Michelle L.
Aug 31, 2020
Costumer service was friendly and thoroughly communicated availability for service and the cost. Followed up after to be sure everything was good. Plan to use them again for the winter heater service and then again with spring A/C.
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Sarah L.
Jul 29, 2021
My AC went out in the middle of the night. I called Yates first thing in the morning and left them a message. They called me back within 30 minutes. They were able to fit me in the same day. They were actually at my house an hour later. Two hours later the guys had fixed my AC and my house was starting to cool down again! I am so thankful for their help!!! Thank you Yates for saving the day!!
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A C.
Jul 3, 2018
Friendly and Professional. Very easy to get an appointment, but unfortunately they don't offer financial options.
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David G.
Mar 3, 2025
We recently worked directly with Randy with Yates. He completed diagnostic assessment and serviced our heaters. He was exceptional and clear in the way he communicated. He was prompt and professional with each aspect of the work. We are confident in the work he completed and we highly recommend Randy with Yates air conditioning.
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B C.
Jul 16, 2021
Very impressed with Randy Yates and his company. He just replaced a 28 year old, 4 ton split AC/ Heater unit for us. He takes pride in his work. He is very reliable and efficient. We got other quotes but went with Randy when he went above and beyond. He was able to get our old unit running long enough to replace it. We definitely recommend him.
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Janet H.
Nov 9, 2020
I have a few rentals and the Yates team always fit me into there schedule quickly. Always quality work and friendly. Can't go wrong
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Mark P.
Apr 27, 2018
I went to school with Debbie Yates since kinder. I won't say how long ago that was. The Yates always fixed my parents air. They could not say enough kind things about them. My air went out, I called, and dog gone, he was on my roof within hours. I was at work. He called me, told me the issue, I asked when he could fix it, he said right now. My air was working when I got home. Fair price, great service! USE THEM!
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Nancy M.
Aug 23, 2017
We had no air conditioning with our larger unit and a very small amount of cool air coming out of a smaller unit. Having several pets to worry about they came the day after I called, even though they were very busy. After assessing the problem in a short amount of time they were able to fix both air conditioning units quickly. We were very pleased with their service and have called them for heater problems several years ago. They fixed that problem also very quickly. We will definitely call them again if any more problems show up. We will also be using them to service our heating and air conditioners in the near future, to fix any problems before they get bigger.
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Mark E.
Jul 25, 2019
We had Randy replace a 5 ton unit in June. Randy and his team are as good as it gets. I'm astonished by how much work he is able to accomplish in a day considering how many appointments/deliveries/inspections he has to juggle. He was extremely committed and communicative throughout the whole process, letting me know all the details of the installation of both the compressor and forced air unit. The project was done much more quickly than I possibly could've imagined at a terrific price. I've been extremely happy with the new system ever since. I can't possibly recommend Yates Air enough.
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Delaney S.
Jun 27, 2019
Can't say enough good things about this company! I've only used them for about a year so far but have had to call a hand full of times due to the age of my AC unit and the care it needs. Debi is always so nice over the phone, they squeeze me in even when they are busy (always have been out same day or next day), and they are always professional, honest, and knowledgeable when they come out. Randy knows his stuff! Also, I found it so thoughtful they will put their elderly customers first when it comes to those unit breakdowns. I highly recommend them!
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