Altos De Jalisco

My new favorite Mexican restaurant!! Best I've had some my trip to Dallas last year! Ambiance is classy. Service is attentive and friendly. They are clearly proud of their business!But the food is the real highlight! Yes they have the traditional fair of burritos, tacos, enchiladas, etc. But they also have some really creative and unique dishes too! I decided to try their chicken and spinach enchiladas which is covered in a spinach sauce, cream and crumbled cheese, served with rice. WOW! At first it just jumps out at you with its bright green sauce! First bite and it was delicious! The chicken was tender, the flavors of chicken, cream, spinach was a perfect blend of flavors. My fiancé for the enchilada verdes which included a deliciously seasoned chicken (did I detect a hint of cinnamon?) wrapped in a corn tortilla and topped with a nice green salsa verdes a perfect blend of flavors and textures. Especially nice is that both are available in slightly smaller portions in their lunch menu. I could smell wonderful hints of aromas coming from someone nearby having grilled fajitas that I will have to try next time. Yessir, the other outstanding reviews for this restaurant are for real. This place is a keeper!

**Check your bank/card statement**I know when I see a long review I lose interest, but please stay with me. I am a TripAdvisor user and this restaurant is not on that platform. Explaining my lack of reviews.We stopped in around 1pm on Saturday Feb. 1. There were 6/8 other tables. Not busy and plenty of staff.We were seated immediately. And waited about 15 minutes for the waitress to take our drink order. We were ready and ordered food as well. Food was good.The service was horrible. We had to flag her down for to go boxes. Again for the check. Never had a drink refill. They were not busy. I gave her a 15% tip. $6.27 on a 41.25 bill. My credit card statement reflected a $10.00 tip. That's 24%Tuesday morning I went to the restaurant and spoke to the assistant manager. She confirmed that my signed receipt reflected my intended tip. She also confirmed that a $10 tip was entered into the computer. She was very apologetic. Called the manager, who told her to refund the difference. HA HA. Nope, sorry I'm not even tipping 15% now. She was very apologetic and gave me a $10 bill. I don't know what personnel decisions will be made. I was lucky to have the receipt balled up in my purse. Buyer beware. This is scary to have someone fraudulently take advantage of customers. Attached you'll find my receipt and credit card charge.

We came first came here about 6 weeks ago and have now been back three times. It is SO good! Everything I've had has been delicious. The chips are warm which is always a nice touch. Salsa has good flavor. We have also ordered the Mixed Dip which is queso with their ground beef taco meat and pico. Delicious!For my meal this time, I had the Pollo Chipotle which again, so good! The chicken is grilled first and then put in the chipotle cream sauce. It is so flavorful and juicy with just the right amount of spice to the sauce. The rice had good flavor and I got the grilled vegetables (broccoli and zucchini) which is something I've not seen before at a Mexican restaurant. They were cooked perfectly (not mush) and had good flavor. I love having that as a healthier option as a side dish and that it's yummy!I always accompany my Mexican restaurant meals with a crunchy hard beef taco minus lettuce. I like having that crunch but I don't want just tacos as my meal. However, I could probably do that here because their ground beef is so flavorful! Love it. My husband actually ordered beef soft tacos for his meal this time and love them too. This is my second time ordering the pollo chipotle as well as the hubs second time getting the beef tacos. On another visit, we had pollo relleno and a mixed burrito (I forget the name). Both were good. The burrito was epically huge. The husband's only complaint about the burrito was the lettuce was inside which he was expecting it to be outside which he would've preferred. No biggie though. The pollo relleno was good, but not as good as the pollo chipotle which is why I got that again this time! Ambiance is super nice. This is the oldpizzeria UNO's and while some details of that restaurant remain (the industrial circular vents on the ceiling in part of the dining room), but the rest of it is new furniture and decor. Very warm and inviting. Plus, the chairs are super comfortable too. Service has been good as well. We've been seated immediately all times we've come. The waitresses we've had have all been very sweet, even with a slight language barrier. Only ding I'd give for service is we've had to ask for drink refills, but all in all, service is good. Seriously, try this place out, I don't think you'll be disappointed. And if you do, please leave a review because the one other review thus far has given them an unjustly low rating, imo. It's a new restaurant and we know Hagerstown is chock full of Mexican places, and I would've even said we didn't need another one. But I'm glad we got this one as there are unique touches to their menu that I really like that sets Altos de Jalisco apart from the run of the mill Mexican joint. 4.5 , but since Yelp doesn't give us that option, I'm rounding up.

The food is delicious! The salsa is the best I've ever tried! They are still getting their act together (as they've only been open 2 months) as far as meal consistency and presentation go but the potential for greatness is there! Prices are good, too! Check them out!

Great food and great service! Many delicious options to choose from! Highly recommend!

Was excited to learn a new non-chain restaurant was opening so was looking forward to dinning here. My oldest child and I dined in on a weekend night. We were greeted upon entry and immediately seated. Our order: quesadilla appetizer - can not rate . was ordered to go and left the box behind. But the inside was pulled chicken with a very small amount of melted white cheese. chicken chimichanga - oddly enough looked just like the inside of the quesadilla only rolled . Bland . No taste. White cheese sauce had a good taste but there was very little and instead of being placed on top of the chimichanga, it was on the plate and the chimichanga was sat on top of the sauce. Refried beans - out of the can. Salsa verde enchiladas - too saltyRice - too salty Guacamole- Vibrant color and tasted fresh. - one for the fast seating and the other for the gauc.If you're in the mood for Mexican give it a try for something different. But if you're like my family you'll end up back at El Rachero or Los Amigos

How nice to find this new Mexican spot that is much more than the standard, typical fare. I was impressed by the atmosphere, service, and especially the quality and flavor of the FOOD! Delicioso! We tried the margaritas, shrimp tacos, and enchiladas - all amazing. The house salsa has a chipotle flavor that is excellent as well. Highly recommend!

food looks and tastes amazing. Service was great. the ambiance/ inside is great. i recommend this place too all

Let me start off by saying that I have been to every Mexican restaurant in Hagerstown and Frederick and Altos De Jalisco is miles above all the others. The chips are made fresh as is obvious by their taste texture and warmth. The salsa is flavorful. I loved the chips and salsa so much I was filling up on them lol. Then let's talk about the ribeye steak meal!!! Oh my god was it good!!! So tasty and filling. My daughters had both the fish tacos and the beef tacos and my wife had the chicken quesadillas which she raved about. I tasted all of their meals and they all had unique flavor. I will add that the service was very good and the meals were delivered piping hot and quick. The restaurant is quiet and enjoyable. I live in the area and will be going back and recommend anyone that hasn't tried this restaurant to do so.

After passing this restaurant numerous times, my wife and I decided to give it a try.As we walked in, there is a waiting area with seating for when the restaurant is very busy.We waited less than five minutes before we were seated. The dining area is spacious, clean and very well lit. There are beautiful woven baskets on the light fixtures.Most of the tables seat an avaverage of four people. There is a bar in the rear of the restaurant. They serve beer, wines and mixed drinks. We decided not to have any appetizers.For our main dishes, I had the shrimp and pineapple over rice. My wife had the chicken chimichanga. Both dishes were excellent. The shrimp and chicken were cooked perfectly.Our server was friendly and attentive.Prices averaged about $30 per person.The parking lot offered plenty of parking.The only minor complaint I have, is that the acoustics were not the best therefore it was very loud wwhiling having dinner.However, I easily recommend this restaurant.