Shannon Hough Events

We hired Shannon for full service wedding planning and also used her for the florals for my daughters wedding. We worked with Shannon for almost a year planning the big day and finally this past weekend it was wedding day! Shannon and her team completely knocked it out of the park! The wedding was absolutely breathtaking. Every single detail was absolute perfection. The florals were stunning and we could not be happier with her service. I will most definitely use her for my other children's weddings and events. I read the other review on here about her being pricey, but I say you get what you pay for. If you are looking for perfection she is definitely going to provide you with just that.

I'm really having a hard time writing this post because I just don't like to be negative. I like to learn from experiences and move on with my life. My intentions for this post are to help other brides learn from my experience. Since this vendor does not allow reviews on her Facebook page and another bride told me her yelp review was somehow removed... I'm going to go ahead and write my review here with hesitation. Our (my fiancé and I) had an amazing first meeting with Shannon Lee-Hough (shannon Hough Events). We were very impressed with her ability to just pick up the phone and call vendors when she found out we needed a DJ for our wedding. We ended up hiring her and put a deposit of $2250. We were looking forward to having less stress with this planning process. Well, she gave us two quotes over the next couple days which were both $5k or more for deejay services. We thought that was quite high and even joked that possibly she was marking the prices up. Then I went to her about cake tastings and invitations. While she was pressuring me to use her for floral services by telling me that she had another bride interested. She set up a cake tasting for us. I thought she was setting up two, but she only set up one and had the baker dropped the cakes off at our house. (She blamed this on me.) I had told her I don't know what I need to do and I wanted to be treated as a 5 year old because I want my hand to be held, but she still thought it was necessary to ask if I just wanted the cakes dropped off. I said dropping off is fine. I was currently stressed about her doing florals for another wedding. My wedding was at 11 am. How could she possibly do floral for another wedding? The cakes were dropped off at a different time than she told us and we were at another appointment. (Invitations, again another vendor we found on our own and made our own appointment). She's texting us asking why we aren't there? Uhm, because they aren't supposed to be there for another two hours. When I asked about invitations she literally sent me contact info for two invitation vendors for me to contact on my own. That's frustrating, but okay. So I get in contact with them but I'm annoyed by the questionnaire. Can I just see some samples? We decide to just walk in to a local vendors to see what they had. They were the sweetest mother and daughter and were just extremely helpful! I saved the best for last!!! Floral... I set up a meeting with her and she did a beautiful mockup. Just gorgeous! We were excited to have our wedding planner and florist all in one. One less vendor to have to find! A couple of days after our appointment Shannon sent us a PayPal request for $5,500 for our floral deposit. That seemed quite high so we asked her for an estimate on our floral and she said she couldn't give us one because we didn't know all the details yet and she wanted to do another mockup for $300. Wait... what? So again, I request an estimate. The response was $18,000 + so I talk to a friend of mine and they were shocked too. She doesn't have a store front and all the overhead that comes with that and they told me I needed to ask for a breakdown. They were actually shocked that she didn't send one. Well, being that our big centerpieces were almost $800. Shannon sent another PayPal request for $4,000. (She was lowering her deposit amount) I got a gut feeling. Something I couldn't explain. we decided to tell shannon to go ahead and let the other bride know she's available to do their wedding. This was stressing me out. We finally went to shannon and expressed our concerns. I was feeling like my wedding planner was more concerned with getting hired for floral design than actually planning my wedding and relieving stress. To our surprise, she offered a refund. We sat down that weekend and thought: we don't have a wedding planner, we don't have florals, we haven't decided on inviatations. We are more stressed now then before we hired her. It's probably best for us to take that refund, move our date, and move forward from there. We expressed this to her over text (that's her preferred communication method) she tried to call me but my tonsil was swollen and it was difficult to talk. Monday morning she sent us a text letting us know she will not be refunding us. WHAT?! She proceeded to tell us why we should be happy with her. No matter what I said she argued with it. Finally, I told her that if she wasn't going to give us our money back then she needed to call our vendors that we had already called and set everything back up. I don't Think she was expecting that. I think she thought she was just going to walk away with $2250. Things got really ugly from there. I'm sure she can say plenty of bad things about us, but she's supposed to be a professional and she certainly DOES NOT behave that way. There are many other things I could say, but my energy is gone. I can't put any more into this person.