The Placery - At The Hyatt

Very disappointing service. We were a table of 6 and shown to sit at the bar/lounge area where the small tables were inadequate, so we put two tables together ourselves. Even though we were the only table for some time, the service staff kept disappearing into the back. Went without refills of water and didn't get an opportunity to order a 2nd round of drinks because no one was there.Food came scattered. A few of us served while others waited 10 minutes and share plate items didnt come until everyone had finished their meals. Although the food was cooked well, the menu is lacking and doesnt offer anything that you can't get anywhere else in Delano: Pizza, Burgers, Tacos, sandwiches. Was hoping this would be a nice place to take friends and family who come to visit. Doubtful.

Didn't have whiskey or rum when I asked for Jack and Coke. Staff was rude and unhelpful.

The staff is very attentive and the bar is enough fun to invite friends out for a drink...friendly environment and the hotel is immaculate....Highly recommend A+++

First and foremost, this has probably been the worst service at the hotel bar I've ever had at a hotel and that's coming from a guy that travels 48 weeks out of the year for work. The rooms themselves were great, my issue was with the bar. I'm supposed to be here for a few weeks for work but I will be going to the Marriott from here on while I'm in the area.My wife joined me this week for the travel, we decided to check the bar and restaurant out since we were both wanting to try it out. Our first order was their chocolate old fashion (regular od fashion with only chocolate bitters) and know creek. Bartender informed me they didn't have know creek and I made it 2 of the chocolate old fashions.When we got the drinks, it was basically makers mark with a splash of chocolate bitters over ice. I'm a bourbon fan and she made both those "old fashion drinks" in under a minute and they tasted like whiskey on the rocks. Wife hated it and I took her drink. I then ordered for her Titos and cranberry. Bartender said they were out of titos and she settled for Grey goose and cranberry. It was measured properly and very red, so can't complain but come on, you're going to charge us for Grey goose since you're out of titos but can't give it an extra splash? We looked at the menu and ordered the chicken Ceasars with NO chicken (there's a reason I'm making it clear that I said "no chicken") for the wife since shes vegetarian and I ordered their sampler platter. Bartender informed me that their fryer was broken and said I can order burgers and sandwiches, so I settled for chicken and bacon sandwich. A few minutes go by and the Bartender then said that they were out of lettuce and only had arugula salad. My wife then asked for the tomato soup since shes vegetarian and we were then told that the soup is no longer available and that it hasn't been removed from menus. So my wife settles for the arugula salad without chicken and a side cheese pizza. After bringing our food out, it was served in to go plates. I had chips for my side since the fries couldn't be made do to the fryer not working and my wife git her pizza and her chicken Ceasar arugula only salad....with chicken in it. So luckily she could pick the chicken out and we tried topnotch let it ruin our night.While eating, the Bartender was talking with a coworker who was off work and they were talking about how they hate customers who do this and who do that, very unprofessional since we weren't the only ones at the bar that night. During this time I asked for 2 waters and she brought out the 2 waters but didn't take my first empty old fashion glass or my wife's empty cranberry and vodka glass. She didn't even ask if we wanted another one.So we get the bill, $77.94 for the microwaved food, wrong order, bad drinks, etc. Terrible and has now made me cancel my booking for the remaining 2 weeks I'm here.

Very relaxing. Food was Staff very helpful. Quiet peaceful nice meal.Saw posting on yelp and went to check it out.