Residence Inn Bakersfield

For a one-night rest up stop, this is a decent spot. The staff are very friendly & the location is conveniently located near plenty of food options.. The breakfast is good if you get in there early, but it doesn't remain well stocked or hot after 8am. Sadly, the coffee was lukewarm at best at 8:05 AM.Pro-Tip: Avoid buildings 16 thru 19.. Having stayed here previously, the routine seems to be this is the side of the property where folks who enjoy getting high in the parking lot are assigned rooms... Sadly, this same area where the terrific dog space is located. Also, PARK in front overnight for best security. The only visible security cameras are in front & the area is visible from the front desk..FYI -- Priority room assignment for lifetime Gold-Elite members & Platinum owners doesn't seem to be a thing....

I stayed at this Residence Inn for one night but although the guy at the front desk was VERY nice, I did not stay again. I arrived after having chatted within the Bonvoy app but when I arrived, the guy was about to put me in the exact kind of room placement that I had said I DID not want. He was kind and quickly changed it. I went to the room which was very conveniently located near the hotel lobby and next to the parking lot so I could easily get to my room with my luggage. When I went into the room, I was pleased at how cute it was and clean! I unpacked and went to bed. This is when the problems started. The room was FREEZING. No matter how many times I put the temperature up to 73, it would go back down to 70. The other thing that was happening is I guess the hotel is located on a known place to drag race, drift, and burn rubber. It kept happening over and over. I finally called the front desk and the guy was so kind. He came to the room and overrode the temperature. He said that the heater is set to turn off when no motion is detected and it is my job to tell the front desk if I want to control the temperature. I have never heard of such a thing and I lived at a Residence Inn for a few months in SAN RAMON! Plus what kind of motion do they expect when people are asleep? So, about the drag racing, the guy told me that it would stop soon. I figured that was a line but he was right! Around 11 it did stop as did the kid who was running up and across the floor in the room above me. Surprisingly, I slept very well! The bed was not that comfortable but it was ok. I slept right through breakfast because it ended at 9 and there was no way I would wake up! I would not stay there again because of all the drama but still thought it was ok because the front desk clerk was a doll! I don't remember his name but he did share that his mom was in a car accident so if you are a manager reading this, ask around. He deserves a raise. He is the best! Such a caring person.

Dirty. Really disgusting. Old building but this really isn't just because it's old. I will never choose to stay here.Big flies in the bathroom welcomed us. It seemed they live here. Flying with big noise in and out of the fan on the ceiling of the bathroom it is simply awful. I've had better experiences staying in Residence Inn. The front desk guy wasn't helpful or nice either. Pretty disappointed.

Looks Decent From Outside So Far..?? Hopefully Is Nice Inside Their Rooms..?? We Haven't Been Here Ever So Far Looks Ok. Kinda Pricey $201 For One Night...!! But Now After Going In The Place Is NICE..!!! Worth Every Penny In My Opinion The BEST By Far That We've Stayed At Here In Bakersfield, CA And Believe Me We Been Coming For The Last Year Now And This Place Is Nice..!! Five Stars In My Book..!!! Not To Mention Pet Friendly..!! We Have Our SANCHITO With Us Always...!! Well After A We Tried To Sleep Our Night Away I Had To Re-review My Comments; I Don't Know What The Hell Machinery They Have Running At Night?? AC Or What..?? But That Loud Humming Noise Made It Difficult To Get A Good Sound Sleep..!!! I'm Talking LOUD..!!! As If It Was In The Room With Us..!! Lowering My Review To 4 Stars Due To This Annoying Noise.

i went here straight after work driving almost 4 hours exhausted and Emma was of great help. She was very friendly and made my check in very smooth. She is very informative and patient which is great after a long drive and you just want to rest for the day.

When I arrived to check in, they were having computer issues but were able to get my room fairly quickly. Requested something very basic for my visit, extra pillows. I made the request via the Bonvoy app. They failed to deliver. I also had an uninvited room guest, a nice big cockaroach (photo attached). Nothing like getting ready for bed and having to chase down a cockarocah. I just kept thinking, how many friends did he bring with him? I know this property is pet friendly, but did not realize elephants were allowed. I was awoken by what sounded like a family of elephants at 4am. The guests in the room above me sounded like they were playing trampoline on the floor. The free breakfast was ehhh. I was actually looking forward to my visit here, but was very disappointed.

I'm not sure why some people are giving this place 5 stars. I checked in for a one night stay based on the reviews and would never stay here again. And the pictures of the place seemed nice, but definitely deceiving. I had to sign a waiver upon check in and agree to all of their requests. Weirdest one was a mandatory 10pm curfew! Seriously?! When I got to the room it smelled so bad. The dishwasher was broken, and I couldn't turn it off after numerous attempts, so it literally beeped every 5 minutes which was the most annoying thing. I'm a light sleeper so this was the worst. I went into bathroom and a piece of tile popped out as I stepped on it. Not to mention nothing looked clean, especially with that pungent smell. Was really disgusting and will never be staying here again!

Clean, great staff! A few good food choices nearby, but I stay at the residence for the kitchen benefits.

Desiree was absolutely Amazing and had great customer service. I highly recommend this hotel. Thank you very much!

-Was staying at Residence Inn in Bakersfield, CA for the night this past weekend. I parked around the side in front of the building with our room. We parked in the well lit, gated parking lot, that had signs indicated 24 hour video surveillance. Our car was jam packed because we are moving so we only removed a few personal items for our overnight stay. -at around 11 PM, I received a call from the front desk telling me that my car had been broken into and there had been a theft-I checked my car, the rear passenger window had been busted. Two large suitcases of clothes had been stolen along with my DSLR camera and lenses. (M-I came to the lobby and asked if the police had been notified. Emma, the front desk worker said that I had to call them, so I did-Bakersfield PD was essentially useless. They said they don't send officers out for that kind of thing. I had file the report online-I asked Emma about this and she just ROLLED HER EYES, SHRUGGED and said, "Bakersfield is sh***y"-I asked Emma if the hotel could call the police and see if they could get someone to come down there and she said that they don't do that-I asked about the security cameras and she informed me that there are no cameras in that area, only in the front, by the lobby.-AT NO POINT WAS I OFFERED AN INCIDENT REPORT OR A COMPED STAY-Emma only suggested that I move my car to the front and asked if I'd like to switch rooms. -Security was not notified. Eventually he came around to check in. He asked how tonight was going, Emma simply said, "Nothing really. Just a break-in"-I asked security if they could help, he said he could call the police himself but said they would not come until the next morning at the earliest-security did not investigate the incident, did not ask me or my partner any questions, did not offer to escort us to our new room, did not even stick around. -the entire incident was treated with no sense of urgency. They treated me more like I was making a noise complaint or something. They seemed to follow no emergency procedures and have no concern for my well being or safety following this unfortunate event. It was only after I demanded an incident report to be filled out was I offered one. -I called and spoke with the GM, Pamela, the next morning and was offered little help. Just hiding behind the "We are not liable for accidents and thefts of personal property left in cars" rhetoric.-while I understand this policy, you are still responsible for your guests' safety and well being. And for assisting them in such incidents. Instead, we were treated with a "what would you like us to do about it" attitude. -I've been a Marriott customer nearly my entire life. My parents are Marriott Bonvoy Premium members. And I have never been treated so poorly or had such awful service. It is not what I expect out of your company and I believe that this location needs further investigation