Miranda L.
Jun 27, 2020
Sorry to have to leave a terrible review, but terrible service here! We used them for a couple church signs in 2015 and since then we would need a sign made here and there and never could get good costumer service! Recently, I called to get a large church sign made. These guys already have our church logo so figured they would be the best and quickest, WRONG. They said they would email me a proof for a sign, NEVER received it. I guess they didn't need our money? I ended up going somewhere else and paid $1,000 for our sign. So that's 1k southwest signs missed out on. We will not be switching back here.Found a new sign company that has GREAT costumer service, FAST response time, and they actually want our Business... looking for a sign company? Don't waste your time here.. sorry.
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James H.
Feb 25, 2020
Southwest signs is owned by a raging douchebag, ordered and PAID IN FULL FOR A SIGN last week so I could have it done today and now they say they can't do it. They have zero customer service skills unless you're a big company. Zero communication skills, lies to the customer and when I called to complain the owner himself made nothing but excuses and did not take ownership of the problem, he wanted to do it when he felt like doing it and not at the time promised to me. Then when things weren't going his way he decided to insult me and as a full grown adult decided to hang up on me. This business is ran very poorly if you're an individual and not a big company. I DO NOT recommend this business to anyone, the entire process has been ridiculous and unpleasant.
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Jerry M.
May 22, 2020
After another company said they had"double booked" and couldn't make a sign, southwest signs was very understanding and willing to help! The staff stayed late and made our sign we needed and had it ready to pick up by the next morning! Staff was very friendly, helpful and the quality of the sign is one that will last for many years! Very good experience and definitely recommend!!!
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Eric N.
Oct 30, 2012
These guys have been doing my shirts for a little over a year and have done an exceptional job at a VERY competitive price. I do my own artwork and design, so that is a non factor. They work quickly. professionally and are priced right. Give them a try, you'll like them.
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Ashley C.
Jan 14, 2017
Best place in town! The staff is always friendly and very helpful! They fixed our neon sign and printed our shirts. It's nice to be able to call one place that can do that!
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Christian C.
Feb 7, 2011
Worst place to go, had a horrible experience all four times, owners are unable to communicate design work with clients, and not willing to work with you. Their a lets get it in, done, and get paid kind of shop. Tried to order something, took over a month to get a quote and found out later that I could save almost a third if i ordered it myself. Ordered 9 hats and everyone was like a fifth grader sewed it! Do NOT waste your time or your money here. Now I have to pay again for screen print set up and embroidered set up fees at a new shop!!!
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Aaron S.
Apr 29, 2019
We ordered shirts in an youth large and received them in adult large. We tried to exchange them but they literally lied outright and tried to justify it with some bogus excuse. Ridiculous. No ethics here. We were warned by other parents about this place, but didn't think anything of it. I wish I had listened and I will continue to discourage other parents from ever shopping with them.
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Sks S.
Oct 16, 2018
The Worst Service Level Commitments and Attitude , I don't Know How in 21st Century those business are still active . There are no business etiquette's , No Commitments , No Attitude To Serve Even You Pay the Price . There are better things to do in life your business practice is such a Time Waste .
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John K.
Feb 3, 2017
I was told Item would be. $2500. When I drove over 300 miles to pick it up Price changed to $4000.00. SAD SAD BUSINESS PRACTICE
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Jessie F.
Aug 26, 2012
I absolutely LOVE this place! I have had nothing but great experiences with the staff at SWS, and the recreation center I work for does business with them regularly, The work is always of very high quality and I have always received my orders in a timely fashion, sometimes my order is ready even before the estimated date they gave me AND they deliver when I need them too!
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