Basket of old extension cords for the space heater. Oh, and that's a mini fridge on the floor.
Family suite
Downstairs room with sewage coming up from tub and toilet
Up stairs
No room cleaning service for the room in 2 days.
Another room with sewage
The trip hazard stairs to the pizza parlor
Human waste of floors in bath over flowing onto room carpet
Hallway sewage flood
Flooded sewage room with mold from sewage waste flood
interior
outside
interior
Dessert Poutine
All the yummy I we ordered.
interior
outside
Borken shower head.
Mari R.
Jul 19, 2021
Stayed here for the weekend July 2021 The restaurant was closedMy family and Booked the whole place a couple of the rooms toilet wasn't working so that was annoying you had a flashlight 10 times to even get the toilet paper down. We called to see if they could fix us and they never got back to us.The AC works great the shower was fine the bed was comfortable great views a lot of parking.They only had towels and soap conditioner lotion and a razor available. Nothing else.They didn't have lights for when you were walking down the stairs it was really dark.They have some patio sitting downstairs which was nice.Super close to a café a breakfast place and the Springville Ranch
Read More
Andy R.
Dec 31, 2018
Just had the New Years Eve special.Rib Eye and King Crab with wine at $49.99 per person.Hannah was our server. She was sweet and was doing the best she could. It seemed like she was just hired as she was forgetting basic things. That tells me they just threw here in the deep end and said swim. The crab was spot on but the rib-eye was about 1/2" thick and came out well done when we ordered medium. We had to send it back. Come to find out, someone actually got our order as that's what the waitress said. It was at least 20min between our salad and our main course arriving. How do you cook a 1/2" steak well done? It takes like 5 minutes to cook a 1/2" steak to medium.We want to like this place but it's not what it was in the 80's and 90's.
Read More
Greg T.
Jun 30, 2019
The Springville Inn is a charming place to stay in a small rural town on Hwy 190. We're told that the Inn has gone through several owners the last few years. The present owners seem to be doing something right. The staff were friendly and helpful. Our check in was easy and quick. We had a nice comfy room at the back of the property away from the road. It was quiet and a good size. There was a small fridge in the room.There is a large bar and restaurant on the ground floor.
Read More
Gabby P.
Mar 25, 2022
We made reservations a year ago and got the room for like $260 for 2 days. They never charged my card. The time came and they charged me almost $400 for two days. When we tried talking to manager he was stubborn saying it was a busy weekend. Well yah it was my daughter's wedding. We brought all the business that weekend. TV didn't work, toilet didn't work, half the room didn't have electricity and the exhaust to the bathroom didn't work so all the room got steamy and hot! Management said they would have a music and they stay open late on the weekend! Lies no band and the bar was closed by 11pm. Rent a house Airbnb it's cheaper, comfortable and it has everything you need.
Read More
Dara R.
Nov 3, 2019
Came in with a girlfriend the weekend before Halloween to have a drink on our way up to Camp Nelson for a Halloween party. The bartender was a sweetheart, and the drinks were well made. We couldn't stay long so we decided to stop in on Sunday morning on our way back down for brunch. We had the mimosa special, and split some nachos, and French onion soup. The nachos were delicious! Especially the homemade guacamole! I couldn't stop eating it. The French onion soup was not good at all. It was cold and the cheese was gummy instead of melted. I could go back just for the nachos, mimosas, and lovely service.
Read More
Steven S.
