Residence Inn Visalia

I got to admit, I was hesitant to book here based off the reviews I've seen here. Definitely glad I did not let the reviews scare me off because I had a good experience staying here for one night during my work travels.Upon arriving, I was greeted by the front desk immediately. I was checked in pretty quickly and was on my way to the room in no time. I was surprised at how big and clean a the rooms were. There's a kitchen area with a full size refrigerator and a stove. The living room area has a nice couch with a pretty big work desk. The bathroom was also pretty big and spacious. Everything was nice and clean as well, which is always a plus. The hotel serves breakfast in the morning. A thing that stood out to me was that they offer cold brew on top of regular hot coffee during breakfast, which is something I've never before. The staff during breakfast were friendly and helpful. One of them offered to go get coffee from the inside for me, which I greatly appreciated.The only downside of this hotel is there is a $15 parking fee. Will definitely stay here again whenever I am down here for work!

Right off the freeway, it has fast food restaurants within walking distance.The exercise room needs a little TLC. It needs sanitizing wipes stocked.The best part for me is the lobby and breakfast area. Bright with large windows and friendly and helpful food prep. team.I wish it had fast EV charging stations. The entrance is a bit awkward to find from the plaza entrance.

Everything was great, except the $15/night parking fee. That makes no sense since the property isn't in a high demand parking area. But the staff, breakfast and room was outstanding.

I visited this Residence Inn a couple months ago. This is a typical Residence Inn in terms of room layout and typical Bonvoy as breakfast is concerned. Check in was nice and easy. As a Titanium Elite Bonvoy member, I routinely get upgraded to nicer rooms, no matter what rate I booked the room at. However, when inquiring about an upgraded room, I was told that upgrades were not available for the rate I booked at. The room was exactly what we reserved, a studio king with sofa bed. The room had a full kitchen, a work area with table and sofa, the bedroom area, and bathroom. The bed was comfortable. But, the noise from the trucks driving down the street at 5AM woke me up. I had to break out my earplugs. They have well equipped fitness room with ellipticals, treadmills, dumbbells, pilates balls and other stuff for a good workout. Towels and wipes are provided for you to clean the machines. Breakfast was Bonvoyed. Nothing special, just the Marriott special of fake scrambled eggs, breakfast sandwiches, waffles, yogurt, and oatmeal. Coffee is also served. If I wasn't titanium, I'd say it's an okay type of hotel with no frills. But, since I am titanium, and have been treated nicer and given upgraded rooms, no matter the rate I book it at, I'll give them 2 stars as it could've been better.

Ladies and gentlemen don't do it. You will be so disappointed. This is the worst hotel ever, we been lied to no courtesy of a phone call to tell me when to check into the hotel room. They told me that the computer system was down wasn't able to check me in, they promised me a certain room and they reneged on it it is ridiculous where they put us. I am so upset. We got into the hotel and had no bath towels, face towels, or hand towels, waiting staff at the front desk were very unhelpful very rude and disrespectful. If you value your money, don't come here worse, ever all around disrespectful and they lied on several occasions the worst!!!!

The resort we chose to stay at last minute was booked on Saturday, so we stayed here for one night. I am not sure why the low rating, I thought the hotel was clean and well kept. It's a basic hotel, but it did the job. The pool was clean, and so was the room. The staff was friendly as well. The little shop had a selection of fine wines, which I thought was amusing. Overall, it's not a bad place if you just need to stay a day or two.

I am completely disappointed and dissatisfied with this hotel! When traveling to visit family especially for Christmas we have a certain expectation.I will begin with check in, we had requested a 2 bedroom and were told that we would get it upon check in. As we checked in we were told they didn't have it available. Then spoke to management (Lora) and we were told that yes we would have our room available later that day. When we returned we were denied the 2 bedroom. We then were placed in a 1 bedroom room. Corner room was beautiful , but so noisy!!! At night I could hear every single car that drove by. I could hear every step upstairs, I could hear everything!!!!!!! Room was hot! Tub was clogged and carpet smelled like dirty feet!!! Inside my bedding was a bug!!! Everything was horrible. The next day we were given another room. That room was less noisy but still a bit noisy. Windows here need to be replaced!!! I have to express that this hotel was empty!!! There were no cars in the parking lot! So the fact that we were denied a bigger room is beyond me. Also, we requested to have the room cleaned and guess what? They didn't clean it!!! I asked for towels and was told to go get them because they had no staff! I am telling everyone take my advice and avoid this location!! We will never stay here ! It's not worth it! I got no sleep, and left feeling so tired.

Definitely a no. Straight to the point: They don't clean your room in a timely manner. I had to request service after 5 days and when they came it was around 5pm, I felt bad for the girl who knocked on my door. I didn't have her clean my room since I was in for the night so I asked again the next day and they didn't even make the bed.There were spider webs in the corner and the hotel was extremely loud. I don't recommend

I want to add.... I booked this hotel to stay near my Nclex RN testing site "Pearsonvue test center"... I needed a place to relax before my big exam and I passed the next day. This place will forever hold a place in my say hello to your favorite BSN, RN

This place charges $15 dollars extra for parking WTF. Employees are alright and rooms are ok, but this place needs to step it up and make parking free.