Vic's Bimmer Shop

I have a 1997 BMW 328i. I've owned it for eight years. Out here in the Antelope Valley, it gets scorching hot and hot weather days are coming. The air conditioning has never worked as well as I thought it should. Last year, when I moved to this area, I really suffered while driving. I took the car into Vic's for diagnosis and repairThe problem? This cabin air filter. Had I known there was such a thing, I would have had it replaced years ago. My guess is it was never replaced. Filthy, huh? All that gunk blocked the air flow. Everything else in the a/c system is operating correctly (a bit surprising, given the car's age). The air blows like a monster now, like three times more volume. I'm ready for summer. This is an honest shop. A dishonest shop would have been able to claim there were other problems, things that would be expected in an old car. Thank you, Vic & Company!

2014 BMW X5 S35i.My X5 computer warning light indicated the engine was not running optimally(running rough).I took it to Vic's Bimmer Shop in July 2023. BMW Owner's BEWARE!My previous experience was acceptable with a valve cover gasket replacement ($800ish).Vic's diagnosis ($175) result was I needed motor replacement ($22,000 used).I found a less expensive used motor on eBay but I was at the $14,000 replacement cost.2014 BMW X5 S35i with 236,000 miles.I parked my X5 for 5 months and found a shop that replaced 2 spark plugs and 2 coil packs for just over $400 (November 2023).BMW Owner's BEWARE of this shop and always get a second opinion.Just my opinion...

You never tried to reach me. But you will never sell it. I have the pink slip. I also have a LEXUS RX 350 AND a new MB S550. :) Life rewards.

This is the best and most honest BMW shop in the AVI been coming here for 2 years now and they never disappointed me. Customer service is the best. They take the time to explain everything to you so you can understand also leaves you with the best options on things to fix now and things that can wait truly a blessing to have this much honesty not out to just take your money!!

I have recently been there with a 2009 mini cooper and you failed miserably on everything, I was there 4 years ago with a BMW M6 and It was a great experience I hope this clears things up but I would advise that anyone deciding where to take their car especially a mini cooper should not take it to your place

This place is awesome there very nice. They make sure to pen point the problem so you don't have to pay more money then what u should. I recommend if u have a bmw this is the place to go. Thank you so much for your service.

Had a great first experience, so I of course came back in for another service. They actually broke one of my engine covers which is just neglectful. Will not come back here.

Usually take my car to the dealership but was running late for work and needed coolant. Since it's a BMW shop I assumed they would have BMW coolant, asked them if they had the green coolant (HT-12 used on 2019 models and up) they said yes so I made the purchase just for the young dude in the front to bring me blue coolant. Why would I ask for green coolant and you bring out blue and mix 2 types of coolants like cmon man. I let him know I need the green coolant like the dealership puts in and he proceeds to say they get they're stuff from the dealership as well and that's the coolant they use for all cars so I asked for a refund. If your a bmw shop you should know about HT-12 and should train your guys to know this basic info. The lady in the front was nice though

Vic's did really excellent work on my 2013 328i. Had had hit a pothole on CA 58 (sorry excuse for a state highway), which caused my power steering to fail and tripped multiple other warning lights. Vic's accurately diagnosed the problem as a destroyed wiring harness and gave me a heads-up that there could be other complications if it had shorted when it was impacted, which turned out not to have been the case. They replaced the right front suspension control arm as requested, and diagnosed a rattle in my exhaust system which they fixed for FREE! Great communication, accurate diagnoses, identified other things that I might want to fix but DID NOT PRESSURE, and delivered on schedule. The overall experience was great. Will definitely be coming back whenever I need Bimmer work.

Good day to all you Beemer fanatics!:-) Day 1: I took my 2013 750LI to Vic's to get my 100K servicing done,which I thought would be simple, easy, and painless, due to it just being servicing. I was told to drop the car off at 9 a.m.,and that it would be ready before closing, which for Vic's is 5p.m. Being the punctual person that I am, I showed up 30 minutes early just to be safe and courteous. When I arrived, to my surprise and dismay, the car was in the maintenance stall with only part of the servicing completed and still on the lift. Of course I was taken aback by this, due to what was conveyed to me by Amelia and the receptionist. Here I stand, thinking that my car is going to be ready, and it wasn't even close! Amelia comes out to talk to me about the delay stating: "He's not going to be done today. Come by tomorrow about the same time, and it'll be ready. At this point, I politely asked about the bill, at which time Amelia and the receptionist has two totally different quotes!I say to them both,"here's what I was quoted a few days ago($960)." At this point, I just said " it's late, we'll discuss it tomorrow." Next, I was asked-"Do you have a way to get home?" At this point I'm "shaking my head" going really?! Then she offers up a rental car from Enterprise, which was an experience of its own. Day 2: Vic's calls me with an "Up" around 1p.m. to say that "I need a brake service and flush, which was $150," which I agreed to get done. Then I was called again a few hours later with some other issues which I declined. I called around 4 p.m. to ensure things were going as planned, which they stated that we were good for the 5 p.m. pick up. I arrive at 4:30p.m.,and the car is sitting out front looking like it had just went through a dirt car wash, which I wasn't expecting, since my friend had so highly recommended them(due to his car being detailed after he picked it up from Vic's!). I was in shock at the way my car was left open and filthy as if I wasn't paying for a service at a PREMIUM price. Also, there were a few items that weren't installed and just left sitting under the hood. I have photos, but don't know how to load them. If I could give them a "0" rating I would. Oh,the final bill ended up being almost $1200. If you're looking for a reputable place to take your Beemer, Vic's ain't the place!These are all the "Facts!"