Nut fell off on passenger side upper control arm
Bolt loose on driver side upper control arm
Zip tire beauty ring
Derwin F.
Aug 2, 2024
Do not take your car for work here. They installed an icon suspension on my truck. I started to hear rattling. After looking I found nut missing on the passenger side top control arm & bolt almost out to the point to it falling out, loose nut on the other driver side top control arm. Took it back to get fixed. I still had some weird small rattle when going over bumps & alinement was not right.This time they were upset & just kept saying that my truck was custom & I had to deal with this. After going back & forth they put it on the rack to do alinement again. I went under my truck to look at things up close & noticed where the small rattle was coming from, now 2 missing bolts on the rear break line retainer clips. After they finished with the alinement they said this is to icon specs & when I drove off the car drove like shit, pulls to the right bad.
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Jennifer J.
Jul 16, 2020
What I really appreciate about this place is they don't go out of their way to "find" something extra that's wrong. I got a groupon for brakes and when they discovered I didn't need brakes they just let me know!! Thanks so much!
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Donna C.
May 12, 2015
Used Tire Empire Twice and twice been disappointed. My bad for returning to them. First time I had Alignment done with in 3 months had to replace tires do to wearing on inside not real sure if alignment was ever done because I left truck, and they called said truck was ready to pick up. Second time I had tire rotation done on a Saturday. Waited for truck to be done. Got home and later went out to wash and notice front right tire beauty ring was ZIP TIED onto wheel because the clips had been broken. (Closed @ 2) REALLY the could have just handed me the beauty ring and said broken clips. Called Tyler on Monday morning he apologized but did nothing about it. I think complaint went in one ear and out the other. Beauty Ring cost me $98.00 Never Again! I'm Done.
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Ryan S.
Nov 20, 2018
Excellent customer service and great work. I've been coming here for years bringing my cars for lowering, shocks, rims, tires and a general service when needed. Eric and his team take care of me and my family!
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Rick S.
Feb 4, 2025
Shit work. Took my ( inner plastic)wheel well cover off for the job and half assed putting it back on. Zip ties and the screws they didn't lose. Surprised no duct tape.
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Dani H.
Jan 18, 2024
Awesome honest shop. I took my car in thinking it needed front and rear breaks. They told me my front breaks were good and replaced my rear breaks.. Super honest business. I will continue to do business with them..
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Tim M.
Sep 15, 2022
I had a horrible experience with this shop. They're probably fine if your newer vehicle needs tires. DO NOT take anything custom or classic there. They'll damage it and make you pay for it.
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Derrick L.
Nov 20, 2020
This place is a joke, they refused to change out tires on my new 2020 rzr. I already had the wheels off the rzr. There explanation was they have changed and don't mess with that kinda stuff. The guy was rude about it, I would never recommend anyone to waste there time going there.
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Vincent L.
Jun 22, 2020
They were able to patch my tire, price was good. Service was excellent. Restrooms are clean.
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Juan G.
Dec 10, 2020
Went in to get a tire fixed had a bolt in it just needed a path job guy up front said can't do it. I said I have a bolt in tire can you check it he said if it went through WHAT YOU WANT ME TO DO? Really bad service was able to make it to BigO on Gosford and in 5 minutes tire was fixed. Really bad customer service for the person in the office
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