TIME 2 GRUB

Swindlers! Do not eat here! The one star and not recommended reviews are right!Now granted, I am hormonal and 6mo pregnant so I make an effort to go with grace into potentially upsetting situations and at the end of the day grubhub refunded us and bad experiences just happen from time to time. But hell all the damn way to the MF nah, can I not warn people away from this place...they double charged us $140 for an incomplete and inedible order that took almost two hours to get. DO NOT UNDER ANY CIRCUMSTANCE EAT HERE, YOU ARE BETTER OFF AT A GAS STATION. Save your money. Options to consider instead: -A Costco hot dog ($1.50 w/ a drink vs $71 no drink) -Develop the ability to photosynthesize. -A well preserved cigarette on the sidewalk.-Gift a meal from this place to an enemy. I know the wait I'm in for with soulfood and I don't mind paying what's asked. I could go in about how I placed my order at 4:45 and did not walk out with my food until 6:30 because there was only one cook with mask hanging down, or how my order was still so incomplete that I was chased down to be handed lukewarm green beans and when I got home not one order had cornbread, or how the jambalaya was just tomato marinara weirdness and everything was blander than that Taylor Swift cover of Earth Wind & Fire, or how I saw store bought pies in their tins thrown on the stove. But what really matters is that I feel the need to at least got to the BBB site because this establishment is either disorganized to the point of reckless billing or just straight up thieving money. They should be ashamed to represent our community in ANY professional capacity. I selected the option to pay in cash through the app, but I didn't know it charged our cc from the grubhub account immediately. So when I arrived, I went to pay and the man pulled up my order and read it off exactly. Had to change the order because they were out of what I selected in app, so with the total change, I pay $70+ with a $100 and he's short change and promises to give me my $4 later. Wasn't a problem...until it was 6:00 and I still have no food or change and the man asks ME what one of the meals I ordered was. Um sir? Is it not on the ticket??? All that was on the 11th. Cut to today, theres a grubhub charge posted as of the 13th. I figured yelp glitched with grubhub somehow, because I selected cash and had to pay when went so I called grubhub. Grubhub refunded me immediately because it turns out even though I selected cash it charged my cc immediately and came through to the restaurant as PAID. This man went through my whole order and everything on a PAID TICKET and let me hand over cash. I even asked grubhub if the order would have come to them paid because of my selecting cash and she said YES, IT STILL WOULD HAVE SHOWN PAID. $140?! And I didn't even get the cornbread?!?! Never in my whole black like have I experienced blasphemy to this extent. What are yall a bank? I was so hot by the time I left I didn't even remember my $4. That's a dollar away from $5! It's a pandemic, people getting thrown to the streets and yall wanna scam people?! The desperation. Don't have a business you can't afford to manage properly, honestly. it was a hard day, my pregnant self was laying concrete and I just wanted to treat my family to some good food. I was so emotional about this at first I didnt want to post in anger. But today having to be refunded after finding out they knew I already paid was it. No one has time for these kind of shenanigans.

WILL NOT EAT HERE AGAIN! SO MANY 1-STARS --- SHOULD HAVE READ THE REVIEWS BEFORE EATIN HERE!! Here's a picture of the entire plate. I called them as soon as I got to the car and they offered to give a complementary plate on Tuesday (they are closed on Mondays). NO THANK YOU. I might request my money back from my bank. I will take then back the entire plate on Tuesday.Ordered the fried chicken, green beans and red beans and rice. $13.99. Could not identify the individual chicken pieces, the red/bean and rice was spoiled (could smell it was "sour" when I opened the container), the green beans was soggy. I am a local REALTOR and host meetings - was trying this location to see if they would be a good spot to cater or order to go for our luncheons.NEVER AGAIN!

Food is amazing portions is just right get my money worth every time I visit best food in the av hands down

Once i seen there was a soul food spot in Lancaster I knew i had to go. First the owner is nice..over the phone and in person. Like she's appreciative of the business you are giving her. To be honest i came here 2 days in a row! First day i ordered the smothered chicken with rice, yams, mac n cheese and greens. The smothered chicken could use more gravy but i was juicy. You get 2 pieces. The yams were good and the mac n cheese was cheesy. The greens were cool after hot sauce is added. The only issue I have is the cornbread is so small. But its most and good.The second day i ordered the catfish nuggets ( i usually don't just get anyones cause a lot of people don't know how to cook catfish...if its not cooked right its slimy)But this place...omg! Seasoned perfectly and cooked perfectly. This place is definitely in my rotation! You have to check it out.

I love this place and the people's that work there my girl TANYA thank you went hang out with my girls tonight my husband run in there last minute just as they was closing and she hooked him up a meal for dinner thank you just know we love the food

Today was the 2nd time trying this establishment with the hubby & grandkids My order was plates of fried fish ,fried pork chops and smothered short ribs greens, potato salad ,mac n cheese Green beans kids chicken strips (didn't have )greens beans were sitting rt on counter in large can we order about 12:40pm got food around 2:30pm it wasn't crowded so not sure why it took so long at least 2 of the men working there kept leaving the kitchen, I didn't like we waited over an hour ,my granddaughter chicken & fries weren't on the ticket after asking where's the missing plate .I was asked to wait another 8 mins and it would be ready ,we couldn't wait more time ,I of the men offered to cook the kids chicken plate at no charge I declined and let them know I wouldn't visit again and they need to do better have food ready ,no mash potatoes, nothing else ready to choose from. I was very disappointed the food was salty, fish was hard ,potatoes were under cooked & hard in potato salad ,the greens weren't good Why is it that most of the business in Lancaster over charging and food nothing to brag about ,I just wish People would do better

The food was terrible, I'm not one to comment, but this food was out of line. The servers should be ashamed for serving this to any one. I'm thinking with ordering when it first opened that it would be fresh and hot. The sides were old probably reheated from day or two before. The chops way too over seasoned. So disappointing. I give people a couple times to prove them selves but epic fail. Not to mention didn't give us our drink. Sorry not sorry!!

Service could be better by Getting food out on time and fresher food would be a start.

I ordered delivery from this restaurant. The food was spoiled. The sweet potato pie was gray. It was so old string beans and potatoes, old barbecue chicken.? Shake and bake BBQ awful

I really tried. I tried ordering food yesterday for delivery. Waited over 2 hours and called maybe 10 times or more. NO ONE PICKED UP. Then when someone finally called me back, they said that some random person picked up my food an hour prior when it showed in the app that my delivery driver was still there. Today, I decided to try again. What a horrible mistake. Food was late again. The driver got there on time to pick up the order only to be told that they were just starting on the food. When the food got here, 30 minutes after it was supposed to have already been delivered, I can't eat any of it. The beans is burnt and way too salty, the meat is like rubber and salty too, the potato salad is somehow sweet and salty at the same time. The gravy from the meat is also salty. I just can't. What a disappointment. There are not a lot of soulfood places in Lancaster and my Belizean heart really wanted some. Guess it's just not meant to be. I can't even say I liked the kool-aid