Smart & Final Extra!

BAIT AND SWITCH! Smart and Final was charging 10¢ for thick reusable bags. I understand they had to because of the bag mandate. But now, they switched out the thick reusable bags for cheap bags that fall apart before you get out of the store. The people at this store are GREAT! This was an executive decision by Smart and Final execs to take advantage of their loyal customers who, because of inflation, can barely afford milk, eggs, just the basics to feed their families, how repulsive!! I came in for a couple of items and it added up to a painful $125, so when I was charged for cheap bags I thought it was a mistake. NOPE, they said those are the only bags they give us and we're instructed to charge for them. What a slap in the face to the hard working, little people who do follow the rules. I wonder how else they are taking advantage of us. This is a perfect example of people at the top stepping on the little people to make a buck. Walmart, which is only 1/3 of a mile away, is looking much more attractive and I'm sure others will feel equally outraged when they are made aware of this. Good bye S & F.

Stay away .....rudest store ever ,I was in line and the cashier was texting the whole time never said hello never acknowledged us in any way just texted stopped and texted some more ,I would of told the manager but he was to busy laughing and joking with the young cashier who did not have her line open so we all had to use this only line with this woman Michelle who must of been having a life changing moment she had to engage in texting ......Horrible prices and worse customer service .

I had an amazing experience with their employees . The customer service was outstanding, and i asked them to help me find a product and it was exactly what I was looking for. Everyone is so really hard working; and very well organized and clean.

Ok so I count on this store opening at 6am cause I have to shop for my job and I only have 15 minutes in the store. Someone must not have showed up or is late. This is complete bull

Called them today , They sold me 3 pounds of rotten meat , asked to speak with a manager, person on phone stated , I am the Manager , totally rude and dismissive ,manager stated without recipient, cant help u , even with your card , avoid this weekend at all costs

Poor service came in for ad sale they had it locked and didn't have the key to open asked the employee she said she was the manager asked her if she could make it right she I'll have to ask and just ignored me made her self look busy not a way to start