Jul 20, 2017
Best Poutine and French Onion soup! This is a review about Franks the new restaurant in the Inn, by the new owners of the Inn.We were driving through town and I'm a little of a snub when it comes to food and trying to find decent Poutine is tough, not too mention French onion soup. But the kids were hungry and I'm always willing to give something new a try. WOW!! was I glad I did.Just check out the menu for all the goodness. We had the Philly (don't scoff, I wanted some meat) Poutine and it was so good. They bring in ingredients from Canada so the cheese curd was perfect in and melted just right in brown gravy over just the right cut and crisp fries! Then I had the Kobe Beef Meatballs appetizer, in a just not to sweat, but tangy red sauce. The owner had offered to make me a Kobe Beef burger off menu as I was asking about burgers, but this was good as I wanted to taste more. The onion soup I just have to say, I alway try to order one as I love it and usually disappointed, but again as I said above the best I have ever gotten. The kids had ribs which were cooked great and had a choice of sauce, we went with Jack Daniels BBQ and it was tasty. I had a salad that was huge to go with it all. To finish for dessert they had a Dessert Poutine, which was made of funnel cake fries topped with chocolate and mini marshmallows! Like a s'more's poutine. I think I would love that tossed in light butter and sprinkled with cinnamon sugar, or with Nutella and banana's as well.If you are even close to the area it's worth some more time to come eat here. Price is a little above what you would pay for a quick highway meal by a buck or two, but the portions size and taste is beyond worth it, as much as the fun wall paintings in the hall and the comic book art in the bathrooms. The hotel was bought a little bit ago by an amazing Canadian family, at least that is what I gleamed in our visit. The wife then opened this AMAZING restaurant inside that has a small bar and a up stairs for live music and bigger bar. We didn't stay in the hotel as we were driving through but it looked nice, and if it's run like the restaurant is then has to be good.
Read More
Joann C.
Dec 8, 2019
Just went there for an early dinner with my husband and mother-in-law. My husband was disappointed that they got rid of the antique red chandeliers. They got rid of the landmark stagecoach. The service staff were gossiping loudly...we were the only people in the restaurant other than one other patron. Like I said, the dining room wasn't busy yet our waitress seemed to lag. What was she doing? Service should have been impeccable if they wanted a generous tip. I never ceases to amaze me the lack of excellence. ***On a positive note, the coleslaw was excellent and the burger with fries was great.
Read More
Holly P.
Nov 16, 2024
I booked the Springville Inn a year ago for a wedding in November 2024, choosing what I thought would be the second-largest family suite for four people. Unfortunately, when we arrived, I was pretty disappointed. The room turned out to be just a regular-sized hotel room with a full bed and a day bed/trundle combo instead of a couch.The place felt really shabby overall. The windows were single-pane, and instead of central heating, there was only a small space heater and a tangled mess of old extension cords. Plus, the beds squeaked loudly with every little movement, which made it hard for anyone to get a good night's sleep.To make matters worse, we were told that room service didn't start until 1:30 PM. However, when we returned to our room after the wedding, we found it hadn't been serviced at all. It was frustrating, especially since we were looking forward to a little refresh after the long day.The bathroom wasn't great either. The shower head was hanging off the wall, and for a room meant to sleep four, we were given just two towels. I had to call a couple of times for more towels and finally got the odd suggestion to grab towels from the room next door, which felt pretty unprofessional.Getting to the nearby pizza place was another challenge. We had to walk down a set of stairs that were covered in discarded kitchen equipment--a definite trip hazard.For $650 for two nights, I can't recommend the Springville Inn. There are definitely better places to stay that would offer a more comfortable experience.
Read More
Jeanine M.
Aug 17, 2021
DO NOT STAY AT THIS HOTEL!! It's Disgusting. Toilets don't flush, bug invested rooms with bugs that bite all night, breakers pop leaving you without electricity, ceiling fans do not work. The keypad doors do not work leaving you stranded. There is not any management on site nor do they pick up when you call. No phone service unless u have AT&T. There was a major sewage explosion in all of the downstairs rooms. Completely flooded with sewage waste . All of the hallways flooded with human waste. All the hotel did was let the rooms air out and vacuumed the carpets. Unable to sit outside on the patio because the mosquitos are so bad from the ongoing plumbing problems. The hotel is toxic, dirty with management that has absolutely no clue how to run a business. See below pics of sewage in the hotel.
Read More
Rubi J.
Feb 25, 2022
Honestly, we tried to give them the benefit of the doubt but we should have listened to the reviews. DO NOT STAY HERE. I would not trust sleeping in those beds nor touching anything. It smells like something died in there and it made me gag just being in there with that smell. We literally left within being in there for 20 mins. The person whom communicated with us about the room is no help whatsoever. I really wish I could give it 0 stars because they truly do not deserve one. Per the hotel employee "everything is running as designed" therefore they won't fix anything. I wish I could have taken photos but at the moment I was more worried about getting out of there and finding another place to stay. Just please do not stay here, you will be very disappointed.
Read More