little bit of a wait before a server came over to us. When she made it over to us, she was very attentive and hospitable. I reviewed the cocktail menu first and ordered the strawberry margarita, but I had them substitute the tequila with Don Julio reposado, which I thoroughly enjoyed. Not too sweet or strong. The food menu is pretty compact but had diverse choices of food. I ordered the crab egg rolls, which were fried perfectly with a Thai chili sauce that complemented it well. I wasn't too hungry we split the Rasta Pasta with/Shrimp. While the dish was flavorful, it had a lot of oil/grease that settled on the bottom of the bowl-not allowing us to really savor the seasonings as much as we could have. Overall, I feel like this is a great place to visit likely for brunch or the activities they host upstairs in their lounge. I wouldn't be opposed to going back to sample their weekend brunch menu.

All I can say is they trying, but there's certain things that are truly unprofessional as a restaurant.Today me and a couple of friends decided to surprise my friend celebrating his 30th birthday. Our waitress Renee was nice and friendly and matched the energy meant for a birthday party. We all ordered our drinks as we waited for our friend to come. Renee is a great bartender I heard no complaints from anyone concerning their drinksThings started to turn once we got our food. We were a party of ten so we ordered a lot of things. The issue I have is that this establishment hired TikTok influencers to promote and encourage people to come but the food you get compared to what you see doesn't add up. We ordered chicken and waffles and the chicken was not consistent some was cooked better than others. Also the restaurant said they misplaced their syrup so ate It with honey instead. Another issue was the seafood omelette. This is something that is promoted on their website as a brunch item. The manager came and said they don't know how to make It. But when we ask do you have crab meat they said yes. Then we were told that they went to the store to actually buy crab meat. By that time my friend didn't want It and It was scrambled. Our concerns definitely made Renee stressed and I felt bad for her because she truly tried her best to make sure we had a good time. Maybe brunch shouldn't be an option

Terrible service, it took more than 1 hour to get our food, you would think the food would be hot but no it was cold and the food was very bland. The music was soo loud the waitress couldn't even hear our orders and put the wrong orders in. The one star is for the decorations only!

I went there for dinner. The waiter offered us water & then didn't bring it for at least another 30 mins & we had to flag someone down to remind them that we hadn't been given water. I ordered a drink & it took about an hour and a half to get the drink. Other tables who were seated after us got cocktails before we got ours. It seemed like the waiter was doing everything by himself! He was the one refilling water, making the drinks, bringing out the food, and clearing the table once plates were finished. They need more staff assisting the waiter! They were not busy when we arrived so I am unsure of why the service was so slow. It's also annoying when one person at the table has finished their food and another person has not even received their food yet! Ultimately I was there for 4 hours because the service was so slow. If you needed something you had to ask for it multiple times. The food was fine, but nothing to write home about but do not go there if you are in a rush.

It's very nice inside with the paintings and furniture. Came for a birthday dinner, and I will say the food is good. But charging $15 for a margarita in a plastic water cup is wild. The french fries are really good, that I will say and the Pineapple Jerk wings definitely had authentic jerk seasoning/marinade. Our server was really nice, but it seemed she was most likely the bartender as well and she needed more help - but, she was very professional and friendly (younger woman, light-skin with glasses & 2 puffs).

Wonderful experience we loved the food, ambiance and service. Drinks on point! We won a gift certificate @chimaeats but had more because we were having such a great time. Will our server and manager were wonderful! We will definitely be back. Go....you won't be disappointed

So we have been here multiple times and never had any complaints, the lamb, the oxtail and grits everything is always delicious. The drinks are strong, and delicious. For what you get the price is good. The chef always comes out and talks to us ,and the other staff are always attentive and pleasant. The restaurant is clean and has a good vibe, great for a date, family meal, or hanging with the girls.