Speed A Way Smog

My family members vehicle was damaged during a smog and no insurance information turned over for claim. Refusal to accept responsibility . They voided a $800 repair voucher by saying the vehicle did not pass smog and not telling him until the end that their tech drew damaged the vehicle by failing to put it into park before releasing it. My family member was told to settle for $500 cash out of insurance however the damage exceeded this amount. He then filed a claim thru his auto insurance and have yet to receive deductible refund due this repair shops unprofessional business practices. The manager Richard has promised several times to submit the insurance info and the owner Rusty is very unprofessional and rude, they damaged a vehicle and have not turned over the insurance information, NEXT step will be small claims court. Do not trust this shop to have your best interest or care about their customers experience. They'd rather haggle over a $250 insurance deductible. My family member who is out of a vehicle and home has to suffer because they refuse to do the right thing.

Very quick, very friendly. Comfortable and large waiting room with tv and magazines. Smog was 68.50 total on 3/23/2023.

very fast and friendly. They were very attentive and did their very best to get my smog check done quickly and have me back on the road.

I took my car for a recheck and smog repair and they were very nice said they would keep the car 4 days but actually, only kept it 3 days called me and said it was done explained everything to me and handed me all the paperwork I highly recommend them the people were nice great service and not over priced

Dianne is nice, but it's almost nociably fake. I would not go here agaian, but I am also not welcomed back. The reason being is because, i was upset that she didn't explain the total balance of almost 700 dollars to me for the repairs, and for the smog to pass. She exspected me to sign first, befor discussing the paperwork. I'm telling you; right when i walked in, she was nice and asked how i was doing a couple of times and i replied "Not bad". Then she reached for the paperwork and said my car was good to go and all i had to do was sign.... i asked her to exsplain why the balance was that much and what all did they do. She told me she had already explained to me what they had to do to the car over the phone...'which was not the case, i was told over the phone that is was a valve that needed to be replaced. I told them i would talk to them more about it with them in person... and regardless, anyone who is signing any paper work, needs to be explained and not just be told to sign here and there befor seeing the amount or anything! I have to add that, yes they help me get set up with a program that paid for the repairs and smog and they used the hole amount that I qualified for. but i did not like how dianne was. she also was rude to me on the phone when i called to talk about how i was confused that my car passed the Engine smog at a different smog shop the day befor, and the reason why it failed there was because the fuel tank was temperd with! and Mitch at SpeedA way Smog, looked at it and tested my car and failed the engine but told me the fuel tank was fine..... when i told her my concerns and thoughts, she Immediately told me straight forward over the phone "well do you not want us to work on your car!" i was shocked and kindly said of corse i need my car fixed i just wanted to talk about the issue..! anyways yes my car is fixed and passed with a certificate, so i'm happy about that! but that's how my experience went.

Got immediate service when i walked in with no appointment. Guys were friendly and professional

I highly recommend this shop. They are extremely professional and affordable. I have a motorhome for which shops charge extra but they don't. I didn't get anybody's name because I was in and out so quickly. This is my new go to place for smog checks

Best service ever, good quality work, very honest people better yet affordable, if you're not getting your smog done here you're missing out.

Fast service at a good price. The people who work the front desk are very professional and personable. Recommended.

My family uses Speed A Way Smog for all our vehicles, including a 30 year-old pick up. The folks at Speed A Way are professional, helpful, and efficient. I recommend them to anyone in need of a smog check.