Jared A.
Jul 11, 2024
Nothing but great service. Asked if my oil change could go 5k instead of the 3k that it states on the sticker. Check the oil and looked fine. They checked all my other fluids and air up my tires all free of charge. The assistant manager was professional and helpful through and through
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Ladon N.
Apr 2, 2022
The guys there are thorough and prompt, although My vehicle isn't a ferrari or Lamborghini, for a full synthetic oil change I was expecting anywhere from $75 to $125 range; I added a replacement cabin & air filter then let's say $150 to $160 tops reasonably considering they're stock, universal standard parts*nothing special in particular i.e. K&N or even spectre... total damage was $200+ouch!
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Brian S.
Aug 30, 2021
They were very friendly and did a great job! They let me know what was going on with my vehicle.
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Kelsea Z.
May 29, 2021
Got my oil changed and the next day my oil was leaking. I brought my vehicle back in and was informed the drain plug should have been changed and wasn't. The assistant manager, Eddie, did a great job explaining everything and fixing the problem. This however was a major inconvenience as I was traveling out of town that day. I had paid $95 for the oil change and wasn't offered any compensation on that despite asking. The service recovery skills of the manager, Juan, were very poor and he made me feel like I was stupid. I will not go back to a Valvoline for this type of service at this price point and do not recommend to anyone else.
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Osvaldo M.
May 31, 2021
They sold me a liquid at $19.99 that costs $5 dollars in the auto zone store. It's okay to charge something extra but not 4 times the price
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Terri P.
Sep 7, 2020
I take my automobile as well as my daughter's to this specific location. The wait time is minimal if at all. The service is excellent. The attendants are professional and courteous. Today I took my car in because I thought my tire pressure was low. They immediately checked the tires. They ask if they can do anything else. All is well! I recommend this location to all.
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Peter A.
Jul 5, 2019
I don't usually have great things to say about drive through oil changers, but the guys here today were quick, professional, and not pushy about extra services. Thanks Adrian & Carlos! I'll be back!
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Jai ..
Jan 30, 2019
We had been coming to Zylestra Oil Change for years and trusted their services. We came for an oil change in December, which happened to be around the time of new ownership and employees. They were able to complete the oil change, but after telling us they had the fuel additive for diesel, then they told us they had ordered it and it would arrive in a couple days if we wanted to come back. Clearly, they were still getting settled with all the changes. We left a bit disappointed.
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Rhonda E.
Jul 10, 2019
This is such a great friendly knowledgeable place. I got there got right in. Took about 10 min tops. They topped all my fluids checked things changed my oil and I was out if there. Got to stay in my car. ID recommend this place to anyone. And ill definitely go there next time
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Irene P.
May 10, 2019
This place is new to Visalia and I got my oil change there today for the first time and it was really good. The staff was super professional and efficient. TheCrew member Adrian was super helpful and made my visit very comfortable. He is a great employee and knows a lot of information that helped me with my oil change. It was very affordable as well. I definitely will be back again .
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