Benny's Restaurant

Picked up my food(lunch) on 8/9/18 and got half way through my meal when I come across a BIG ROACH actually fried into the batter of my General Tso Chicken. When I called to let them know and for them to bring me my refund the nasty guy that answered the phone said he would not bring me a refund but he actually told me I needed to COME IN AND GET ANOTHER meal. After leaving work to go retrieve my refund the were BEYOND NASTY and RUDE and had the nerve to act like it was NOT A PROBLEM and I was overeating. I will be calling the Health Department to make a complaint ASAP!!!!

Not really much to report. I was in the mood for something ratchet so I pulled up to this little spot. First things first, it used to be a proper hole in the wall called Hunan Delight. Wadnt nuttin delightful about it back in those days. It is now Benny's II. Same Chinese carry-out focus but major (and much appreciated) renovations! You may now "dine in" and they've upgraded the 13" tube TV to a 13" flat screen *Cue the Jeffersons theme song* for diners to crowd around and so the chick taking orders can get her daily Family Feud fix sans rabbit ear mayhem.I ordered the fish sub (which Hunan D. did very well) with fries and an order of steamed dumplings (which Hunan D. didn't do so well). The sub was...meh. I wouldn't get it again. The dumplings were basic. I'd get the dumplings again if I was in need of a ratchet fix but the search for decent Chinese continues.

Some of these reviews are really confusing, but here's our experience: We ordered food for pick up. We realized quickly upon arrival that we had actually called the wrong Bennys--whoops! They took our order and had it done in ten minutes. They have a running deal where if you pick up your food you get free egg rolls with orders over $15 (I think) in value. Everything we got was great -- and we didn't even have to ask about getting the 'free' egg roll. Their dumplings are PERFECT, nice and doughy, and their rangoons are spot on. A solid Chinese take out place. We'll be back for sure.

The food from here was disgusting. For starter's I ordered the spareribs (4), a steak and cheese egg roll, and a small shrimp fried rice with egg. My food arrived an hour and some after I ordered it. It arrived cold, the baby shrimp in the fried rice was mushy and dry. The rice was dry, the ribs had no sauce and the egg roll had a bad after taste. If I could give no stars I would. Waste of time and money.

The egg roll was okay. The fried rice I would give a 6 out of 10. The orange beef was awful there was so much orange peel in it that almost every piece was extremely bitter. This is the worst Chinese food I've ever had.

The little old woman behind the counter dropkicked my 2 year old when they asked for fries and yelled "THIS IS NOT FAST FOOD!".And the ambiance was terrible

This place has really bad customer service. Our delivery was quoted at 30-35 minutes. After an hour and 10 minutes, we call to cancel, but is informed that the driver "just left", so we accepted the food thinking it would still be hot and edible. WRONG! All the food is warm, at best, fries are soggy, and the drinks are also warm. They promised to come back to get the food and refund my payment. They never arrived. And didn't answer my followup call (caller id). I will no longer order from Benny's, which is sad considering they are our go-to Chinese spot, especially during large family gatherings.