Racquet Club Apartments

If I could give this place zero stars I would. See my pictures below: the mail boxes are broken. I was given a mailbox key as if i could actually use it. There is trash everywhere. I have complained about landscaping leaving trash and leaf's outside of my door so many times. They will e-mail you at 8am and tell you water will be turned off from 9am to 5 pm! The water is literally off twice a week. My husband had to poop and because there was no water in the toilet he had to run to McDonalds just to use the restroom. I have been living here a couple of month now and the power was also off. The power was off from 3am to 11pm. We had no AC, no lights, nothing. All my food in my freezer went bad. There are roaches'. When the roach people come to spray you have to take everything out of the cabins and place on a table with sheets on them. If you have small children, this is an inconvenience and time consuming. There is no visitor parking. The wall used to be for visitor parking but not anymore. Now if an unauthorize vehicle is parking by the wall it gets towed. Your visitors now have to struggle to find street parking. No AC. The apartment is hot. Since its no central air, the old school AC barely works.

Let me paint you a picture Yeah, living next to a huge hospital is niceBut!Homeless people everywhere , and not just Homeless they are aggressive tweaker that are crazy Crime in the area is high all year around... can't park in the streets.... Make sure to have a security system and good camerasIt will not like it will help since the police won't do anything other than a report It's not the apartment fault... even if they spray pesticides but a HIGH concentration of Roaches!!!It's the area ... The laundry room is nice and works, but when the machines fail and I get about 1 every week .. racket club won't help replace your lost money .. I lost about 100$ in a year... and when I contacted the company that leases the laundry machines, they don't respond..Also, the raquet club has had squattersAnother thing to add The pool is never cleaned And they turn off the water once a week for " Maintenance " and it's usually the whole day.. The positivesMaintenance is good ..Staff is friendly...

I am excited to write this review to let everyone know that I recently came in to the Racquet club leasing office and came across a very special person name Dovetta Quiroga. As I walk in the first thing I saw was her beautiful smile and the first thing I felt was her warm heart. Dovetta was so welcoming and she made me feel like she was happy that I took the time to come in for a tour. She was so patient and answered all of my questions and staying cheerful throughout the entire tour. She made my day with her beautiful personality. She have excellent customer service skills. Racquet club should know that they are blessed to have such a wonderful person on their team.Patricia G.

Yes 2 stars.What they show you on yelp, is not the real thing.It's just a pic. Poor customer service, by management.They do not take care of the apartment.Everyone has dogs, you can't sleep.If you live downstairs you won't be able to rest on your own home.When the person use the shower you can hear everything.....For 1 bedroom you pay $1680. Yes they do have laundry, fitness center, pool jacuzzi.Not worth it!Pic's below. Laundry area.

My wife and I have been here since June of last year. The stay here has been great. The things I wish for this place to have a five stars are washer and dryer in unit for the amount we pay for. Add more lightning to the complex it's really dark at night. I also pay for additional assigned parking and from time to time people still come and park in my park alongside the wall I wish it can be covered that way the guest can park on the wall and I can park under a car port.

On move in date was told I could pay with cashiers check. Once arrived was told by Pepper that they don't take that, even though she took my check. After 2 hours was given keys, but was informed "if lying she would come kick my door down herself". Apartment had broken dishwasher and garbage disposal, claimed they couldn't fix it due to "covid". Ended up fixing it myself.Apartment complex will send notices out less then 24hrs claiming repairs are being done on property and you are to not park for 48Hrs. When asked where to park, told "I don't know".Positive:Newly remodeled apartments.Spacious apartments. Apartment Manager is nice and polite.Cons:Gate is always broken.Trash is always overflowing.Constant tenants yelling and fighting.Cars getting broken into constantly.Staff is rude and does not care if you are inconvenienced. Apartments are "move in ready" even though things are broken.Dog poop everywhere.Homeless inside of "secure" Property. Save yourself the problems, don't move here.

Never again! They are never answer the phone..... that gets don't work... the water gets turned off every other week then when it gets turned back on the hot water doesn't work. If you knew I was moving out on a certain date why not be in the officer to collect my keys. Never mailed me my move out documents like I was told..ended up getting an email for collections 2 months later!!! saying I owed money when I specifically went to the office before I moved out and she ensured me I wouldn't pay anything prorated if I moved out on a certain date. Welp that was a lie. Paid the amount that was due and was still getting harassed to make a payment. My security deposit when into what I was told I apparently owed them so I didn't get that back. If you can avoid this place do it.

Management is very passive aggressive. I have had trash left by my apartment for a little over a week. It is obviously intentional and they refuse to help me unless I file a police report. I have sent multiple emails, but Mgr Marlene stated they will not go through the cameras " just because someone is leaving their trash we will just pick it up". Mind you it is Adult Diapers and human feces not just trash. So I had to go out of my way to file a police report.

Owner's comment on previous post includes a phone number for a complex with an identical name in Pennsylvania. Customer concerns are clearly not taken seriously.

Great place to live I just renewed my lease and don't plan on going anywhere the managers and maintenance here is great this place really feels like home.