Premierer Smoke

Only place I come for my smokes and scratchers . Your worker Alejandra has the best customer service skills, always making my day or wishing me luck .

This place has the worst customer service! We were sold a vape pen that did not work and they refused to return it. No where in the store is a posted return policy and it's definitely not on the receipt. They told us to contact the manufacturer. I'll never go back here again, ever. They are so rude.

This place is awesome. I went in for a new coil for my vape and Alejandra helped me out she was really sweet and real knowledgeable about vapes and provided excellent customer service. She helped me pick out a good rig for my bong too. Definitely recommend this place.

One star for this business is in fact too many. I've been a returning customer there for many purchases, however today they showed extreme inflexibility and negotiating price for a water product. When my friend girl returned to buy the same product for me, the employee charged her a completely different price. Upon getting the water product home it turns out that it is built poorly, it had not been properly cut and therefore it does not have a clean or smooth draw. Because they did not provide a receipt and it was a cash transaction imagine tomorrow will be very difficult in returning or exchanging this product. Based on my experience of tomorrow I will update this review. However,the star rating will not change nor will I give my business to them.

We go to this store several times a month. It's clean, well stocked and friendly staff. Lots of hookah supplies and vaping supplies. Plus a small cigar selection. And we've bought quite a few winning scratchers there.

I bought a new smok devise and some liquid with it. I didn't realize that it was 40ml nicotine till after I Un wrapped it in the parking lot went right back in and he wouldn't exchange it for a lower nicotine level for me after just spending 100$ in the store 5 min earlier. The girl behind the counter apologized for not telling me that the "salt" liquid only comes in 40 mg but still the guy wouldn't exchange it. Fuckin joke. I will definitely take my business elsewear

Customer service was really bad, the lady working definitely racially profiled me and was also being very rude, as I was trying to be nice as possible so if you're black I'd say just don't go there, also wouldn't tell me when someone else is supposed to be working, mind you this is like a 17 year old little girl refusing to sell me anything and I'm a 26 year old with a mustache and beard

Worst smoke shop!! My bf bought a bong from here and was so excited! Used it ONCE stg, went back to hit again and it was leaking!! He went it to see what they could do for him and they said nothing! He would have been happy with even a 5-10$ discount! Horrible customer service! And cheap quality products.

I went in to get a FLUM vasp. the staff was really helpful in helping me find a coil for my other Vape and pick out flavors... However when I went to check out I noticed that the Vape I bought is $8 more than I paid for it in Hollywood. I don't mean to be cheap but a $8 markup is extremely high for a FLUM Vape that goes for $22

I love this smoke shop , I have been coming here for years !! Thanks to Alejandra she knows just how to help me ! She's very knowledged in all the pieces , I came in for a hookah and she helped me out. I'm very satisfied and will definitely continue to shop here !