Sol y Luna

What a great experience! This place is so nice-beautiful tablecloths and napkins and fun talavera plates-the food was amazing and the lunch special prices were very reasonable-our waiter Roonie took great care of us-this place is definitely one of the nicest places in town-highly recommend giving them a try!

Poor customer service9 of us ladies went there to celebrate a bday.. Our waitress was unprofessional and made us feel unwelcome. We had experienced the worst customer service ever, we had to leave before we even ordered anything! The waitress was super rude just because we asked her kindly to add a chair because someone that was coming from out of town was able to make it last minute. She right away raised her voice saying this table was only for 9 she can't add any more chairs bc that'll block the way, she didn't offer any solutions or alternatives, she didn't sound like she cares to help, when we asked ok what do we do she said let me ask the manager. She left and didn't come back to us just to let us know what's going on she was helping her other tables we felt ignored bc we were waiting for a response at least! Another employee was walking by we stopped him to ask to speak to a manager our waitress yeld to him from far away speaking in Spanish, shook her head telling him not to help us! And she told us I'm busy when I finish I'll come to you.. really?! Why didn't she tell us that from the beginning and say I'll be right with you or something more professional. Right there we had to speak to a manager, our problem wasn't that we couldn't add a chair it became the way we were treated. Finally the manager came she wasn't so friendly either she said yes I gave the instructions not to add a chair.. and she said there's a bigger table that might become available soon. I said we're not arguing the rules and we'd fallow your instructions but that wasn't the way to speak to your customers she should've acknowledge us better and let us know that she'll at least try to help, But she didn't. The manager and the waitress started out talking to us aggressively from the beginning like if were fighting or breaking the rules, that wasn't the case, we were just asking kindly. We didn't feel respected nor welcomed.We didn't feel comfortable to stay and go on with that kind of service. We had to walk out.

Well I am not sure why I missed this place until Friday when I ordered food for my office lunch . I got so excited I went there again on Saturday night lol we really liked the ambiance the food and the customer service there . Some may think the prices are little high but hey you pay what you get right . Chicken and shrimp fajita and shrimp taco was great and my mango margarita was the best . Love it . If you are not there try it you will love it . My guarantee

We always have a great experience at SYL. The staff is very friendly and attentive. We love it there. It was my son's birthday and this restaurant was his choice, when he could have gone anywhere. We really like the decor. You feel as if you're in a Mexican restaurant but it is classy and feels special. This is great place for a date as well as a large family dinner. The food is always amazing. The salsa has to be one of the best in Bakersfield. I ordered the shrimp relleno. Chicken mole was also ordered. They make their own mole and you can tell. There was also a steak dinner that was devoured. You really can't go wrong with anything off their menu. The drinks were strong and tasty! I appreciate a good margarita. Generous size glasses. You won't be disappointed. Enjoy!

We really enjoy the fast and attentive service from Josue every time we come here. We tend to be late diners, so we love that the place isn't packed and isn't loud or bustling. The food is delicious and portions are big enough for two.

I'm just not a fan. I like fun decor, comfortable seats, and good food. I want to relax and indulge. This is not the place for that. It looks very nice and fancy, so for people wanting the upscale experience this is perfect. The higher prices matched that experience as well as but not the food. The food was average at best. Like cafeteria food. And it was the same food you get from any Mexican restaurant, just not as good and more expensive. There didn't appear to be any unique offering. To add to the experience, our server had an air of superiority that was very off-putting. Not friendly and not helpful. It was very hard to get refills or more chips and salsa. The restaurant itself was cold. Any every time someone opened the door, most of the restaurant got blasted with freezing cold air. I saw people at other tables getting annoyed with it too. Like for the love of all that is good and holy, shut the door!!!I absolutely hate doing low stars on businesses. I just really did not enjoy this and for me it's a 1 star. But there were plenty of people there that seemed to dig the boujee experience, but I do not. Especially when the food doesn't match up.

I'm rating the food instead of the overall experience. If I included the excellent service and how nice the owner was, then I would give it a five stars. However, I don't think people are coming here for fine ding and excellent service. They want good Mexican cuisine. This is where it failed. Why offer a ribeye steak when you can offer a steak fajita? I was so disappointed in the steak. At least grill it or something. I think it was just cooked on a pan because the temperature wasn't right and the fatty ribeye wasn't charred. It wasn't very good. However their homemade salsa is to die for! So amazingly good! I would definitely come back there just to see their chips and salsa and drink their margaritas.

When I have a hankering for mole, this is where I go. I mean they have other great dishes and don't forget the tortillas are always freshly made! But the mole... I mean how can it be so rich, spicy and layered with flavors? Obviously they make it in house, nothing tasting that good comes from a jar. I mean maybe you don't like mole, but have you tried this one? It's one mind-changing mole... I know people who decided they actually like mole after trying this one. Okay so the service is ALWAYS superb, the chips and salsa are really good and there's an extensive drink menu. It's a place to go for a nice dinner, date or special event. But it's also a place that beckons me on a Tuesday evening, when I just stop in, sit in the bar and order dinner. If you haven't tried it, you simply must, and try the mole.

Visited this place yesterday! The drinks were great and selective dishes that were ordered were good others were too overpriced for the amount of food given! I would go back just for the drinks!! Our sever which was a female ... I wish they had name tags so management can pay more attention to focusing on them was a ZERa stars!!!!!She had no customer service all of her words were forced out of her mouth!! If places like these are going to hire people with zero customer service experience how do they expect for ppl to return you ...you are already taking a chance on the food and it's not cheap here , you are giving your money to bad service NO THANKS had I not reserved for a large party and the restaurant auto tipping service. I definitely would have not given the amount of tip given to her.

Missing food.Terrible service.No table for anniversary party reservation.Ordered a Mexican Black bean and corn salad. The salad was brought to the table with only a lettuce, onion, tomatoes, and chicken. Literally nothing else on it.I first noticed there were no black beans and notified the waiter. The wait came back and told me they ran out of black beans, they could bring me pinto beans instead. I accepted. I then noticed there was no corn or any type of Mexican cheese which would be typical on a black bean and corn Mexican salad, so I notified the waiter, he said they ran out of corn too but they brought me cheese. I asked the waiter if they could waive the meal since we didn't get nearly at all what we asked for. He said he couldn't but he would go ask the manager, he quickly returned and said he wouldn't be able to waive it period. I then said, may I speak to your manager, because it's obvious the order was not what I ordered, he went back to request the manager, but the manager would not come out. He said that they could refund the plate if I returned the plate to them, this was not acceptable to me since everyone had already received there meals and we had been there for nearly an hour already.Very unfortunate experience since it was my parents 40 year anniversary and I had recommended the location. I will not be coming back, and I will let everyone know how shitty the service is here.Like how the F do you serve a BLACK BEAN AND CORN salad without the BLACK BEANS AND CORN. Literally, any restaurant would have 1. Told me that you didn't have the ingredients before you served it to me so I could make a different choice, or 2. Waive my meal. That's basic service.On another note, we booked a table for 6pm for an anniversary party, we get there and we have to wait 30 minutes. Then they tell us we will have to wait up to an hour, unless we go sit at the bar. Bruh, learn how to operate a business.